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★★★★★
based on 9734 reviews published
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Latest negative customer reviews
Na 1 week is het al kapot
If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.
Lamp not arrived but only box with batteries. Not received response from e mail.
Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####
😡😡😡😡😡😡😡😡😡
Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional
I never order there again
Different product than ordered delivered.
Delivered broken, seller does not respond to emails
Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!
Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.
I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases
Sincerely,
Ophélie from Lampephoto.fr
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
I Still don't have my painting!
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
Order late it was marked 24 hours, package broken
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
Zum kotzen
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
Very disappointed much too expensive by the product a real gadget
I ordered 2 items and received nothing I hope to receive next week
Sincerely,
Ophélie from Lampephoto.fr
It was not what i thought it was
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
Very scratched and cheap quality have expected more for 50€
Package received broken, very disappointed
Sincerely,
Ophélie from Lampephoto.fr
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
Package has not arrived
Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.
Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.
Please reply on my email!!
Problem on the article, a manufacturing defect No return from them following my contacts Not serious and very disappointed
Shipping much too expensive and takes longer than described.is thus no flash shipping.
No lamp received ... Each time they said I was supposedly not at home ...
The lamp does not work and I do not have a phone number to reach this seller
Bonghjornu I am not happy the light block does not work and can on top
Best regards,
Alexandra from Lampephoto.fr
Article ordered on Tuesday, delivery service chosen 24h48h and article received 6 days later not serious
Sincerely
Ophélie from Lampephoto.fr