/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
For the moment I don't see the result yet. 1 week is short.
Julie B.
purchased on 11/02/2023
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2/5
★★☆☆☆
Products are great but delivery problem
Coralie D.
purchased on 12/02/2023
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2/5
★★☆☆☆
The product arrived deformed
Celine L.
purchased on 10/02/2023
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2/5
★★☆☆☆
Delivery within one week
Noëllie L.
purchased on 08/02/2023
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3/5
★★★☆☆
I did not receive all the items I ordered, I was missing one.
Rizlane B.
purchased on 02/02/2023
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2/5
★★☆☆☆
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
Laurie E.
purchased on 02/02/2023
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2/5
★★☆☆☆
I just tested the biphase and it burns my face.
Emy T.
purchased on 05/02/2023
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3/5
★★★☆☆
Box for soap does not open but I like the products rather effective
Eva F.
purchased on 04/02/2023
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3/5
★★★☆☆
As I already told you I am missing some products I am waiting for a return from pin up secret Cordially
Valérie V.
purchased on 07/02/2023
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3/5
★★★☆☆
Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.
Valentine R.
purchased on 06/02/2023
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2/5
★★☆☆☆
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
Alexandra M.
purchased on 06/02/2023
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3/5
★★★☆☆
Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy
Francine R.
purchased on 05/02/2023
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3/5
★★★☆☆
Delivery much too long!
Nelly B.
purchased on 03/02/2023
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3/5
★★★☆☆
The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...
Habsa D.
purchased on 03/02/2023
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3/5
★★★☆☆
The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!
Vanessa C.
purchased on 04/02/2023
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3/5
★★★☆☆
Used for a week I have extremely fragile skin at the first application the soap had dried my skin but with the force of use I have the impression that the effect fades less tingling when washing with soap waiting for the results
Lucie S.
purchased on 03/02/2023
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3/5
★★★☆☆
Order received well Nevertheless the pump of the cream without oil does not work I am thus obliged to take with a cotton swab ...
Cindy B.
purchased on 03/02/2023
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3/5
★★★☆☆
This is the 2nd time I have received a cream that seems to have turned out as the texture is not the same
Patricia E.
purchased on 02/02/2023
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3/5
★★★☆☆
Hello, No problem with the delivery and the delays. However, I've been using the products for over a week now and it dries my skin out a lot. And I am not a fan of the smell...
Anabelle B.
purchased on 01/02/2023
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3/5
★★★☆☆
The goat soap, I take it for a long time and nothing to say about it. Perfect for my oily skin. Just the delivery a little long I find
Leonie O.
purchased on 02/02/2023
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3/5
★★★☆☆
Yes, on the whole I have been using the soap for a long time, I have also been using the exfoliant for several months or even a year, but it does nothing! On the other hand the skin is very very very dry after using your products
Manon F.
purchased on 01/02/2023
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3/5
★★★☆☆
The soap is perfect, but the cream is unfortunately not suitable for dry skin.
Florisse C.
purchased on 31/01/2023
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3/5
★★★☆☆
I remove 2 stars because the lid of the precious cream was badly closed and the cream had run and dried in the box
Sabrina D.
purchased on 31/01/2023
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3/5
★★★☆☆
Good product, satisfied
Annie V.
purchased on 28/01/2023
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2/5
★★☆☆☆
The soap dries my skin too much and the oil-free cream does not moisturize me enough, my skin is always tight. On the other hand my husband who has an excess of sebum the combo suits him perfectly.
Samira O.
purchased on 28/01/2023
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3/5
★★★☆☆
I was just about to contact the service in order to know if it was normal that after 3 days of use morning and evening of the goat milk soap I had the impression to have the cheeks and the contour of the lips burned ... after I had to stop the treatment because my son returned in emergency to the hospital and during 4 days I did not have the products ... I'm going to retest starting tomorrow and see if it gives me the same result and the I'll contact if needed 😉 So I'm leaving my mixed opinion for the moment waiting for the second use 🙂
Perrine P.
purchased on 28/01/2023
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3/5
★★★☆☆
The soap is good but it makes the skin dry sometimes and yet I put the face cream but it does not hydrate well...
Asmata I.
purchased on 25/01/2023
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2/5
★★☆☆☆
Good products but I didn't take what was appropriate for my skin so my skin is even drier than before.
Victoria S.
purchased on 25/01/2023
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3/5
★★★☆☆
Great product...!! I love it!
Nadine R.
purchased on 18/01/2023
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3/5
★★★☆☆
I love it, I've been a customer for several years now, but I'm disappointed with the new packaging. The cap doesn't hold and the pressure doesn't work very well, so it's hard to get the cream out properly.
Noémie P.
purchased on 20/01/2023
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