9.3/10
★★★★★
based on 8140 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
I ordered a Tiger 3D lamp and received it scratched and damaged. And for a return with the service concerned, it's complicated. I'm disappointed.
User icon
Raphaël L.
purchased on 23/06/2024
Translated review
3 /5
★★★☆☆
It's a shame during the day you can't see anything
User icon
Séverine F.
purchased on 13/06/2024
Translated review
2 /5
★★☆☆☆
Really knocking
User icon
Géraldine D.
purchased on 14/06/2024
Translated review
2 /5
★★☆☆☆
It's not the first time I've ordered on the site, everything is perfect right up to the moment of delivery. With GLS everything was perfect: you were warned in real time, you could even choose options in real time in case you were absent, but the last time with UPS it was really catastrophic, the deliveryman didn't even call, when you looked on the tracking, the parcel was directly at the relay point even though there was always someone at home at all hours.
User icon
Tahiana R.
purchased on 01/06/2024
Translated review
2 /5
★★☆☆☆
Resus la photo pas le soc pour mettre la photo
User icon
Eugene L.
purchased on 27/05/2024
Translated review
2 /5
★★☆☆☆
Hello, I'm not at all satisfied because yes, I did receive my photo lamp except that the writing that should have been written under the photos is missing.
User icon
Christelle L.
purchased on 30/05/2024
Translated review
2 /5
★★☆☆☆
I think the photo lamp is a great gift, but the plexiglass arrived with a lot of scratches, which is a real shame.
User icon
Matthias G.
purchased on 26/05/2024
Translated review
2 /5
★★☆☆☆
In the text, two words are attached. This spoils the sentence and the surprise...too bad nobody saw it to rectify it...
User icon
Matthias D.
purchased on 16/05/2024
Translated review
3 /5
★★★☆☆
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
User icon
Julien B.
purchased on 07/05/2024
Translated review
3 /5
★★★☆☆
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
User icon
Maeva G.
purchased on 15/04/2024
Translated review
2 /5
★★☆☆☆
Discharges very quickly
User icon
Isabelle S.
purchased on 22/11/2023
Translated review
3 /5
★★★☆☆
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
User icon
David L.
purchased on 27/03/2024
Translated review
3 /5
★★★☆☆
Satisfied
User icon
Bruno G.
purchased on 16/03/2024
Translated review
3 /5
★★★☆☆
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
User icon
Ophelie L.
purchased on 16/03/2024
Translated review
3 /5
★★★☆☆
Printing the photo I wanted to a print job .
User icon
Victor C.
purchased on 11/03/2024
Translated review
3 /5
★★★☆☆
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
User icon
Camille R.
purchased on 01/03/2024
Translated review
2 /5
★★☆☆☆
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
User icon
Marie Line M.
purchased on 21/02/2024
Translated review
3 /5
★★★☆☆
I waited too long for my order and the parcel arrived at another address? The lamp is very good
User icon
Marc L.
purchased on 16/02/2024
Translated review
2 /5
★★☆☆☆
My remote control doesn't work, nor does the bputon switch off on the base.
User icon
William V.
purchased on 10/02/2024
Translated review
3 /5
★★★☆☆
Disappointed by the quality of the print on the lamp
User icon
Johann B.
purchased on 06/02/2024
Translated review
3 /5
★★★☆☆
Beautiful lamp
User icon
Olivier S.
purchased on 08/02/2024
Translated review
3 /5
★★★☆☆
Damaged carton
User icon
Pascal H.
purchased on 07/02/2024
Translated review
3 /5
★★★☆☆
I would have given it 5 stars if there were no scratches.....
User icon
Antoine M.
purchased on 07/02/2024
Translated review
3 /5
★★★☆☆
The lamp received has a few scratches.
User icon
Theo C.
purchased on 03/02/2024
Translated review
3 /5
★★★☆☆
Very different photo from the one I sent in black and white, which I didn't expect!
User icon
Manu S.
purchased on 31/01/2024
Translated review
2 /5
★★☆☆☆
Disappointing aesthetics
User icon
Gilles D.
purchased on 31/01/2024
Translated review
3 /5
★★★☆☆
A little disappointed by the quality
User icon
Marie Claude G.
purchased on 31/01/2024
Translated review
2 /5
★★☆☆☆
Delivery is poor GLS does not respect delivery instructions.
User icon
Jean Paul D.
purchased on 31/01/2024
Translated review
3 /5
★★★☆☆
Difficult-to-reach customer service: no telephone number available
User icon
Sylvie D.
purchased on 23/01/2024
Translated review
2 /5
★★☆☆☆
Very nice lamp but with marks on it. Cleaned with the cloth supplied. It scratched everything. Very disappointed with the quality
User icon
Delphine D.
purchased on 17/01/2024
Translated review