/10
★★★★★
based on 76620 reviews published
★★★★★
based on 76620 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Product ok but not revolutionary
Helene L.
purchased on 27/01/2025
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2
/5
★★☆☆☆
I am very happy with the products I have bought so far. However, with my last order I didn't like the smell of one product and wanted to send it back and I still haven't heard back.
Nicole D.
purchased on 28/01/2025
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3
/5
★★★☆☆
The brand is great but I paid 52€ for my order and I had to pay 30€ in customs fees.
Gaëlle H.
purchased on 31/01/2025
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3
/5
★★★☆☆
I had already tested the oil-free creams, which I support very well, and to my great surprise I got red patches all over my face. I don't know if the composition has changed, but I had an instant allergic reaction.
Manuela G.
purchased on 29/01/2025
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3
/5
★★★☆☆
Very long delivery times
Voahary R.
purchased on 27/01/2025
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3
/5
★★★☆☆
Unfortunately, the soap stings my eyes extremely, even without direct eye contact. My skin is also very blemished since I started using the product, I hope this is just an initial aggravation and will get better.
Nadine S.
purchased on 27/01/2025
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3
/5
★★★☆☆
Makes skin soft but very small 😓
Nora B.
purchased on 29/01/2025
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3
/5
★★★☆☆
Products with an unnatural composition,, disappointed
Patricia C.
purchased on 23/01/2025
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2
/5
★★☆☆☆
Product missing from the order (forgotten during preparation) instead of sending it back to me immediately...offer to buy a product so that it can be sent back to me...with a promotional code...
Alexandra H.
purchased on 23/01/2025
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3
/5
★★★☆☆
Every other product of good quality
Pascale C.
purchased on 08/01/2025
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3
/5
★★★☆☆
My oil-free cream is not liquid and is unusable 😅
Mary-ann M.
purchased on 15/01/2025
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2
/5
★★☆☆☆
I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.
Jenna O.
purchased on 09/01/2025
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3
/5
★★★☆☆
The scent is very pleasant, but the soap dries out my face.
Daniela P.
purchased on 16/01/2025
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3
/5
★★★☆☆
Soap is too dry and stings the eyes
Amira B.
purchased on 22/01/2025
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2
/5
★★☆☆☆
Delivery with DPD was a disaster.
Iris P.
purchased on 20/01/2025
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2
/5
★★☆☆☆
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
Virginie B.
purchased on 17/01/2025
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2
/5
★★☆☆☆
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
Peter H.
purchased on 14/01/2025
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3
/5
★★★☆☆
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time 🙂 so far I could not use the soap yet must still wait
Evelyne B.
purchased on 11/01/2025
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2
/5
★★☆☆☆
Extremely long delivery time
Vanessa A.
purchased on 07/01/2025
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2
/5
★★☆☆☆
The products themselves really great, I had applied a discount code in the shopping cart but then supposedly was no longer valid ... Funny that you could still use it though...it annoyed me a bit
Vanessa P.
purchased on 03/01/2025
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2
/5
★★☆☆☆
Delivery takes too long and I received the wrong product
Julia S.
purchased on 29/12/2024
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3
/5
★★★☆☆
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
Christina B.
purchased on 27/12/2024
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3
/5
★★★☆☆
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
Daniela S.
purchased on 18/12/2024
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3
/5
★★★☆☆
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
Carolin F.
purchased on 19/12/2024
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3
/5
★★★☆☆
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
Ilka C.
purchased on 14/12/2024
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3
/5
★★★☆☆
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
Luisa R.
purchased on 05/12/2024
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3
/5
★★★☆☆
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
Nico S.
purchased on 03/12/2024
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3
/5
★★★☆☆
Hello, I have been waiting for goods! Responded to request. Good day
Meike S.
purchased on 03/12/2024
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3
/5
★★★☆☆
Delivery time too long, the product itself is great!
Roman B.
purchased on 29/11/2024
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2
/5
★★☆☆☆
Had extremely painful skin afterwards, severe redness and dry patches
Isa-rosalie K.
purchased on 03/12/2024
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