/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Customer support does not write me back. My cream has arrived leaking.
Nico Z.
purchased on 07/03/2024
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1
/5
★☆☆☆☆
Shipping catastrophe . After several inquiries a replacement delivery was arranged. Nevertheless, goods in unusable condition .
Jessica S.
purchased on 26/12/2023
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1
/5
★☆☆☆☆
I didn't get the precious cream.
Justine E.
purchased on 10/02/2024
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1
/5
★☆☆☆☆
Good product but, as reported to customer service, the bottle of gentle exfoliant I received did not work, I had to open the bottle to remove the product.
Amelie A.
purchased on 09/02/2024
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1
/5
★☆☆☆☆
I ordered them before, maybe 3 years ago, and they suited me fine. I don't know what you've changed, but maybe my face gets hot as soon as I put it on, so I had to stop using it.
Stéphanie F.
purchased on 09/02/2024
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1
/5
★☆☆☆☆
Very satisfied Effectiveness++ Very satisfied
Laurence M.
purchased on 10/02/2024
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1
/5
★☆☆☆☆
At the top
Aïcha M.
purchased on 10/02/2024
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1
/5
★☆☆☆☆
Unfortunately, my package never arrived
Luisa L.
purchased on 27/01/2024
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1
/5
★☆☆☆☆
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
Aurélien L.
purchased on 06/02/2024
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1
/5
★☆☆☆☆
I did not receive the article
Emilie G.
purchased on 06/02/2024
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1
/5
★☆☆☆☆
No stars! I've been waiting for my parcel since February 6th!
Celine D.
purchased on 08/02/2024
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1
/5
★☆☆☆☆
Incomplete order
Laurence S.
purchased on 07/02/2024
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1
/5
★☆☆☆☆
Order never received
Marine C.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
Lise L.
purchased on 02/02/2024
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1
/5
★☆☆☆☆
Fast delivery
Gabriele K.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
Julie D.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Great, very good product ❤️
Annie C.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
I did not receive my order
Mallaury B.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
Cream that burns my face, disappointed considering the price of the products I would not recommend.
Joanna R.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
Very good products that I have been taking for années♥️
Valerie C.
purchased on 02/02/2024
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1
/5
★☆☆☆☆
My parcel never arrived. Unfortunately, the handling was miserable. Great products, when they arrive. I have not ordered since then
Nicole S.
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1
/5
★☆☆☆☆
Bad products received due to a lack of knowledge on my part and despite the email sent, no reply as to how to proceed.
Alexandra M.
purchased on 01/02/2024
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1
/5
★☆☆☆☆
I haven't received my parcel, what a shame!
Akim N.
purchased on 01/02/2024
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1
/5
★☆☆☆☆
My parcel did not arrive. Despite several emails about tracking, I didn't receive any. Instead, I was told to wait 30 days for the tracking request. After 2 months I would get my goods but only if I pay for postage again!!!! The customer service is outrageous.
Patricia J.
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1
/5
★☆☆☆☆
Order not received ...
Ondine V.
purchased on 30/01/2024
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1
/5
★☆☆☆☆
The products I give 5 stars but order would be better with invoice with bank transfer
Nelli H.
purchased on 31/01/2024
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1
/5
★☆☆☆☆
Zero customer service. Shipment not received.
Sarah F.
purchased on 31/01/2024
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1
/5
★☆☆☆☆
I totally advise against it! I ordered a complete pack. The soap doesn't work at all, it dries out the skin. The worst is the cream which, when I apply it, causes an unpleasant tingling sensation. I'm extremely disappointed... I strongly advise against using this product. I've decided to stop using the products...
Eudoxia M.
purchased on 29/01/2024
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1
/5
★☆☆☆☆
I have not received my package!
Angela H.
purchased on 25/01/2024
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1
/5
★☆☆☆☆
A product I ordered was not sent to me and it was only after a long discussion that customer service either wanted to give me my money back or deliver the product I had ordered. I find that quite exhausting and also dubious.
Anne-katrin H.
purchased on 22/01/2024
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