/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The pump on my oil-free cream doesn't work.
Pascale P.
purchased on 24/01/2025
Translated review
1
/5
★☆☆☆☆
I ordered a cream and the press button system for dispensing the cream did not work. This can happen. I called customer service and they didn't bother. Not very commercial...
Aurélie P.
purchased on 22/01/2025
Translated review
1
/5
★☆☆☆☆
Hello, I've never had any problems with other face products, and now I'm allergic to soap. Fifteen minutes after applying the mask, my face was swollen and bright red. I followed a four-day course of antibiotic cream and four days of antihistamines. Have a nice day.
Emmanuelle L.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
I haven't received my parcel yet. It arrived at a relay point that does not exist.
Jessica P.
purchased on 31/01/2025
Translated review
1
/5
★☆☆☆☆
I still haven't received my order
Hind P.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
Unfortunately I have not received my order! I can no longer order because my address as such is not being supplied, I would like to know why. Where they should have delivered my order does not exist. I think this is a great pity!
Janine K.
purchased on 03/01/2025
Translated review
1
/5
★☆☆☆☆
I still haven't received anything!!!
Claire D.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
I placed my order 15 days ago and I still haven't received my parcel.
Amélie R.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
I did not receive the order obviously lost package
Carole H.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
I still haven't received my order
Hanane M.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
Not at all satisfied with the products, my skin is completely dry, with lots of pimples, so I wouldn't recommend these products.
Stephanie S.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
I have received an incomplete parcel
Amélie M.
purchased on 02/02/2025
Translated review
1
/5
★☆☆☆☆
My order never arrived! I received a message that the package will arrive at the parcel store but I never received a confirmation and I don't know where the package is. I already placed the order on 25.01..
Viola S.
purchased on 25/01/2025
Translated review
1
/5
★☆☆☆☆
Customer service very unfriendly. Just sends standard answers. Does not respond to questions.
Melanie S.
purchased on 27/01/2025
Translated review
1
/5
★☆☆☆☆
ZERO stars from me unfortunately. I would love to get my money back because my skin is much worse than before! Not only more blemishes but also dry, flaky skin that didn't exist before! Absolutely not worth the money.
Stephanie K.
purchased on 13/01/2025
Translated review
1
/5
★☆☆☆☆
I have not received my order
Karima K.
purchased on 25/01/2025
Translated review
1
/5
★☆☆☆☆
I received my order and I am satisfied. I will recommend it soon. Yours faithfully
Pauline T.
purchased on 25/01/2025
Translated review
1
/5
★☆☆☆☆
Order received 1 month later because my package was lost except that upon receipt of my second shipment I also received the 1st and of course I was asked to return it or pay for it.
Audrey R.
purchased on 26/12/2024
Translated review
1
/5
★☆☆☆☆
I'm told that delivery is free, but as soon as I receive my parcel I have to pay a fee. It's not cool not to warn your customers.
Virginie E.
purchased on 27/01/2025
Translated review
1
/5
★☆☆☆☆
I have not received my.order, it has been returned to you following the leave of the drop-off point, what can I do?
Celine L.
purchased on 22/01/2025
Translated review
1
/5
★☆☆☆☆
Very satisfied
Catherine D.
purchased on 23/01/2025
Translated review
1
/5
★☆☆☆☆
Many delays
Wafae B.
purchased on 13/01/2025
Translated review
1
/5
★☆☆☆☆
Delivery took far too long
Soline J.
purchased on 06/01/2025
Translated review
1
/5
★☆☆☆☆
I didn't order anything! It's all nonsense! It's a scam! I get charged and on top of that a parcel that I never came to pick up! And I don't know how someone could have picked up a parcel in my name without my ID and receive an e-mail about how my order went? It's a scam!
Pauline R.
purchased on 08/01/2025
Translated review
1
/5
★☆☆☆☆
Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!
Sabrina G.
purchased on 10/01/2025
Translated review
1
/5
★☆☆☆☆
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 
Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
Sabrina M.
purchased on 21/01/2025
Translated review
1
/5
★☆☆☆☆
My package is missing a product
Sandrine C.
purchased on 12/01/2025
Translated review
1
/5
★☆☆☆☆
I have never had such bad skin after using it a few times 
Justine K.
purchased on 17/01/2025
Translated review
1
/5
★☆☆☆☆
Parcel not received because of a wrong relay point.
Cindy D.
purchased on 19/01/2025
Translated review
1
/5
★☆☆☆☆
Soap burns the face
Ophélie L.
purchased on 19/01/2025
Translated review