/10
★★★★★
based on 77566 reviews published
★★★★★
based on 77566 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Unfortunately, my package never arrived
Luisa L.
purchased on 27/01/2024
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1
/5
★☆☆☆☆
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
Aurélien L.
purchased on 06/02/2024
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1
/5
★☆☆☆☆
I did not receive the article
Emilie G.
purchased on 06/02/2024
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1
/5
★☆☆☆☆
No stars! I've been waiting for my parcel since February 6th!
Celine D.
purchased on 08/02/2024
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1
/5
★☆☆☆☆
Incomplete order
Laurence S.
purchased on 07/02/2024
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1
/5
★☆☆☆☆
Order never received
Marine C.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
Lise L.
purchased on 02/02/2024
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1
/5
★☆☆☆☆
Fast delivery
Gabriele K.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
Julie D.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Great, very good product ❤️
Annie C.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
I did not receive my order
Mallaury B.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
Cream that burns my face, disappointed considering the price of the products I would not recommend.
Joanna R.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
Very good products that I have been taking for années♥️
Valerie C.
purchased on 02/02/2024
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1
/5
★☆☆☆☆
My parcel never arrived. Unfortunately, the handling was miserable. Great products, when they arrive. I have not ordered since then
Nicole S.
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1
/5
★☆☆☆☆
Bad products received due to a lack of knowledge on my part and despite the email sent, no reply as to how to proceed.
Alexandra M.
purchased on 01/02/2024
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1
/5
★☆☆☆☆
I haven't received my parcel, what a shame!
Akim N.
purchased on 01/02/2024
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1
/5
★☆☆☆☆
My parcel did not arrive. Despite several emails about tracking, I didn't receive any. Instead, I was told to wait 30 days for the tracking request. After 2 months I would get my goods but only if I pay for postage again!!!! The customer service is outrageous.
Patricia J.
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1
/5
★☆☆☆☆
Order not received ...
Ondine V.
purchased on 30/01/2024
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1
/5
★☆☆☆☆
The products I give 5 stars but order would be better with invoice with bank transfer
Nelli H.
purchased on 31/01/2024
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1
/5
★☆☆☆☆
Zero customer service. Shipment not received.
Sarah F.
purchased on 31/01/2024
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1
/5
★☆☆☆☆
I totally advise against it! I ordered a complete pack. The soap doesn't work at all, it dries out the skin. The worst is the cream which, when I apply it, causes an unpleasant tingling sensation. I'm extremely disappointed... I strongly advise against using this product. I've decided to stop using the products...
Eudoxia M.
purchased on 29/01/2024
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1
/5
★☆☆☆☆
I have not received my package!
Angela H.
purchased on 25/01/2024
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1
/5
★☆☆☆☆
A product I ordered was not sent to me and it was only after a long discussion that customer service either wanted to give me my money back or deliver the product I had ordered. I find that quite exhausting and also dubious.
Anne-katrin H.
purchased on 22/01/2024
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1
/5
★☆☆☆☆
The soap burns the eyes and makes the skin dry 🙁
Jessica K.
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1
/5
★☆☆☆☆
Unfortunately, the peeling and the soap have the opposite effect. I got the worst pimples!
Kim J.
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1
/5
★☆☆☆☆
I have been waiting for the goods for over a month now. According to customer service, a new delivery can only be made after the whereabouts of the goods have been clarified. I have to wait another 30 days for this. Absolutely no customer-oriented service. Too bad
Pia H.
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1
/5
★☆☆☆☆
Absolute disaster. 2 orders within 4 weeks that have not arrived. Absolutely incompetent customer service, very poor communication by Pin Up with Klarna. I don't order anything there anymore, I'm still waiting for feedback from my order, placed on 15.12.23 Nobody knows where it is, I'm curious if I'll get my money back.
Mijanou S.
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1
/5
★☆☆☆☆
Absolute disaster!!! Poor customer service, I would absolutely advise against it!
Nicole H.
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1
/5
★☆☆☆☆
Shitty!!!! Sevice is the purest crap .... actually zero stars, but does not work
Melanie K.
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1
/5
★☆☆☆☆
Unfortunately, the formula has been changed. Even with the cream, the soap dries out my face too much. Too bad, because it was simply great with the old formula.
Sarah Helena R.
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