/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
The products do not suit him
Melanie B.
purchased on 08/12/2023
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1/5
★☆☆☆☆
I have an allergic reaction to soap and precious cream.
Elisa V.
purchased on 24/11/2023
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1/5
★☆☆☆☆
The item advertised on the photo did not correspond to the one received, very disappointed.
Camille C.
purchased on 07/12/2023
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1/5
★☆☆☆☆
Parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you
Louise L.
purchased on 03/12/2023
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1/5
★☆☆☆☆
I have not received my order in full
Stephie H.
purchased on 05/12/2023
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1/5
★☆☆☆☆
Disappointed because the description describes a box and I received the products in detail for a gift it is not top
Florence L.
purchased on 05/12/2023
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1/5
★☆☆☆☆
I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.
Aude C.
purchased on 06/12/2023
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1/5
★☆☆☆☆
I didn't realize they were just boxes! We'll keep them next time. Package returned.
Carole P.
purchased on 05/12/2023
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1/5
★☆☆☆☆
I would like to return the parcel but I have not received anything.
Marie-cécile L.
purchased on 05/12/2023
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1/5
★☆☆☆☆
No parcel delivery sent to the other end of my house impossible to recover.
Celine O.
purchased on 05/12/2023
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1/5
★☆☆☆☆
Delivery to a relay point not chosen!
Valerie B.
purchased on 05/12/2023
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1/5
★☆☆☆☆
I didn't receive the full order, I filed a complaint and I still haven't heard anything!
Amandine M.
purchased on 05/12/2023
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1/5
★☆☆☆☆
I have not received my parcel
Maram A.
purchased on 03/12/2023
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1/5
★☆☆☆☆
Disappointed it becomes too pasty
Chaimaa A.
purchased on 01/12/2023
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1/5
★☆☆☆☆
Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.
Katia B.
purchased on 04/12/2023
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1/5
★☆☆☆☆
I did not receive the soap
Nouzlati A.
purchased on 01/12/2023
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1/5
★☆☆☆☆
Package supposedly received when mailbox is empty
Nadine J.
purchased on 02/12/2023
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1/5
★☆☆☆☆
A century to repay lost parcels
Kenza O.
purchased on 04/12/2023
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1/5
★☆☆☆☆
No improvement and even more pimples on the lower face. Very disappointed
Audrey B.
purchased on 04/12/2023
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1/5
★☆☆☆☆
I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.
Hanane B.
purchased on 28/11/2023
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1/5
★☆☆☆☆
Hello, I still haven't received my coli
Paulina M.
purchased on 24/11/2023
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1/5
★☆☆☆☆
Package received 10 days after order, damaged
Elise C.
purchased on 20/11/2023
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1/5
★☆☆☆☆
Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!
Harmony R.
purchased on 26/11/2023
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1/5
★☆☆☆☆
Delivery too late
Refka S.
purchased on 21/11/2023
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1/5
★☆☆☆☆
All the products have not been delivered and now it's an obstacle course to get them back!
Noura G.
purchased on 27/11/2023
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1/5
★☆☆☆☆
Order error
Véronique C.
purchased on 28/11/2023
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1/5
★☆☆☆☆
Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.
Laetitia D.
purchased on 23/11/2023
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1/5
★☆☆☆☆
Not received my coli
July V.
purchased on 25/11/2023
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1/5
★☆☆☆☆
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
Maéva M.
purchased on 28/11/2023
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1/5
★☆☆☆☆
I put my home address but had to transport to another address to pick up my parcel.
Linda L.
purchased on 27/11/2023
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