/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Nothing received!
Elodie Z.
purchased on 19/07/2023
Translated review
1/5
★☆☆☆☆
Hello, as described in a previous email, I received the scrub opened with oil all over my cooos. I was able to save the 2 goat's milk soaps but not their packaging. I'm waiting for a return to get another one.
Emeline M.
purchased on 17/07/2023
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1/5
★☆☆☆☆
I love pin-up products
Sarra B.
purchased on 14/07/2023
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1/5
★☆☆☆☆
I'm very satisfied with your products, but very dissatisfied with your after-sales service, as I received my last order with the missing soap and immediately reported it, but to this day I've had no news of my complaint. That's why I have only one star
Audrey V.
purchased on 14/07/2023
Translated review
1/5
★☆☆☆☆
It gives me red marks at the bottom of my face and a dry effect despite the cream, which also burns my face.
Chadaine B.
purchased on 14/07/2023
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1/5
★☆☆☆☆
Order received halfway
Anissa B.
purchased on 13/07/2023
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1/5
★☆☆☆☆
Products more expensive than elsewhere, even though we're on the official website.
Cindy C.
purchased on 15/07/2023
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1/5
★☆☆☆☆
I received an unsealed product that was opened and therefore unhygienic. I was refused a refund
Rym G.
purchased on 14/07/2023
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1/5
★☆☆☆☆
The texture of the soap I've been ordering for a long time has changed and no longer works as a mask.
Laure M.
purchased on 13/07/2023
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1/5
★☆☆☆☆
I still haven't received my parcel.
Pauline G.
purchased on 12/07/2023
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1/5
★☆☆☆☆
I'm missing 2 free soaps as specified at the time of purchase.
Aurore B.
purchased on 09/07/2023
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1/5
★☆☆☆☆
Package not received....😡
Ingrid J.
purchased on 08/07/2023
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1/5
★☆☆☆☆
My order arrived and was reshipped without me having had time to pick it up.
Malika B.
purchased on 09/07/2023
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1/5
★☆☆☆☆
I got a promo code from an influencer for -40% plus a free soap but I didn't get the soap so I'm disappointed, which is a shame because I love your products.
Julie L.
purchased on 09/07/2023
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1/5
★☆☆☆☆
Received 1 soap out of 2 .very disappointed
Sylvie M.
purchased on 09/07/2023
Translated review
1/5
★☆☆☆☆
The soap is in a cardboard box when you look at the ads of the influencers they have a solid box packaging has changed
Karima H.
purchased on 09/07/2023
Translated review
1/5
★☆☆☆☆
The brush was missing from my last order. I sent an e-mail to point this out. No reply since.
Sandrine R.
purchased on 09/07/2023
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1/5
★☆☆☆☆
Thank you
Mama K.
purchased on 06/07/2023
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1/5
★☆☆☆☆
I did not receive the brush that was supposed to come with the 2 face mask soaps.
Daloba T.
purchased on 06/07/2023
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1/5
★☆☆☆☆
Null
Cecile C.
purchased on 04/07/2023
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1/5
★☆☆☆☆
I did not receive my order in full, I sent several emails but still no return a week later! Really very disappointed!
Marielle F.
purchased on 06/07/2023
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1/5
★☆☆☆☆
Defective product and they refuse to refund my money.
Amira A.
purchased on 04/07/2023
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1/5
★☆☆☆☆
I still haven't received my parcel
Maroua D.
purchased on 29/06/2023
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1/5
★☆☆☆☆
NO PARCEL TRACKING, RELAY POINT NOT RESPECTED AND I STILL HAVEN'T ORDERED
Sandrine R.
purchased on 29/06/2023
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1/5
★☆☆☆☆
I never received my package. And no return from you
Marina M.
purchased on 29/06/2023
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1/5
★☆☆☆☆
I haven't received anything yet.
Emilia S.
purchased on 03/07/2023
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1/5
★☆☆☆☆
I ordered a set with two soaps + 1 brush. I received only one soap and the brush, I immediately reported the problem, I was asked to send a photo of the products and packaging, I never heard from them again.
Gaelle D.
purchased on 02/07/2023
Translated review
1/5
★☆☆☆☆
👋 I just found the same soaps in a store, and they are bcq cheaper how is that possible???
Laetitia M.
purchased on 29/06/2023
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1/5
★☆☆☆☆
Having been unable to collect my parcel within a week, it has already been returned to sender. I sincerely hope to be compensated, in which case I will not buy from this site again, with which I am usually satisfied.
Charlotte P.
purchased on 28/06/2023
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1/5
★☆☆☆☆
My parcel was returned after 7 days, and I didn't get an alert before 24 hours, and I didn't like the fact that your after-sales service told me to pay the return costs again. And normally, parcels are returned after 14 days, so that's it! Have a nice day!
Nada A.
purchased on 27/06/2023
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