/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Disappointed by the after sales service. Following an error in my order (received another product than the one ordered) the customer service offers me a coupon to buy my product that I had ordered by repaying the shipping costs. I understand that the error can happen but the repair of the damage for the purchaser should be without financial consequence ... I am a regular customer in particular.
Lucie D.
purchased on 15/03/2023
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2/5
★★☆☆☆
Very aggressive products for my dry skin despite the recommendations of the site
Annabel D.
purchased on 11/03/2023
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2/5
★★☆☆☆
Excellent products, nothing to say, but sending them in a poor piece of bubble wrap, poorly presented, without a word invoice nothing is very limited. It's as if the products had been taken and thrown into the shipping box like that...
Virginie M.
purchased on 12/03/2023
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2/5
★★☆☆☆
I'm not happy with the soap box
Cristina D.
purchased on 10/03/2023
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2/5
★★☆☆☆
Not received my complete order
Nadine C.
purchased on 10/03/2023
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2/5
★★☆☆☆
I received a missing item and was told that I would be given a promo code to get another product at 50% off + the product I am missing and I still have nothing
Alicia C.
purchased on 11/03/2023
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2/5
★★☆☆☆
I had to pay more
Vanessa F.
purchased on 10/03/2023
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2/5
★★☆☆☆
I must be allergic to soap
Audrey B.
purchased on 12/03/2023
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2/5
★★☆☆☆
Bof
Fatim-zohra A.
purchased on 06/03/2023
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3/5
★★★☆☆
The smell is not great. Does not work more than that!
Celine Q.
purchased on 05/03/2023
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3/5
★★★☆☆
The odor of the donkey milk soap smells very strong tea tree ordeur unpleasant
Emmanuelle L.
purchased on 04/03/2023
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3/5
★★★☆☆
The customer service is impossible to reach, and moreover does not answer
Atika B.
purchased on 03/03/2023
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2/5
★★☆☆☆
There was an error in the shipment of my package
Mehdia B.
purchased on 06/03/2023
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2/5
★★☆☆☆
Not satisfied with the after-sales service No problem
Emel O.
purchased on 05/03/2023
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2/5
★★☆☆☆
The soap dried out my face after 3 days of use and yet I have oily skin, the precious cream and the oil-free cream were not moisturizing enough to counterbalance the dryness brought by the soap. The mask is nothing more than a normal clay mask, the peeling is fine and the exfoliant has not yet been tested. I have to stop using soap and creams, I'm quite disappointed.
Giulia S.
purchased on 28/02/2023
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2/5
★★☆☆☆
No real results
Jordan K.
purchased on 24/02/2023
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2/5
★★☆☆☆
Fast delivery, but unfortunately it was not my order that I received in it
Mickael D.
purchased on 24/02/2023
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3/5
★★★☆☆
Little foam ... strange texture to make a mask
Sabine H.
purchased on 24/02/2023
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2/5
★★☆☆☆
I received a makeup remover instead of the gentle exfoliating care nothing to see m!!!
Geraldine P.
purchased on 22/02/2023
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3/5
★★★☆☆
I like the soap, the gentle cleanser does not put the moisturizer on my skin and not the pelling cleanser it is sticky on my face I can not remove the sticky residue that remains fixed on my skin the soap is great and the cleanser too thank you good day Pinup secret
Nora Z.
purchased on 22/02/2023
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3/5
★★★☆☆
Order conforms, received on the date expected, very satisfied with the product for several years
Véronique N.
purchased on 21/02/2023
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3/5
★★★☆☆
The products smell good, a sensation of soft skin at the first washings... but after a week, skin totally dried out, red patches. These products do not suit me at all.
Samantha F.
purchased on 18/02/2023
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2/5
★★☆☆☆
I still don't see the effects on blackheads...
Aurélia A.
purchased on 15/02/2023
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3/5
★★★☆☆
Thank you very much
Clara L.
purchased on 16/02/2023
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2/5
★★☆☆☆
My package took a long time, I made a claim to pin up secret, but I received as mail telling me to wait. I hesitate to recommend these products! Level commercial I saw better.
Stéphanie T.
purchased on 04/02/2023
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3/5
★★★☆☆
Order received fairly quickly
Lisa C.
purchased on 14/02/2023
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2/5
★★☆☆☆
Hello, the package was received but the oil cream was missing. Can you send it back? Thank you
Marie Mathilde R.
purchased on 16/02/2023
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2/5
★★☆☆☆
Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me
Camille L.
purchased on 16/02/2023
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2/5
★★☆☆☆
Error in the order I received ...
David D.
purchased on 30/01/2023
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2/5
★★☆☆☆
The smell is very catchy I hope it is the price.
Laura R.
purchased on 10/02/2023
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