★★★★★
based on 79077 reviews published
Latest negative customer reviews
Disappointed because the description describes a box and I received the products in detail for a gift it is not top
I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.
I didn't realize they were just boxes! We'll keep them next time. Package returned.
I would like to return the parcel but I have not received anything.
No parcel delivery sent to the other end of my house impossible to recover.
Delivery to a relay point not chosen!
I didn't receive the full order, I filed a complaint and I still haven't heard anything!
I have not received my parcel
Disappointed it becomes too pasty
Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.
I did not receive the soap
Package supposedly received when mailbox is empty
A century to repay lost parcels
No improvement and even more pimples on the lower face. Very disappointed
I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.
Hello, I still haven't received my coli
Package received 10 days after order, damaged
Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!
Delivery too late
All the products have not been delivered and now it's an obstacle course to get them back!
Order error
Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.
Not received my coli
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
I put my home address but had to transport to another address to pick up my parcel.
I haven't received my order since October!
The cream is not great... It leaves my skin very dry
Top
I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
8/100 as rating on yuka apparently very bad for skin
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
Does not deliver the right products. After-sales service is on the same level, unqualified.
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
Unfortunately, I left my old address and supposedly the parcel was delivered!
Soap that gave me big pimples and made me itch, I don't recommend it.
Order still not received ....
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
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