/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
It brings out more of my imperfections
Elodie L.
purchased on 07/01/2023
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3/5
★★★☆☆
Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.
Marie A.
purchased on 07/01/2023
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3/5
★★★☆☆
Top
Françoise D.
purchased on 09/01/2023
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3/5
★★★☆☆
I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉
Anissa D.
purchased on 07/01/2023
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3/5
★★★☆☆
The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.
Ludivine P.
purchased on 08/01/2023
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2/5
★★☆☆☆
Order not delivered to the right address very disappointed.
Beatrice M.
purchased on 30/12/2022
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2/5
★★☆☆☆
I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.
Céline G.
purchased on 01/01/2023
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2/5
★★☆☆☆
The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.
Angélica P.
purchased on 03/01/2023
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2/5
★★☆☆☆
The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up
Christelle R.
purchased on 04/01/2023
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2/5
★★☆☆☆
Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...
Céline J.
purchased on 13/12/2022
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3/5
★★★☆☆
The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part
Laetitia D.
purchased on 02/01/2023
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3/5
★★★☆☆
I got 2x the same product so I didn't get the cleansing milk 😑
Necla P.
purchased on 02/01/2023
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3/5
★★★☆☆
Super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so
Helene F.
purchased on 30/12/2022
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3/5
★★★☆☆
I discover the products at the moment
Erick G.
purchased on 29/12/2022
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2/5
★★☆☆☆
It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive
Vania R.
purchased on 29/12/2022
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3/5
★★★☆☆
I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.
Habiba D.
purchased on 26/12/2022
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3/5
★★★☆☆
Happy with the products but in my last order, I did not receive the right product.
Frédérique V.
purchased on 26/12/2022
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2/5
★★☆☆☆
I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...
Laetitia G.
purchased on 23/12/2022
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2/5
★★☆☆☆
The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.
Christelle P.
purchased on 23/12/2022
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3/5
★★★☆☆
I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,
Pauline A.
purchased on 25/12/2022
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2/5
★★☆☆☆
The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.
Pauline L.
purchased on 22/12/2022
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3/5
★★★☆☆
This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".
Marion F.
purchased on 18/12/2022
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3/5
★★★☆☆
For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air
Laura G.
purchased on 20/12/2022
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2/5
★★☆☆☆
I did not receive the correct order.
Fatima A.
purchased on 17/12/2022
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3/5
★★★☆☆
Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.
Aurore E.
purchased on 18/12/2022
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2/5
★★☆☆☆
Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed
Aude M.
purchased on 18/12/2022
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3/5
★★★☆☆
Good box, but there was no box
Didier K.
purchased on 17/12/2022
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3/5
★★★☆☆
The product is good but it arrived damaged the soap was open!
Aline D.
purchased on 15/12/2022
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3/5
★★★☆☆
There was an error in the order...
David D.
purchased on 15/12/2022
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3/5
★★★☆☆
I like the products in terms of smell and packaging. Unfortunately my skin seems too sensitive and the products dry my skin out a lot.
Lison E.
purchased on 15/12/2022
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