9.3/10
★★★★★
based on 76621 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Super product I am delighted
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Aoitif B.
purchased on 01/09/2023
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3 /5
★★★☆☆
For this order, I was expecting the same size soaps as my previous orders... The quantities were indeed reduced, but the price remained the same. It's a shame... The soap remains of high quality.
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Emeline L.
purchased on 03/09/2023
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2 /5
★★☆☆☆
I am disappointed by the delivery which was late and not at the requested relay point, it's a shame.
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Stéphanie R.
purchased on 03/09/2023
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3 /5
★★★☆☆
Since I started using it I've had pimples!
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Hawa G.
purchased on 01/09/2023
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2 /5
★★☆☆☆
I received my order with a product where the lid of the jar was broken I sent an email and I have not had a return at the price of products I find it wrong!
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Joanny P.
purchased on 31/08/2023
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2 /5
★★☆☆☆
I have an allergy to products
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Cassandra P.
purchased on 30/08/2023
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2 /5
★★☆☆☆
The delivery time was not respected and one of the products leaked completely in the box.
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Duguet V.
purchased on 29/08/2023
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3 /5
★★★☆☆
1 week of use and no improvement
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Michelle I.
purchased on 24/08/2023
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3 /5
★★★☆☆
Quite satisfied with my purchase. now I just have to wait for the results.
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Stephanie S.
purchased on 23/08/2023
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2 /5
★★☆☆☆
The brush offered with the order loses all its bristles
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Audrey D.
purchased on 22/08/2023
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3 /5
★★★☆☆
Good evening disappointed with my order the parcel arrived on my island, with delivery charges to pay when you had said that delivery was free...Disappointed Thank you cordially...
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Francina O.
purchased on 19/08/2023
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3 /5
★★★☆☆
The donkey's milk soap strips and dries the skin, so be careful how you use it, the oil-free cream is comfortable, but the precious cream has a bad smell, so it's very unpleasant to apply to the face. I just regret buying this cream.
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Nathalie R.
purchased on 16/08/2023
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3 /5
★★★☆☆
I ordered 2 batches of 2 soaps with 1 brush offered and I only received one brush when I should have received 2 and I had to offer the 2nd batch so moderately satisfied.
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Colette D.
purchased on 23/07/2023
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3 /5
★★★☆☆
The soap is fine, but the brush is FUIIIIIR! The bristles on the brush fall off one after the other, really poor quality.
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Manon T.
purchased on 11/08/2023
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2 /5
★★☆☆☆
My previous order was missing 2 products and I was never reimbursed.
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Caroline D.
purchased on 10/08/2023
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2 /5
★★☆☆☆
It's very early to be able to say
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Hadjer G.
purchased on 09/08/2023
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2 /5
★★☆☆☆
I did not receive my full order
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Fatumata T.
purchased on 09/08/2023
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2 /5
★★☆☆☆
Different soap. Some irritations
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Fanny M.
purchased on 07/08/2023
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3 /5
★★★☆☆
I've been using pin up secret facials for almost 2 years and I'm really happy with the results, my face has fewer blemishes, I have a few pimples that come in sometimes but they go away quickly but otherwise I have practically no more blemishes that spoil my face. My face is clean and luminous since I've been using them and I don't even need to apply foundation when I go out...I'm really very satisfied and I think I'd use them for life. On the other hand, the price is a bit high despite the influencer promo codes.
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Nikita C.
purchased on 08/08/2023
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3 /5
★★★☆☆
Order received promptly within the time indicated,
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Elise P.
purchased on 02/08/2023
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2 /5
★★☆☆☆
A product where the Pin-up secret label is half peeled off Another one leaked in the parcel And a 3rd one didn't have the transparent security sticker.
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Corinne R.
purchased on 31/07/2023
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2 /5
★★☆☆☆
I ordered three copies of the oil-free cream and received 3 copies of the goat's milk soap. Although the latter is a very good product, it is not at all what I ordered. My email to warn of this error remains unanswered ..... I have finished my oil-free cream and cannot continue with the new one ..... I am extremely disappointed...
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Ludivine C.
purchased on 26/07/2023
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2 /5
★★☆☆☆
Excellent product
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Vanessa J.
purchased on 02/08/2023
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3 /5
★★★☆☆
Satisfied
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Laurence L.
purchased on 28/07/2023
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3 /5
★★★☆☆
I asked for home delivery, and I had to pick up my parcel at a Chronopost relay 12 kms from where I live.
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Corinne L.
purchased on 30/07/2023
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3 /5
★★★☆☆
Disappointed with my parcel I did not receive my precious cream but another product which I sent back.Still waiting to receive my precious cream.
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Isabelle D.
purchased on 30/07/2023
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2 /5
★★☆☆☆
I've been ordering from your site for a few years now, but my parcel cost 46€ and I had to pay 25€ in customs fees. This is independent of your company, I understand, but even though I love your products and find them very effective, if I can't find them in a pharmacy on Reunion Island, I'll have to find another product.
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Gaëlle H.
purchased on 31/07/2023
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2 /5
★★☆☆☆
I requested home delivery and received it at a post office far from my home. I had to go by car, queue etc... Even though I asked for home delivery. It's a shame, it spoils the experience !!!!!!!!!!!!!!
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Karima D.
purchased on 27/07/2023
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3 /5
★★★☆☆
I like the packaging
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Marième B.
purchased on 26/07/2023
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3 /5
★★★☆☆
I'm very happy with the soap and the oil-free cream, but the brush has lost its bristles since the first use and every time. I must admit I'm disappointed by this article, because for the price I was expecting a better quality product.
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Caroline R.
purchased on 25/07/2023
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