9.3/10
★★★★★
based on 74325 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Package received quickly. Too bad the soap is not a package to keep it, I leave it in the delivery bag because of this fact.
Margaux N.
Margaux N.
purchased on 03/01/2019 
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3/5
★★★☆☆
Very disappointed with the smell !
Victoria H.
Victoria H.
purchased on 03/01/2019 
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3/5
★★★☆☆
The delivery and processing of my order is fine but I was disappointed with the goat's milk soap.
Elsa G.
Elsa G.
purchased on 03/01/2019 
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3/5
★★★☆☆
I'm sorry because after my previous orders I always had a coupon code while for my last order I couldn't find one. And the next day on my facebook with a coupon code I'm disappointed.
Camille G.
Camille G.
purchased on 03/01/2019 
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2/5
★★☆☆☆
I sent an email and I still haven't received any answer !!!
Irène K.
Irène K.
purchased on 02/01/2019 
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3/5
★★★☆☆
I have received all items in my order in two shipments just as you stated.
Sabah H.
Sabah H.
purchased on 02/01/2019 
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3/5
★★★☆☆
The sites ok .
Magali V.
Magali V.
purchased on 31/12/2018 
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3/5
★★★☆☆
Very fast shipping and the products are of very good quality. However, since I started using the soap, cream and peel my skin is completely dry.
Mélissa D.
Mélissa D.
purchased on 01/01/2019 
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2/5
★★☆☆☆
I ordered 1 goat's milk soap and 1 cream and I only received the cream. I complained on January 4th and I still have no news.
Safia O.
Safia O.
purchased on 02/01/2019 
Translated review
3/5
★★★☆☆
I never choose to deliver the package to the post office behind my house and it's always delivered there! It's useless to ask to choose a delivery point if it's not respected!
Perrine A.
Perrine A.
purchased on 28/12/2018 
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2/5
★★☆☆☆
Parcel received in 2 days, but soap that dries my skin ??
Melissa D.
Melissa D.
purchased on 01/01/2019 
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2/5
★★☆☆☆
Soaps is very expensive Impossible to reach the customer service only by mail very long to answer
Sonia P.
Sonia P.
purchased on 31/12/2018 
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2/5
★★☆☆☆
I'm not the type to be dissatisfied for a little, but to receive a package with products arriving in rather dubious conditions, to start with the seal lozenges undone on the two cans of cream, lid badly closed, product spilled and dry around the jar, very disappointing for a 1st order.
Christophe H.
Christophe H.
purchased on 01/01/2019 
Translated review
2/5
★★☆☆☆
Product that gives you pimples... More interesting discount one week after my purchase, a little bit like being taken for a fool...
Lucille P.
Lucille P.
purchased on 29/12/2018 
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3/5
★★★☆☆
Cream products do not conform any protective film on them!
Blandine M.
Blandine M.
purchased on 30/12/2018 
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3/5
★★★☆☆
Might be a little clearer to find the products ect too long.
Laurine B.
Laurine B.
purchased on 05/12/2018 
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3/5
★★★☆☆
Not enough product, alas
Vanessa C.
Vanessa C.
purchased on 21/11/2018 
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3/5
★★★☆☆
So I don't know if I'm the one misusing it, but I'm following your usual precautions. My skin ends up with the left side irritated and dry. If you have any advice, I'll take it. Because from the first use I noticed an improvement and it's a pity that I find myself with it now.
Catherine F.
Catherine F.
purchased on 30/12/2018 
Translated review
3/5
★★★☆☆
Damaged parcel but fast delivery.
Ludivine C.
Ludivine C.
purchased on 30/12/2018 
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2/5
★★☆☆☆
Soap smells way too strong! It's not bad but I don't think I'll buy another one!
Gwladys L.
Gwladys L.
purchased on 28/12/2018 
Translated review
3/5
★★★☆☆
Soap received without packaging or boxes to preserve it. Disappointing for a 26€ soap?
Hassina H.
Hassina H.
purchased on 28/12/2018 
Translated review
2/5
★★☆☆☆
Very disappointed, claiming that soap is very good for the elder, when it does absolutely nothing on a tiny button. Really disappointed, I for one do not recommend it.
Amandine K.
Amandine K.
purchased on 30/12/2018 
Translated review
3/5
★★★☆☆
Defective bottle. Impossible to use the cream dispenser, I pump air... have to unscrew the tube... that says the rest is fine.
Emanuelle B.
Emanuelle B.
purchased on 28/12/2018 
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3/5
★★★☆☆
I found that in the order a little note or a paper would have been nice from you because the package stays cold with just the products and then for the moment I don't see any improvement on my skin...let's wait a few more days!
Emilie L.
Emilie L.
purchased on 29/12/2018 
Translated review
3/5
★★★☆☆
Delivery times longer than estimated
Laetitia R.
Laetitia R.
purchased on 29/12/2018 
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2/5
★★☆☆☆
Lying ad because it offers a so-called soap of 110g while the soap is much smaller and does not weigh 110g very disappointing damage.
Sarah H.
Sarah H.
purchased on 24/12/2018 
Translated review
2/5
★★☆☆☆
First purchase and first deception: an unidentified hair on my soap. I am waiting for news following my email.
Ludivine C.
Ludivine C.
purchased on 27/12/2018 
Translated review
2/5
★★☆☆☆
Hello, at the end of November 2018 I ordered a product and to this day I still haven't received it.
Sandy R.
Sandy R.
purchased on 27/12/2018 
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2/5
★★☆☆☆
Not received my order
Lounalali T.
Lounalali T.
purchased on 27/12/2018 
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2/5
★★☆☆☆
I have received the oil-free cream with the push button does not work, I have sent several emails ... To no avail! Deplorable customer service...!
Laura L.
Laura L.
purchased on 06/12/2018 
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