9.3/10
★★★★★
based on 74325 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
A broken item...
Joannie B.
Joannie B.
purchased on 23/11/2018 
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3/5
★★★☆☆
We haven't tried it yet, but I'm going to place another order for Christmas.
Valérie B.
Valérie B.
purchased on 23/11/2018 
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3/5
★★★☆☆
Very expensive for what it is.
Inass B.
Inass B.
purchased on 22/11/2018 
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2/5
★★☆☆☆
Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!
Eve D.
Eve D.
purchased on 23/11/2018 
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3/5
★★★☆☆
Bien
Stephanie T.
Stephanie T.
purchased on 21/11/2018 
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3/5
★★★☆☆
Produces well. Good site. Catastrophic and unkind after-sales service.
Joanne N.
Joanne N.
purchased on 23/11/2018 
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3/5
★★★☆☆
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
Maryam L.
Maryam L.
purchased on 22/11/2018 
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3/5
★★★☆☆
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
Delphi D.
Delphi D.
purchased on 21/11/2018 
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3/5
★★★☆☆
It took me more than 2 months to receive my order but someone took over my file after several calls and arranged everything.
Lison P.
Lison P.
purchased on 31/07/2018 
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3/5
★★★☆☆
To see
Marine C.
Marine C.
purchased on 22/11/2018 
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2/5
★★☆☆☆
Use of soap and cream without oil. After 4 months no improvement on my skin. Really very disappointed!!
Laetitia K.
Laetitia K.
purchased on 08/05/2018 
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3/5
★★★☆☆
The quality of the products is great, there's nothing to complain about. However, when it comes to receiving my parcels, they never arrive at the right place, although I always check the same post office.
Noémie C.
Noémie C.
purchased on 21/06/2018 
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2/5
★★☆☆☆
No possibility to track the package. Too bad, the products are giving me pimples. I bought them in the hope of getting rid of them, but the effect is the opposite!
Célia S.
Célia S.
purchased on 22/11/2018 
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3/5
★★★☆☆
After a month I don't see any difference I ordered the peeling in addition to a new soap to see on the long term.
Mélinda S.
Mélinda S.
purchased on 20/11/2018 
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3/5
★★★☆☆
I had ordered 2 goat's milk soaps in addition to other products and there was only one in the package.
Eleonore T.
Eleonore T.
purchased on 08/05/2018 
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3/5
★★★☆☆
No problem to receive the package. But for the product I am not satisfied
Lisa V.
Lisa V.
purchased on 18/09/2018 
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3/5
★★★☆☆
I still haven't received my order yet
Cango A.
Cango A.
purchased on 21/11/2018 
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2/5
★★☆☆☆
So far no conclusive results so I can't put a good mark. I'm waiting for a little more hindsight to give my opinion.
Mélissa P.
Mélissa P.
purchased on 22/11/2018 
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2/5
★★☆☆☆
The precious cream was open inside the package,
Virginie G.
Virginie G.
purchased on 21/11/2018 
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3/5
★★★☆☆
Lipstick looks pretty good, lasts half a day but does not last after eating. The problem is that it took 12 days to get 2 lipsticks! So not sure I'd recommend it. The concept is nice though.
Marine G.
Marine G.
purchased on 22/11/2018 
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2/5
★★☆☆☆
Dries the skin
Sarah B.
Sarah B.
purchased on 21/11/2018 
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3/5
★★★☆☆
I expected better appalling face products.
Janine W.
Janine W.
purchased on 21/11/2018 
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3/5
★★★☆☆
The peel had no more effect than that.
Lilas B.
Lilas B.
purchased on 21/11/2018 
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3/5
★★★☆☆
Not bad the soap ends very quickly though.
Laura D.
Laura D.
purchased on 17/06/2018 
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3/5
★★★☆☆
I placed two orders on the site. The first time I received a broken, crumbled and unpackaged soap in my mailbox. This time it is the pump bottle of my day cream that does not work.
Justine J.
Justine J.
purchased on 21/11/2018 
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2/5
★★☆☆☆
Products arrived damaged
Ophely L.
Ophely L.
purchased on 21/11/2018 
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3/5
★★★☆☆
I'm getting emails that aren't meant for me and it's creepy !!!
Nabila G.
Nabila G.
purchased on 27/09/2018 
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2/5
★★☆☆☆
Very long time to receive the package
Betty B.
Betty B.
purchased on 27/08/2018 
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2/5
★★☆☆☆
It is unfortunate that this company uses a carrier who does not transmit the necessary information to pick up the parcel that has arrived . I wrote 3 times to get the elements, no answer from Pinup-secret. It was my first order with them and it will certainly be my last one !
Nathalie W.
Nathalie W.
purchased on 22/09/2018 
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2/5
★★☆☆☆
Not natural as indicated and not so effective
Marine L.
Marine L.
purchased on 21/09/2018 
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