/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
All the products have not been delivered and now it's an obstacle course to get them back!
Noura G.
purchased on 27/11/2023
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1
/5
★☆☆☆☆
Order error
Véronique C.
purchased on 28/11/2023
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1
/5
★☆☆☆☆
Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.
Laetitia D.
purchased on 23/11/2023
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1
/5
★☆☆☆☆
Not received my coli
July V.
purchased on 25/11/2023
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1
/5
★☆☆☆☆
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
Maéva M.
purchased on 28/11/2023
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1
/5
★☆☆☆☆
I put my home address but had to transport to another address to pick up my parcel.
Linda L.
purchased on 27/11/2023
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1
/5
★☆☆☆☆
I haven't received my order since October!
Stéphanie L.
purchased on 26/11/2023
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1
/5
★☆☆☆☆
The cream is not great... It leaves my skin very dry
Marie-charlotte C.
purchased on 25/11/2023
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1
/5
★☆☆☆☆
Top
Garnier B.
purchased on 25/11/2023
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1
/5
★☆☆☆☆
I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.
Aressy M.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
Céline B.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
Caroline R.
purchased on 21/11/2023
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1
/5
★☆☆☆☆
8/100 as rating on yuka apparently very bad for skin
Clémence D.
purchased on 18/11/2023
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1
/5
★☆☆☆☆
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
Charlène C.
purchased on 20/11/2023
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1
/5
★☆☆☆☆
Does not deliver the right products. After-sales service is on the same level, unqualified.
Sarah A.
purchased on 17/11/2023
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1
/5
★☆☆☆☆
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
Marie D.
purchased on 12/11/2023
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1
/5
★☆☆☆☆
Unfortunately, I left my old address and supposedly the parcel was delivered!
Laure G.
purchased on 15/11/2023
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1
/5
★☆☆☆☆
Soap that gave me big pimples and made me itch, I don't recommend it.
Cassandra C.
purchased on 14/11/2023
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1
/5
★☆☆☆☆
Order still not received ....
Myriam P.
purchased on 11/11/2023
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1
/5
★☆☆☆☆
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
Rania E.
purchased on 12/11/2023
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1
/5
★☆☆☆☆
🫥🤢🐅
Géraldine S.
purchased on 08/11/2023
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1
/5
★☆☆☆☆
Lots of pimples after using the product
Berfin G.
purchased on 07/11/2023
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1
/5
★☆☆☆☆
I received the wrong product
Achraf S.
purchased on 05/11/2023
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1
/5
★☆☆☆☆
It has more button I am very disappointed
Angie M.
purchased on 06/11/2023
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1
/5
★☆☆☆☆
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
Sonya B.
purchased on 03/11/2023
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1
/5
★☆☆☆☆
Order taken 2 times 2 weeks ago still no refund no news ....
Céline F.
purchased on 06/11/2023
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1
/5
★☆☆☆☆
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
Melissa B.
purchased on 03/11/2023
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1
/5
★☆☆☆☆
Package not received. I am still waiting.
Anouchka C.
purchased on 31/10/2023
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1
/5
★☆☆☆☆
On opening the parcel the soap was broken.
Nathalie M.
purchased on 01/11/2023
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1
/5
★☆☆☆☆
My parcel has been stolen and I'm still waiting for it to be returned.
Ines O.
purchased on 01/11/2023
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