9.3/10
★★★★★
based on 76621 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Only 1 product received in my parcel instead of 2! I'm awaiting the return of the service.
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Sonia D.
purchased on 06/06/2023
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1 /5
★☆☆☆☆
If I could have put zero stars... on the packaging we see the name of a company in France. Then "Netherlands", but in the end it says "made in IL" = made in Israel. It's deceitful not to put myself forward.
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Faiza S.
purchased on 05/06/2023
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1 /5
★☆☆☆☆
I'm missing 2 products
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Caroline D.
purchased on 05/06/2023
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1 /5
★☆☆☆☆
Many pimples have appeared and my skin texture is worse than before using these products.
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Menel M.
purchased on 03/06/2023
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1 /5
★☆☆☆☆
I didn't receive my parcel and I paid a lot.
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Menen T.
purchased on 03/06/2023
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1 /5
★☆☆☆☆
Very disappointed I was missing a product, I reported it, they never answered me.
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Stephanie L.
purchased on 02/06/2023
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1 /5
★☆☆☆☆
It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.
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Annelaure I.
purchased on 02/06/2023
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1 /5
★☆☆☆☆
Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻
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Naomi S.
purchased on 31/05/2023
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1 /5
★☆☆☆☆
I have not received my parcel
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Louise Sabrina F.
purchased on 01/06/2023
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1 /5
★☆☆☆☆
I never received my order.
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Laeticia C.
purchased on 01/06/2023
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1 /5
★☆☆☆☆
Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.
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Yasmina B.
purchased on 30/05/2023
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1 /5
★☆☆☆☆
Quality products but products delivered 20 km from destination....
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Camille P.
purchased on 27/05/2023
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1 /5
★☆☆☆☆
I did not receive my order. Poor delivery service
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Adel M.
purchased on 28/05/2023
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1 /5
★☆☆☆☆
I ordered a body cream and instead received a scrub that doesn't suit me at all...
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Iwona D.
purchased on 30/05/2023
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1 /5
★☆☆☆☆
The order is missing a soap
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Valerie S.
purchased on 27/05/2023
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1 /5
★☆☆☆☆
Missing half of my order
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Loubna B.
purchased on 23/05/2023
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1 /5
★☆☆☆☆
More than 15 days since I placed my order and I still haven't received anything.
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Melissa F.
purchased on 13/05/2023
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1 /5
★☆☆☆☆
They forgot a product and the mask I ordered was already open and half full of water.
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Florence O.
purchased on 24/05/2023
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1 /5
★☆☆☆☆
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
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Laetitia I.
purchased on 23/05/2023
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1 /5
★☆☆☆☆
I never received my order Disappointed
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Soukaina B.
purchased on 19/05/2023
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1 /5
★☆☆☆☆
My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.
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Mélissa D.
purchased on 15/05/2023
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1 /5
★☆☆☆☆
Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.
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Ikram B.
purchased on 12/05/2023
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1 /5
★☆☆☆☆
I received the wrong product
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Sara Z.
purchased on 18/05/2023
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1 /5
★☆☆☆☆
Flattened carton, broken box
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Thomas P.
purchased on 18/05/2023
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1 /5
★☆☆☆☆
Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.
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Tatiana R.
purchased on 19/05/2023
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1 /5
★☆☆☆☆
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
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Demet P.
purchased on 04/05/2023
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1 /5
★☆☆☆☆
Very delayed
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Imen B.
purchased on 15/05/2023
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1 /5
★☆☆☆☆
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
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Céline B.
purchased on 13/05/2023
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1 /5
★☆☆☆☆
Disappointed, my daughter had a reaction to the products ordered!
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Laure S.
purchased on 14/04/2023
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1 /5
★☆☆☆☆
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
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Audrey B.
purchased on 10/05/2023
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