/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Top notch but I'm just starting out, come back in a month.
Sandrine L.
purchased on 12/07/2023
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2/5
★★☆☆☆
Good product. However, out of 5 products ordered, I only received 3, 2 are missing!
Yaelle O.
purchased on 10/07/2023
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3/5
★★★☆☆
The brush loses all its bristles
Cindy V.
purchased on 16/06/2023
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3/5
★★★☆☆
The product looks really nice, but I think it's overpriced on the networks and the influencers say a lot of good things about it, even though it's just a soap enriched with tea extract and goat's milk - nothing extraordinary!
Schéra R.
purchased on 07/07/2023
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3/5
★★★☆☆
Really overpriced products!
Aicha L.
purchased on 09/07/2023
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3/5
★★★☆☆
Satisfied with the product as always, but the packaging is not very practical, the cap doesn't stay on at all times, it slips off and you can't see if there's any cream left in the jar.
Elodie T.
purchased on 10/07/2023
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2/5
★★☆☆☆
One of the products did not match my Order, can't wait to test what I received
Sara A.
purchased on 06/07/2023
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2/5
★★☆☆☆
Hello, the company made a product error during the preparation of my order and I find that customer service is not responsive. I still haven't received the right product.
Patricia M.
purchased on 06/07/2023
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3/5
★★★☆☆
Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.
Sandrine B.
purchased on 04/07/2023
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2/5
★★☆☆☆
The packaging of the product was all damaged, smashed on the ribs... not a great presentation!
Mathilde P.
purchased on 03/07/2023
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3/5
★★★☆☆
I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.
Jean-michel L.
purchased on 03/07/2023
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2/5
★★☆☆☆
Incomplete order received
Mathilde I.
purchased on 01/07/2023
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3/5
★★★☆☆
Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely
Leclercq C.
purchased on 29/06/2023
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2/5
★★☆☆☆
The soap is not the same I used to order since 2022 but recently I just ordered the soap has become smaller and no longer has the same smell.
Kenny L.
purchased on 29/06/2023
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3/5
★★★☆☆
Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely
Valerie L.
purchased on 28/06/2023
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2/5
★★☆☆☆
My parcel was supposedly delivered to my babysitter, which is not the case. I have made complaints and I am still told that the delivery has been made.
Sonia F.
purchased on 24/06/2023
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3/5
★★★☆☆
Received in poor condition Torn cardboard box in letter box Torn precious cream box
Manon F.
purchased on 17/06/2023
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2/5
★★☆☆☆
I am not satisfied with the peeling and the oil-free cream, very bad composition and not good for my health m. I am very disappointed! The soap is superb and so is the precious cream.
Mélinda Z.
purchased on 09/06/2023
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2/5
★★☆☆☆
I ordered because the influencer Selma said in her story that there was no more dead sea water in the peel, I read the ingredients and there is some false advertising
Lilyana M.
purchased on 12/06/2023
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2/5
★★☆☆☆
I'm missing the brush inside
Melanie R.
purchased on 10/06/2023
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2/5
★★☆☆☆
I've been ordering my goat's milk soap for 5 years now and this time it doesn't smell at all like usual, I have the impression that there's been a manufacturing defect.
Emilie O.
purchased on 30/05/2023
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2/5
★★☆☆☆
The products are great but the box I bought was out of stock and I still have no news even though I paid for it and have nothing.
Rosalie B.
purchased on 06/06/2023
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3/5
★★★☆☆
Satisfied to see in the long term
Fatima K.
purchased on 02/06/2023
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2/5
★★☆☆☆
I've only just started using the products, so no results yet, but I'm waiting to see what happens next.
Soifia H.
purchased on 05/06/2023
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3/5
★★★☆☆
Usually nothing to say but I received my cream without oil the cap that allows to take out the cream is broken 😢
Samantha E.
purchased on 05/06/2023
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3/5
★★★☆☆
Very long delivery times, often delayed
Chloe T.
purchased on 27/05/2023
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3/5
★★★☆☆
Fine
Dalila A.
purchased on 01/06/2023
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3/5
★★★☆☆
Order received on time. But opening the cream and finding what looks like an eyelash or a hair... not so good. After-sales service proposal: either I return the cream, wait some more, and receive another one. Or a 50% discount code. Personally, I threw the cream away, so I didn't really have a choice but to pay again. I don't really get the idea of getting back a cream that's fit for the garbage can .... so I'm not sure I'll be recommending it.
Maud B.
purchased on 01/06/2023
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2/5
★★☆☆☆
The mask I ordered leaked during delivery. How can I exchange it?
Isabelle M.
purchased on 31/05/2023
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3/5
★★★☆☆
I would have liked to have samples.
Laetitia V.
purchased on 30/05/2023
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