/10
★★★★★
based on 8140 reviews published
★★★★★
based on 8140 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!
Elodie R.
purchased on 29/11/2022
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1
/5
★☆☆☆☆
Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.
Magdalena R.
purchased on 28/11/2022
1
/5
★☆☆☆☆
I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases
Catherine O.
purchased on 24/11/2022
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Answer from Pictyourlamp.com
Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
Olena L.
purchased on 18/11/2022
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1
/5
★☆☆☆☆
I Still don't have my painting!
Chanel H.
purchased on 20/11/2022
1
/5
★☆☆☆☆
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
Lili T.
purchased on 11/11/2022
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1
/5
★☆☆☆☆
Order late it was marked 24 hours, package broken
Lydia B.
purchased on 06/11/2022
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Answer from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
Shalie B.
purchased on 26/09/2022
1
/5
★☆☆☆☆
Zum kotzen
Seraina B.
purchased on 07/11/2022
1
/5
★☆☆☆☆
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
Dac V.
purchased on 07/11/2022
1
/5
★☆☆☆☆
Very disappointed much too expensive by the product a real gadget
Charles L.
purchased on 03/11/2022
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1
/5
★☆☆☆☆
I ordered 2 items and received nothing I hope to receive next week
Solenn L.
purchased on 30/10/2022
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Answer from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
It was not what i thought it was
Jimmy D.
purchased on 02/11/2022
1
/5
★☆☆☆☆
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
Kirsten K.
purchased on 13/10/2022
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1
/5
★☆☆☆☆
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
Nathalie L.
purchased on 11/10/2022
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Answer from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
1
/5
★☆☆☆☆
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
Cindy G.
purchased on 13/10/2022
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1
/5
★☆☆☆☆
Very scratched and cheap quality have expected more for 50€
Semra Y.
purchased on 06/10/2022
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1
/5
★☆☆☆☆
Package received broken, very disappointed
Melissa B.
purchased on 07/10/2022
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Answer from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
Gabriele B.
purchased on 25/09/2022
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1
/5
★☆☆☆☆
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
Michael A.
purchased on 16/09/2022
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1
/5
★☆☆☆☆
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
Romy V.
purchased on 09/09/2022
1
/5
★☆☆☆☆
Package has not arrived
Anka S.
purchased on 27/08/2022
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1
/5
★☆☆☆☆
Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.
Dawn B.
purchased on 06/08/2022
1
/5
★☆☆☆☆
Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.
Tanja K.
purchased on 09/08/2022
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1
/5
★☆☆☆☆
Please reply on my email!!
Shiromani B.
purchased on 14/07/2022
1
/5
★☆☆☆☆
Problem on the article, a manufacturing defect No return from them following my contacts Not serious and very disappointed
Julie B.
purchased on 29/06/2022
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1
/5
★☆☆☆☆
Shipping much too expensive and takes longer than described.is thus no flash shipping.
Gaby K.
purchased on 25/06/2022
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1
/5
★☆☆☆☆
No lamp received ... Each time they said I was supposedly not at home ...
Michael G.
purchased on 22/06/2022
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1
/5
★☆☆☆☆
The lamp does not work and I do not have a phone number to reach this seller
Joelle D.
purchased on 07/06/2022
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1
/5
★☆☆☆☆
Bonghjornu I am not happy the light block does not work and can on top
Jeannine M.
purchased on 05/06/2022
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Answer from Pictyourlamp.com
Hello, we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Alexandra from Lampephoto.fr
Best regards,
Alexandra from Lampephoto.fr