9.3/10
★★★★★
based on 76621 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
My skin is totally inflamed.
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Amelie M.
purchased on 08/05/2023
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1 /5
★☆☆☆☆
I am missing a product in the order ....
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Laura D.
purchased on 10/05/2023
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1 /5
★☆☆☆☆
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
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Cecile I.
purchased on 05/05/2023
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1 /5
★☆☆☆☆
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
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Nadya S.
purchased on 07/05/2023
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1 /5
★☆☆☆☆
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
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Ilyes D.
purchased on 06/05/2023
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1 /5
★☆☆☆☆
I did not receive my entire order. I am disappointed
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Hiba M.
purchased on 07/05/2023
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1 /5
★☆☆☆☆
Still haven't received my package since May 5th! Refund!
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Dantung L.
purchased on 05/05/2023
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1 /5
★☆☆☆☆
I ordered 3 items when I got 2!!!
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Nabila B.
purchased on 07/05/2023
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1 /5
★☆☆☆☆
As received incomplete
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Ericka G.
purchased on 28/04/2023
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1 /5
★☆☆☆☆
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
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Audrey M.
purchased on 02/05/2023
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1 /5
★☆☆☆☆
No package too long delay
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Nathalie B.
purchased on 30/04/2023
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1 /5
★☆☆☆☆
I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order
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Arij F.
purchased on 03/05/2023
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1 /5
★☆☆☆☆
Very good product, I recommended it to my friends
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Fabienne M.
purchased on 03/05/2023
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1 /5
★☆☆☆☆
I unfortunately did not receive my entire order despite complaints 😢
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Fatima I.
purchased on 22/04/2023
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1 /5
★☆☆☆☆
The product is too expensive and no change on my skin
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Katia K.
purchased on 26/04/2023
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1 /5
★☆☆☆☆
One product is missing
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Karima H.
purchased on 27/04/2023
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1 /5
★☆☆☆☆
I still have not received my order made since 14/04 we are the 10/05
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Megguy A.
purchased on 13/04/2023
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1 /5
★☆☆☆☆
I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!
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Samia N.
purchased on 27/04/2023
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1 /5
★☆☆☆☆
I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest
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Sabine C.
purchased on 26/04/2023
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1 /5
★☆☆☆☆
I was missing an item and I'm still waiting for a return from customer service
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Gwladys L.
purchased on 26/04/2023
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1 /5
★☆☆☆☆
I still haven't received it. The delivery point has been changed without my consent.
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Aude N.
purchased on 23/04/2023
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1 /5
★☆☆☆☆
The precious cream burns my skin and has a chemical smell.
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Sabrina G.
purchased on 22/04/2023
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1 /5
★☆☆☆☆
My order arrived with a damaged product I contacted the service but no response
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Claudia F.
purchased on 20/04/2023
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1 /5
★☆☆☆☆
I did not receive the package ????
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Ines K.
purchased on 19/04/2023
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1 /5
★☆☆☆☆
Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear
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Sophie M.
purchased on 18/04/2023
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1 /5
★☆☆☆☆
Very disappointed. After 5 days of use, the skin was very dry, up to the peeling and filled with red patches...
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Deborah C.
purchased on 18/04/2023
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1 /5
★☆☆☆☆
My order took too long to be shipped really
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Corinne M.
purchased on 19/04/2023
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1 /5
★☆☆☆☆
I have not received my package. The carrier did not deliver the package and I still don't know if I will receive it or be reimbursed.
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Sarah D.
purchased on 17/04/2023
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1 /5
★☆☆☆☆
Fast but very complicated to resend the package when not satisfied
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Emma G.
purchased on 15/04/2023
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1 /5
★☆☆☆☆
Order sent since April 17 and no trace of my package (we are April 29). Mail sent to the SAV and no answer ...
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Aurelie V.
purchased on 15/04/2023
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