9.3/10
★★★★★
based on 76621 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Order received almost 15 days after ordering on the site...too bad.
User icon
Vanessa J.
purchased on 02/10/2023
Translated review
2 /5
★★☆☆☆
Top product, but delivery leaves something to be desired ... cardboard box damaged on receipt, fortunately there was a label stuck "fragile" on it. Too bad, thanks colissimo ...
User icon
Axelle M.
purchased on 04/10/2023
Translated review
3 /5
★★★☆☆
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
User icon
Laurie P.
purchased on 05/10/2023
Translated review
2 /5
★★☆☆☆
I received my order more than a week later when it was supposed to be in 48h. Well, it's the first time it's happened.
User icon
Manon D.
purchased on 22/09/2023
Translated review
3 /5
★★★☆☆
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
User icon
Sandrine A.
purchased on 01/10/2023
Translated review
3 /5
★★★☆☆
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
User icon
Laetitia G.
purchased on 03/10/2023
Translated review
2 /5
★★☆☆☆
Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.
User icon
Coralie E.
purchased on 02/10/2023
Translated review
3 /5
★★★☆☆
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
User icon
Margot D.
purchased on 30/09/2023
Translated review
3 /5
★★★☆☆
The products are good but the kit is missing. We have made a complaint but nothing so far.
User icon
Alexandra A.
purchased on 01/10/2023
Translated review
3 /5
★★★☆☆
Good, but it stings the skin
User icon
Lila S.
purchased on 01/10/2023
Translated review
2 /5
★★☆☆☆
I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....
User icon
Laurie M.
purchased on 26/09/2023
Translated review
3 /5
★★★☆☆
Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.
User icon
Elif A.
purchased on 28/09/2023
Translated review
3 /5
★★★☆☆
I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.
User icon
Thevani R.
purchased on 28/09/2023
Translated review
3 /5
★★★☆☆
Didn't receive the product ordered but parcel sent quickly and very well packaged.
User icon
Nathalie M.
purchased on 28/09/2023
Translated review
2 /5
★★☆☆☆
After using the product I noticed the appearance of numerous pimples on my face.
User icon
Khaoula M.
purchased on 27/09/2023
Translated review
3 /5
★★★☆☆
To keep trying but for the moment I'm not wouhahou
User icon
Tiphaine A.
purchased on 28/09/2023
Translated review
3 /5
★★★☆☆
Received in German but must mail made without reply 🥴
User icon
Catherine M.
purchased on 26/09/2023
Translated review
2 /5
★★☆☆☆
The product gave me pimples
User icon
Yasmine M.
purchased on 24/09/2023
Translated review
2 /5
★★☆☆☆
I had a lot of pimples and itching....
User icon
Syrine B.
purchased on 26/09/2023
Translated review
2 /5
★★☆☆☆
I've ordered several products, and I've just tested the peeling gel from the old range. I was surprised to find that it was difficult to apply because the texture of the gel is no longer fluid but compact, and it's full of kennels that make it impossible to massage.
User icon
Mélanie G.
purchased on 20/09/2023
Translated review
3 /5
★★★☆☆
My order was incomplete
User icon
Jessica R.
purchased on 19/09/2023
Translated review
2 /5
★★☆☆☆
The soap delivered to me has a large black mark on the surface and inside.
User icon
Elyse F.
purchased on 10/09/2023
Translated review
3 /5
★★★☆☆
This week I ordered the face soap that I've been paying for for 1 year, unfortunately I've noticed that the quality is different from other times. It breaks by itself, not solid at all. I don't know what it could be due to!
User icon
Sandra G.
purchased on 11/09/2023
Translated review
2 /5
★★☆☆☆
The oil from the scrub box was in the entire transport bag.
User icon
Stephanie G.
purchased on 08/09/2023
Translated review
3 /5
★★★☆☆
I ordered a set of 2 soaps and 1 brush. The brush was not delivered.
User icon
Jennifer F.
purchased on 06/09/2023
Translated review
2 /5
★★☆☆☆
I wouldn't say it's made any difference to my skin. A simple 4 Euro soap does the same job.
User icon
Virginie M.
purchased on 08/09/2023
Translated review
2 /5
★★☆☆☆
Paying shipping costs to be delivered, every day delivery postponed and not at all at the selected relay point.
User icon
Anna M.
purchased on 07/09/2023
Translated review
2 /5
★★☆☆☆
I finally received my order after sending it back, but they still didn't ask me for authentication or a signature. Anyone could have taken it.
User icon
Jugiote I.
purchased on 06/08/2023
Translated review
2 /5
★★☆☆☆
Soap dries out my skin too much.
User icon
Stephanie P.
purchased on 05/09/2023
Translated review
3 /5
★★★☆☆
I haven't applied the treatment for a long time yet. I can't give a credible opinion from the first week onwards, so I'll have to assess whether or not it's effective after 3 months of use.
User icon
Fatma K.
purchased on 04/09/2023
Translated review