9.3/10
★★★★★
based on 74326 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
Severine R.
Severine R.
purchased on 25/01/2023 
Translated review
1/5
★☆☆☆☆
I did not receive my package
Romayssa M.
Romayssa M.
purchased on 24/01/2023 
Translated review
1/5
★☆☆☆☆
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
Charlene L.
Charlene L.
purchased on 23/01/2023 
Translated review
1/5
★☆☆☆☆
I have twice as many pimples and my skin is dry
Barbara L.
Barbara L.
purchased on 23/01/2023 
Translated review
1/5
★☆☆☆☆
Very pleasant performing product
Margo C.
Margo C.
purchased on 20/01/2023 
Translated review
1/5
★☆☆☆☆
Excellent product...
Lucienne M.
Lucienne M.
purchased on 21/01/2023 
Translated review
1/5
★☆☆☆☆
I received the cream without oil breeze
Virginie M.
Virginie M.
purchased on 20/01/2023 
Translated review
1/5
★☆☆☆☆
The brush is broken
Houda M.
Houda M.
purchased on 21/01/2023 
Translated review
1/5
★☆☆☆☆
I love it so much I'm reordering it
Wirtz G.
Wirtz G.
purchased on 20/01/2023 
Translated review
1/5
★☆☆☆☆
I have been charged twice. And I still have no news about my refund...
Eva M.
Eva M.
purchased on 18/01/2023 
Translated review
1/5
★☆☆☆☆
The products are not suitable for all skin types because I get red patches and itchy skin
Ophrasia C.
Ophrasia C.
purchased on 13/01/2023 
Translated review
1/5
★☆☆☆☆
I did not receive the pouch offered with my order
Wendy J.
Wendy J.
purchased on 13/01/2023 
Translated review
1/5
★☆☆☆☆
Not received the right product
Marine B.
Marine B.
purchased on 15/01/2023 
Translated review
1/5
★☆☆☆☆
2nd time I made the order. Fast delivery. The goat milk soap product works great. I recommend . Merciii pin up secret😊
Laini O.
Laini O.
purchased on 13/01/2023 
Translated review
1/5
★☆☆☆☆
I did not receive the correct products ordered (1 out of 2 was good).
Lobna A.
Lobna A.
purchased on 14/01/2023 
Translated review
1/5
★☆☆☆☆
After a few days of use, my skin is extremely dry
Aurélia A.
Aurélia A.
purchased on 14/01/2023 
Translated review
1/5
★☆☆☆☆
We already know the soap very well but not yet the cream. Have not tried it yet
Christelle U.
Christelle U.
purchased on 15/01/2023 
Translated review
1/5
★☆☆☆☆
I did not receive my order unfortunately .... But I know that it remains good quality products despite all because I have already ordered from you ....
Elisa B.
Elisa B.
purchased on 14/01/2023 
Translated review
1/5
★☆☆☆☆
Not received
Laura T.
Laura T.
purchased on 14/01/2023 
Translated review
1/5
★☆☆☆☆
Not so good quality, no exfoliating side and tiny cotton
Emilie A.
Emilie A.
purchased on 13/01/2023 
Translated review
1/5
★☆☆☆☆
After 4 days, this soap had dried out my entire face!
Jessica S.
Jessica S.
purchased on 14/01/2023 
Translated review
1/5
★☆☆☆☆
I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed
Samia D.
Samia D.
purchased on 13/01/2023 
Translated review
1/5
★☆☆☆☆
Big reaction when I apply it as a mask (red patch and itching)
Alexandra D.
Alexandra D.
purchased on 13/01/2023 
Translated review
1/5
★☆☆☆☆
Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase
Candice B.
Candice B.
purchased on 12/01/2023 
Translated review
1/5
★☆☆☆☆
Package not received
Natali B.
Natali B.
purchased on 07/01/2023 
Translated review
1/5
★☆☆☆☆
The oil-free cream burns my skin. Disappointed with this purchase...
Delphine B.
Delphine B.
purchased on 11/01/2023 
Translated review
1/5
★☆☆☆☆
I ordered body creams. The first time, they were in a box. Now, they were thrown in the package like that, in bulk. I didn't really understand. However, I ordered several times from you. Not too happy about this one!!! ....
Sylvie C.
Sylvie C.
purchased on 11/01/2023 
Translated review
1/5
★☆☆☆☆
I still haven't received my order
May-romane F.
May-romane F.
purchased on 10/01/2023 
Translated review
1/5
★☆☆☆☆
Package with missing element and despite the explanations I did not get my way, all this for a soap box! Really a pity
Magali H.
Magali H.
purchased on 10/01/2023 
Translated review
1/5
★☆☆☆☆
I received my order and I am very disappointed because in 2 out of 3 products I received there are endocrine disruptors, parabens and. Rated 4 by yuka! I will never put this on my skin, moreover it's been more than a week that I'm waiting for the return of your soap
Sophie P.
Sophie P.
purchased on 08/01/2023 
Translated review