9.3/10
★★★★★
based on 76621 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
I have not received my parcel
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Virginie T.
purchased on 11/12/2023
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1 /5
★☆☆☆☆
I have not received my order... 293563264 Here is my order number
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Kawtar F.
purchased on 25/11/2023
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1 /5
★☆☆☆☆
I didn't receive the whole order, it's missing a soap and a kit, total 72 euros!
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Abello E.
purchased on 09/12/2023
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1 /5
★☆☆☆☆
The parcel arrived completely crushed, disappointed
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Naima B.
purchased on 08/12/2023
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1 /5
★☆☆☆☆
Dries the skin
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Kenza B.
purchased on 09/12/2023
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1 /5
★☆☆☆☆
I received the product spilled in the package and I have not received a response to my email.
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Sabrina J.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
The products do not suit him
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Melanie B.
purchased on 08/12/2023
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1 /5
★☆☆☆☆
I have an allergic reaction to soap and precious cream.
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Elisa V.
purchased on 24/11/2023
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1 /5
★☆☆☆☆
The item advertised on the photo did not correspond to the one received, very disappointed.
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Camille C.
purchased on 07/12/2023
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1 /5
★☆☆☆☆
Parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you
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Louise L.
purchased on 03/12/2023
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1 /5
★☆☆☆☆
I have not received my order in full
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Stephie H.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
Disappointed because the description describes a box and I received the products in detail for a gift it is not top
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Florence L.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.
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Aude C.
purchased on 06/12/2023
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1 /5
★☆☆☆☆
I didn't realize they were just boxes! We'll keep them next time. Package returned.
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Carole P.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
I would like to return the parcel but I have not received anything.
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Marie-cécile L.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
No parcel delivery sent to the other end of my house impossible to recover.
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Celine O.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
Delivery to a relay point not chosen!
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Valerie B.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
I didn't receive the full order, I filed a complaint and I still haven't heard anything!
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Amandine M.
purchased on 05/12/2023
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1 /5
★☆☆☆☆
I have not received my parcel
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Maram A.
purchased on 03/12/2023
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1 /5
★☆☆☆☆
Disappointed it becomes too pasty
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Chaimaa A.
purchased on 01/12/2023
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1 /5
★☆☆☆☆
Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.
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Katia B.
purchased on 04/12/2023
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1 /5
★☆☆☆☆
I did not receive the soap
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Nouzlati A.
purchased on 01/12/2023
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1 /5
★☆☆☆☆
Package supposedly received when mailbox is empty
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Nadine J.
purchased on 02/12/2023
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1 /5
★☆☆☆☆
A century to repay lost parcels
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Kenza O.
purchased on 04/12/2023
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1 /5
★☆☆☆☆
No improvement and even more pimples on the lower face. Very disappointed
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Audrey B.
purchased on 04/12/2023
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1 /5
★☆☆☆☆
I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.
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Hanane B.
purchased on 28/11/2023
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1 /5
★☆☆☆☆
Hello, I still haven't received my coli
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Paulina M.
purchased on 24/11/2023
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1 /5
★☆☆☆☆
Package received 10 days after order, damaged
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Elise C.
purchased on 20/11/2023
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1 /5
★☆☆☆☆
Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!
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Harmony R.
purchased on 26/11/2023
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1 /5
★☆☆☆☆
Delivery too late
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Refka S.
purchased on 21/11/2023
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