/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
No one breaks the skin
Manon L.
purchased on 31/10/2023
Translated review
1
/5
★☆☆☆☆
I never received my order
Emilie B.
purchased on 01/11/2023
Translated review
1
/5
★☆☆☆☆
One product is missing from the package, the.cream!
Elodie C.
purchased on 28/10/2023
Translated review
1
/5
★☆☆☆☆
The old peeling pack has an unpleasant smell....Is this normal?
Fabienne C.
purchased on 29/10/2023
Translated review
1
/5
★☆☆☆☆
The cream is much more liquid and less nourishing than before. Disappointed
Asmao K.
purchased on 28/10/2023
Translated review
1
/5
★☆☆☆☆
My parcel was incomplete.
Françoise S.
purchased on 30/10/2023
Translated review
1
/5
★☆☆☆☆
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
Atika S.
purchased on 25/10/2023
Translated review
1
/5
★☆☆☆☆
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
Vanessa M.
purchased on 24/10/2023
Translated review
1
/5
★☆☆☆☆
Incorrect order, wrong product
Justine V.
purchased on 23/10/2023
Translated review
1
/5
★☆☆☆☆
My parcel is incomplete and they won't return my precious complexion soap.
Camille B.
purchased on 20/10/2023
Translated review
1
/5
★☆☆☆☆
So far, after 1 week of use, no change for me.
Laetitia D.
purchased on 19/10/2023
Translated review
1
/5
★☆☆☆☆
I'm still waiting for my order!
Emma B.
purchased on 17/10/2023
Translated review
1
/5
★☆☆☆☆
The jar was full of dried cream on the outside, as if the jar had already been opened.
Aurélie M.
purchased on 15/10/2023
Translated review
1
/5
★☆☆☆☆
I never received my product ...still waiting for customer service
Alice G.
purchased on 12/10/2023
Translated review
1
/5
★☆☆☆☆
An item is missing from my order and customer service is not responding.
Alexia D.
purchased on 09/10/2023
Translated review
1
/5
★☆☆☆☆
Missing a product
Virginie T.
purchased on 11/10/2023
Translated review
1
/5
★☆☆☆☆
I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.
Clara L.
purchased on 07/10/2023
Translated review
1
/5
★☆☆☆☆
For my part, it didn't work and I got even more pimples.
Elina L.
purchased on 10/10/2023
Translated review
1
/5
★☆☆☆☆
Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.
Dounia C.
purchased on 03/10/2023
Translated review
1
/5
★☆☆☆☆
I haven't received my order
Dayana S.
purchased on 06/10/2023
Translated review
1
/5
★☆☆☆☆
To date, I still haven't received my order. I'm told it's a problem with the post office and that a claim has been opened (processing time between 15 days and 3 weeks). In the meantime, no solution has been found and I still don't have my products!
Justine E.
purchased on 09/10/2023
Translated review
1
/5
★☆☆☆☆
I never received it I requested a return of my parcel or a refund
Linda A.
purchased on 04/10/2023
Translated review
1
/5
★☆☆☆☆
I haven't seen the promised results...
Mariam D.
purchased on 03/10/2023
Translated review
1
/5
★☆☆☆☆
.
Salima A.
purchased on 04/10/2023
Translated review
1
/5
★☆☆☆☆
Half of my products are missing, I am waiting for a return
Khedidja M.
purchased on 03/10/2023
Translated review
1
/5
★☆☆☆☆
I've been ordering the oil-free cream and soap for several years now, and it's been 2x since the push button on the oil-free cream didn't work, so I'm forced to use the old one.
Elisa C.
purchased on 02/10/2023
Translated review
1
/5
★☆☆☆☆
My order was missing a product. Impossible to get a refund or to receive the product. Very disappointed.
Marion D.
purchased on 04/10/2023
Translated review
1
/5
★☆☆☆☆
Even more buttons than before
Cynthia H.
purchased on 05/10/2023
Translated review
1
/5
★☆☆☆☆
I did not open all the boxes of my order when I received it but yesterday I wanted to make a mask and once the box opened the inside of the box wet u'e once the skin opened the plastic inside was already opened so the water was out of the box that's why it was wet really disappointed for the.mask
Ilham S.
purchased on 02/10/2023
Translated review
1
/5
★☆☆☆☆
Super product for the essential box but when I make contact because I am missing a product purchased next to the box I am sent back to colissimo because the weight of the package left with them and normal but the package was unopened when I received it and colissimo tells me to check with my order site. No refund or return for the missing product.
Cindy M.
purchased on 03/10/2023
Translated review