/10
★★★★★
based on 8194 reviews published
★★★★★
based on 8194 reviews published
Latest customer reviews
5
/5
★★★★★
Item received quickly, very happy with the result. Perfect for an original gift for the holidays.
Fabrice B.
purchased on 13/11/2023
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5
/5
★★★★★
Top service
Ellen J.
purchased on 15/11/2023
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5
/5
★★★★★
Ras
Pascal M.
purchased on 15/11/2023
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1
/5
★☆☆☆☆
My parcel arrived broken and I see that there is no recourse.
Nathalie C.
purchased on 16/11/2023
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Answer from Pictyourlamp.com
Hello Nathalie,
We are sorry for the inconvenience, in case of broken or damaged product, it is quite possible to obtain a refund or a return by contacting us by email on [email protected], you will get a response within 24h/48h.
Best regards,
Céline from Lampephoto.fr
We are sorry for the inconvenience, in case of broken or damaged product, it is quite possible to obtain a refund or a return by contacting us by email on [email protected], you will get a response within 24h/48h.
Best regards,
Céline from Lampephoto.fr
5
/5
★★★★★
The product is beautiful, the packaging is perfect and the delivery is very fast. I would like to place another order.
Nathalie B.
purchased on 13/11/2023
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1
/5
★☆☆☆☆
I can not be satisfied because I have not received my package cordially Mrs. queret
Carole Q.
purchased on 14/11/2023
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Answer from Pictyourlamp.com
Hello,
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr
5
/5
★★★★★
On-time delivery
Jean Pierre B.
purchased on 14/11/2023
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5
/5
★★★★★
Very neat work. Very happy, impeccable delivery. Many thanks for your work.
Isabelle V.
purchased on 13/11/2023
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5
/5
★★★★★
The service is very fast and the results live up to expectations. I recommend
Cyrille C.
purchased on 11/11/2023
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5
/5
★★★★★
Impeccable
Bruno H.
purchased on 14/11/2023
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5
/5
★★★★★
A great gift for the holidays
Bertrand D.
purchased on 12/11/2023
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5
/5
★★★★★
Exactly as requested. Fast, secure shipping. The lamp is beautiful and works well.
Stéphane M.
purchased on 13/11/2023
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4
/5
★★★★☆
Fast shipping and very pretty lamp
Marie-aude G.
purchased on 13/11/2023
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5
/5
★★★★★
Top and original
Sylvie D.
purchased on 11/11/2023
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4
/5
★★★★☆
I've only tried the Bluetooth cradle but not the whole lamp, but I'm totally satisfied. I recommend it.
Catherine F.
purchased on 13/11/2023
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4
/5
★★★★☆
Good item, very happy with the delivery and the product. Too bad the finish isn't perfect, but very happy to give it as a gift.
Thomas B.
purchased on 12/11/2023
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5
/5
★★★★★
Super pretty, this is the 2nd photo lamp I've ordered from you. I'm really satisfied and it's great work.
Jennifer M.
purchased on 13/11/2023
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1
/5
★☆☆☆☆
Remote control does not work, no response to customer service emails!
Sergio R.
purchased on 12/11/2023
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Answer from Pictyourlamp.com
Hello,
We are sorry for this inconvenience, our bases and remote controls are guaranteed for 1 year, if you have contacted us on [email protected] please check your spam to see our reply or try to send us an e-mail so that we can deal with your problem as soon as possible and proceed with the return of your remote control.
Best regards,
Céline from Lampephoto.fr
We are sorry for this inconvenience, our bases and remote controls are guaranteed for 1 year, if you have contacted us on [email protected] please check your spam to see our reply or try to send us an e-mail so that we can deal with your problem as soon as possible and proceed with the return of your remote control.
Best regards,
Céline from Lampephoto.fr
5
/5
★★★★★
You have done a superb job in line with my expectations I thank you and the technician for the concern that is quickly forgotten all my congratulations for your professionalism a very happy customer
Frédéric L.
purchased on 10/11/2023
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4
/5
★★★★☆
Very serious, good quality, would do again.
Patrice F.
purchased on 10/11/2023
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5
/5
★★★★★
Delighted to have bought these photo lamps thank you
Chantal B.
purchased on 13/11/2023
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5
/5
★★★★★
Top
Christophe S.
purchased on 14/11/2023
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2
/5
★★☆☆☆
Very disappointed. I thought I'd get something else for this price, especially if I searched on the net on other sites for the same thing for 20€!!!!
Beatrice P.
purchased on 13/11/2023
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5
/5
★★★★★
Perfect order, despite a small problem that was quickly resolved. I recommend this site.
Christelle M.
purchased on 12/11/2023
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5
/5
★★★★★
Nice lamps, hope my sons like them!
Nathalie D.
purchased on 13/11/2023
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5
/5
★★★★★
Super
Sandra L.
purchased on 13/11/2023
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5
/5
★★★★★
Really beautiful, incredible speed, magnificent rendering
Bourgoin J.
purchased on 12/11/2023
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5
/5
★★★★★
Just what I expected Really good performance I recommend
Delphine D.
purchased on 12/11/2023
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5
/5
★★★★★
Very pretty and very good quality
Luis S.
purchased on 10/11/2023
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5
/5
★★★★★
Easy to place an order on the site, fast delivery on time. However, I haven't used it yet, as it hasn't been offered to the person concerned, so I'll have to wait and see.
Agnès C.
purchased on 11/11/2023
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