/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.
Annelaure I.
purchased on 02/06/2023
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1/5
★☆☆☆☆
Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻
Naomi S.
purchased on 31/05/2023
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1/5
★☆☆☆☆
I have not received my parcel
Louise Sabrina F.
purchased on 01/06/2023
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1/5
★☆☆☆☆
I never received my order.
Laeticia C.
purchased on 01/06/2023
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1/5
★☆☆☆☆
Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.
Yasmina B.
purchased on 30/05/2023
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1/5
★☆☆☆☆
Quality products but products delivered 20 km from destination....
Camille P.
purchased on 27/05/2023
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1/5
★☆☆☆☆
I did not receive my order. Poor delivery service
Adel M.
purchased on 28/05/2023
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1/5
★☆☆☆☆
I ordered a body cream and instead received a scrub that doesn't suit me at all...
Iwona D.
purchased on 30/05/2023
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1/5
★☆☆☆☆
The order is missing a soap
Valerie S.
purchased on 27/05/2023
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1/5
★☆☆☆☆
Missing half of my order
Loubna B.
purchased on 23/05/2023
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1/5
★☆☆☆☆
More than 15 days since I placed my order and I still haven't received anything.
Melissa F.
purchased on 13/05/2023
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1/5
★☆☆☆☆
They forgot a product and the mask I ordered was already open and half full of water.
Florence O.
purchased on 24/05/2023
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1/5
★☆☆☆☆
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
Laetitia I.
purchased on 23/05/2023
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1/5
★☆☆☆☆
I never received my order Disappointed
Soukaina B.
purchased on 19/05/2023
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1/5
★☆☆☆☆
My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.
Mélissa D.
purchased on 15/05/2023
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1/5
★☆☆☆☆
Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.
Ikram B.
purchased on 12/05/2023
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1/5
★☆☆☆☆
I received the wrong product
Sara Z.
purchased on 18/05/2023
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1/5
★☆☆☆☆
Flattened carton, broken box
Thomas P.
purchased on 18/05/2023
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1/5
★☆☆☆☆
Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.
Tatiana R.
purchased on 19/05/2023
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1/5
★☆☆☆☆
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
Demet P.
purchased on 04/05/2023
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1/5
★☆☆☆☆
Very delayed
Imen B.
purchased on 15/05/2023
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1/5
★☆☆☆☆
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
Céline B.
purchased on 13/05/2023
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1/5
★☆☆☆☆
Disappointed, my daughter had a reaction to the products ordered!
Laure S.
purchased on 14/04/2023
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1/5
★☆☆☆☆
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
Audrey B.
purchased on 10/05/2023
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1/5
★☆☆☆☆
My skin is totally inflamed.
Amelie M.
purchased on 08/05/2023
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1/5
★☆☆☆☆
I am missing a product in the order ....
Laura D.
purchased on 10/05/2023
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1/5
★☆☆☆☆
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
Cecile I.
purchased on 05/05/2023
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1/5
★☆☆☆☆
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
Nadya S.
purchased on 07/05/2023
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1/5
★☆☆☆☆
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
Ilyes D.
purchased on 06/05/2023
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1/5
★☆☆☆☆
I did not receive my entire order. I am disappointed
Hiba M.
purchased on 07/05/2023
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