/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Product that arrived quickly but delivered simply in a bubble envelope without a delivery note or explanatory booklet. One expects a little more attention for a skin care product
Benedicte G.
purchased on 16/12/2018
Translated review
3
/5
★★★☆☆
The plusses: Quality products that keep their promises. The minuses: the price is very high, the website is not very well done, there are not enough boxes on offer.
Carla L.
purchased on 14/12/2018
Translated review
2
/5
★★☆☆☆
The products seem fine but the package arrived damaged and no response was given to the complaint about this problem.
Claire P.
purchased on 13/12/2018
Translated review
3
/5
★★★☆☆
Package received quickly. I'm fine with the care at the moment. What I find regrettable in view of the price of the products is that the oil-free cream that is in 1 dispenser does not work! The pump looks blocked... I had to take everything apart to put cream... so bof bof bof.
Myriam S.
purchased on 16/12/2018
Translated review
3
/5
★★★☆☆
Parcel received with box of care all damaged we have the impression that the products have been thrown away, no care of the packaging, wondering if they have been used!
Cecile C.
purchased on 16/12/2018
Translated review
3
/5
★★★☆☆
I had a problem and the customer service didn't even answer, which is not normal considering the price we pay.
Mathilde S.
purchased on 16/12/2018
Translated review
3
/5
★★★☆☆
I bought the cream without oil and the soap I am very satisfied with the soap but concerning the cream I do not recommend it at all it has a very thick appearance on the skin and if we look at the composition we find dimethicone then I do not see how apart from clogging the pores of the skin this cream can it improve the appearance In the end I would take the soap but not the cream
Emma B.
purchased on 15/12/2018
Translated review
3
/5
★★★☆☆
Not exfoliating enough for my taste. The smell's a little chemical. But I'm still satisfied with this product
Andréa B.
purchased on 15/12/2018
Translated review
2
/5
★★☆☆☆
Soap sent in a bubble envelope without a word or instructions for use of goat's milk soap Disappointed with my order placed with you. There won't be a second one!
Noémie F.
purchased on 16/12/2018
Translated review
2
/5
★★☆☆☆
I did receive the package on time but I never got an answer to my email regarding the amount debited which does not seem to be the right one. I am satisfied with the product but not with the service.
Sarah A.
purchased on 16/12/2018
Translated review
2
/5
★★☆☆☆
The oil-free cream is full of toxic products that can give cancer. It is very unpleasant to apply and gives a lot of pimples. The soap is not bad. To conclude, these products are much too expensive for what these. Favour organic products and not this brand especially! The use you make of youtubeuse to sell your products is outrageous! You really take us for pigeons. I will never recommend your products.
Tess R.
purchased on 11/12/2018
Translated review
3
/5
★★★☆☆
The products are very good but unfortunately the precious cream was not very firm and to be poured and dried out of the jar! It was a Christmas present and I just opened it, can you find a solution for me?
Nathalie P.
purchased on 24/11/2018
Translated review
3
/5
★★★☆☆
Product that doesn't come from France and we don't really know what's in it.
Jennifer D.
purchased on 07/12/2018
Translated review
3
/5
★★★☆☆
The delivery time is quite long, the peeling and the face soap are very good but the precious cream which is recommended for dry skin is not suitable at all it does not moisturize enough.
Géraldine S.
purchased on 07/12/2018
Translated review
3
/5
★★★☆☆
Gives a lot of pimples, I'm at the beginning hoping it'll fade!
Elisa D.
purchased on 09/12/2018
Translated review
3
/5
★★★☆☆
Fine, but it's been a very long expedition.
Anais P.
purchased on 07/12/2018
Translated review
2
/5
★★☆☆☆
The parcel has arrived today, thanks for your prompt delivery. The extra pack enclosed to the order is greatly appreciated.
Marie B.
purchased on 10/12/2018
Translated review
3
/5
★★★☆☆
The products are great! But the delivery time is very long...
Melina S.
purchased on 06/12/2018
Translated review
3
/5
★★★☆☆
The product arrived 10 days after my order whereas it was expected 48 to 72 hours delay. I only had a return regarding my order after I called customer service to ask for an explanation. My package was apparently available at the relay point that I had selected but I had not been notified ... apart from the details of the delivery I am rather satisfied with my purchase. The product was well packaged, and after a few uses I'm happy with it.
Romane V.
purchased on 11/12/2018
Translated review
2
/5
★★☆☆☆
2 goat's milk soaps. One much smaller than the other.
Christelle D.
purchased on 11/12/2018
Translated review
3
/5
★★★☆☆
You should give more prominence to the products sponsored by your bloggers.
Sarah B.
purchased on 24/11/2018
Translated review
3
/5
★★★☆☆
For the moment I haven't tested the products yet because it's for Christmas but the shipping of the products has been long for my taste. So much for my first impression. Thank you
Virginie P.
purchased on 07/12/2018
Translated review
3
/5
★★★☆☆
I would have liked to have my package at home.
Eglantine D.
purchased on 11/12/2018
Translated review
3
/5
★★★☆☆
When I opened my package, the mud pack didn't have its lid and so a good part of the mud pack is poured into the box.
Laetitia B.
purchased on 07/12/2018
Translated review
3
/5
★★★☆☆
Not much change after more than a month of use
Pauline M.
purchased on 02/12/2018
Translated review
2
/5
★★☆☆☆
The parcel does not arrive in the selected relay point, I had to make several relay points to recover it.
Ilona M.
purchased on 08/12/2018
Translated review
2
/5
★★☆☆☆
I bought the so-called acne soap, but it doesn't work at all...
Ivana L.
purchased on 31/10/2018
Translated review
3
/5
★★★☆☆
Too long before the expedition
Inès D.
purchased on 23/11/2018
Translated review
3
/5
★★★☆☆
Nothing to say about the products but the delivery leaves something to be desired, I had to send an email to pin up secret so that they decide to send my package almost 2 weeks after the order.
Mathilde B.
purchased on 23/11/2018
Translated review
3
/5
★★★☆☆
The site does not answer the question. Moreover, I have not received my package yet. I am not satisfied with their service.
Valentina K.
purchased on 06/12/2018
Translated review