/10
★★★★★
based on 8133 reviews published
★★★★★
based on 8133 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I am not only disappointed with the product but also with the dubious business practices. Cancellation before shipment was not accepted or blocked. I have repackaged the shipment and would like to send it back. Here, too, there is a complete lack of user-friendliness. I don't really want to award a star ...
Joachim S.
purchased on 17/01/2025
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1
/5
★☆☆☆☆
Jammer dat jullie de foto wel bijsnijden en verder niet reageren op onze mails
Elly J.
purchased on 03/12/2024
1
/5
★☆☆☆☆
I would like to complain about it and unfortunately I have not received a reply to date.
Rahel Y.
purchased on 17/01/2025
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1
/5
★☆☆☆☆
Product delivered broken
Matthias J.
purchased on 09/01/2025
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1
/5
★☆☆☆☆
I paid for UPS express which is supposed to arrive in 24 hours, the package arrived in 5 days ... I do not know why they put that service, you pay and then it takes longer than a letter. And the second opinion is that the product does not have the quality I thought, it looks like Chinese....
Juan V.
purchased on 08/01/2025
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1
/5
★☆☆☆☆
The battery in the remote control was already EXHAUSTED when the lamp was delivered!
Sabine S.
purchased on 07/01/2025
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1
/5
★☆☆☆☆
It was damaged and I send a E-mail back and I didn't get any reaction
Jermy D.
purchased on 03/01/2025
1
/5
★☆☆☆☆
Express surcharge paid and the parcel took too long with this parcel service. The ParcelShop opens when it wants and changes its opening hours as it pleases. I am very annoyed π‘
Wolfgang Z.
purchased on 25/12/2024
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1
/5
★☆☆☆☆
I ordered the gift for my son paid the higher shipping costs for it to arrive on December 24. To date nothing has arrived and my sheet is leaving tomorrow!!! It is true that Christmas period, as they replied to me the couriers are very busy, but at the when ordering do not assure me delivery for December 24! I asked for a refund and they did not answer me!!!
Manuela Z.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
ππππ‘π§ πΈπ₯ππππ π π£πππ πππ ππ π‘ πππ π΅ππ π‘ππππ‘π π΄ππ‘ππππ πππβ πππππ πππβπ‘ ππππππππππ. π΄π 22.12. π΅ππ π‘ππππ‘ βππ’π‘π ππ π‘ πππ 2.1. . ππβπ ππβπππ ππ π€ππππ π§π’πππ ππβπππ‘ πππ πππ π΄ππ‘ππππ π§π’ πππβπππβπ‘ππ πππππππ‘!!!
Nicole B.
purchased on 21/12/2024
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1
/5
★☆☆☆☆
Delivery was granted before Christmas, but it was delivered the 27th of December. Quality of the lamp's light is low.
Emanuele B.
purchased on 21/12/2024
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1
/5
★☆☆☆☆
Customer service does not respond and I was sent the wrong lamp
Franz Z.
purchased on 21/12/2024
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1
/5
★☆☆☆☆
You charged me 11 euros more for guaranteed delivery within 24 h and I received the package 3 DAYS LATER!!!!!
Ilva J.
purchased on 20/12/2024
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1
/5
★☆☆☆☆
It is January 2 and the package that was supposed to arrive on December 23 is not known where it is....
Paolo B.
purchased on 19/12/2024
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1
/5
★☆☆☆☆
My order should be with me for Christmas. No delivery received so far.
Reiner W.
purchased on 21/12/2024
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1
/5
★☆☆☆☆
Nothing received
CΓ©dric M.
purchased on 19/12/2024
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1
/5
★☆☆☆☆
I paid a chronopost 24h and I received the parcel 5 d after I want to be refunded
Sandra P.
purchased on 21/12/2024
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1
/5
★☆☆☆☆
My order is arravid damaged.
Danny A.
purchased on 18/12/2024
1
/5
★☆☆☆☆
Shipping time too long
Andreas B.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
It's a shame that the picture was full of scratches... The idea of the lamp is beautiful though
Debbie S.
purchased on 18/12/2024
1
/5
★☆☆☆☆
Delivery was late Trott additional payment
Janina K.
purchased on 20/12/2024
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1
/5
★☆☆☆☆
The quality is very poor and does not look at all like the pictures show. The gift was intended as a Christmas present and I ordered it over a week before Christmas. The website said until 3 days before Christmas that it was guaranteed to arrive before Christmas. Unfortunately, this was not the case - the parcel only arrived 6 days later, i.e. almost 2 weeks after the order was placed, even though it was advertised as 48 hours shipping EU-wide. Even when I asked the support there was no helpful answer only a copy paste answer that the order is in production. Rarely experienced such a bad service unfortunately you can not give zero stars 1 star is unfortunately already too much for such a bottomless performance.
Lukas W.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
Package still not arrived
Ilenia F.
purchased on 19/12/2024
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1
/5
★☆☆☆☆
Base is not functioning properly, no response from seller. Base is not functional. Could not contact seller/no answer
Lorenzo S.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
I have sent an e-mail saying that the foot of the turtle is defective. But I haven't received a reply from them yet. Now it's still here and couldn't give it away. I am disappointed.
Daniela V.
purchased on 12/12/2024
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1
/5
★☆☆☆☆
I paid an additional 6.99 euros to receive it within 24 hours, but it arrived 72 hours later and I have not been reimbursed for the express delivery request.
Dimitri L.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
Not good did not get what I ordered.wrong base
Bibiana S.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
Just bad take care of nothing and hire the worst delivery company ups I would prefer not to give a star but unfortunately that is not possible
Dennis F.
purchased on 14/12/2024
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1
/5
★☆☆☆☆
Delivery postponed twice, and on top of that no home delivery, I had to go to a relay store. Very disappointed by the service
Roger L.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
I have not received my coli! I would like my money back
Ethan S.
purchased on 15/12/2024
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