9.3/10
★★★★★
based on 74326 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I order a set mist / soaps / cream without oil + a soap I am sent the set and instead of soap I am sent the box of soap When you contact the SAV you are asked to send a photo of the box of the package that keeps the boxes seriously pfffff 26 euro in the ass ....
Kaniza D.
Kaniza D.
purchased on 08/01/2023 
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1/5
★☆☆☆☆
A missing product
Aurélie M.
Aurélie M.
purchased on 07/01/2023 
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1/5
★☆☆☆☆
Nothing worked on me
Carine A.
Carine A.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
No products too aggressive for the skin all dry face despite the cream without oil
Sabrina M.
Sabrina M.
purchased on 08/01/2023 
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1/5
★☆☆☆☆
Horrible! My face has traces of eczema... Skin completely dried out! I don't recommend at all!!!
Emelyne L.
Emelyne L.
purchased on 10/01/2023 
Translated review
1/5
★☆☆☆☆
Very disappointed half of my order forget it was sent back to me 1 week later. Otherwise the products and the new packaging are too top.
Fatima M.
Fatima M.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
I got pimples from the soap
Chaïmae H.
Chaïmae H.
purchased on 08/01/2023 
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1/5
★☆☆☆☆
Delivery time too long and product not in accordance with the sales description. Misleading advertising
Carline S.
Carline S.
purchased on 08/01/2023 
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1/5
★☆☆☆☆
To this day I still have not received my package which is lost.
Eloise M.
Eloise M.
purchased on 07/01/2023 
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1/5
★☆☆☆☆
No change for me I order it often and still as many buttons and cysts
Lyndia D.
Lyndia D.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
My parcel was delivered to a post office that is not in my village, and to this day I have not managed to pick it up with the possible hours... knowing that there is an office in my village. Being a mother of 2 small children, I can't find a moment.
Vanessa D.
Vanessa D.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
I did not receive my order and never got a refund
Khera C.
Khera C.
purchased on 07/01/2023 
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1/5
★☆☆☆☆
I bought the face scrub and there are practically no grains inside. I am not ready to order again without a commercial gesture from you.
Damien D.
Damien D.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
My package was stolen and I'm still waiting for it
Sophie N.
Sophie N.
purchased on 08/01/2023 
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1/5
★☆☆☆☆
I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.
Elodie A.
Elodie A.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
I am missing items in my package.
Cindy L.
Cindy L.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
I did not receive my entire order, disappointed.
Charlotte H.
Charlotte H.
purchased on 05/01/2023 
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1/5
★☆☆☆☆
I'm waiting for a return of my emails with my allergy
Sheryl C.
Sheryl C.
purchased on 03/01/2023 
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1/5
★☆☆☆☆
I had my order delivered to a post office, twice for nothing because the package was not there!
Angélique C.
Angélique C.
purchased on 31/12/2022 
Translated review
1/5
★☆☆☆☆
The products burned in contact with my skin and smell and chemical.
Cindy C.
Cindy C.
purchased on 02/01/2023 
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1/5
★☆☆☆☆
This is not what I ordered
Virginie J.
Virginie J.
purchased on 30/12/2022 
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1/5
★☆☆☆☆
The delivery was not at home although I had requested it
Carole C.
Carole C.
purchased on 31/12/2022 
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1/5
★☆☆☆☆
Disappointed I ordered two soaps one whole and the other cut in half.
Isabelle C.
Isabelle C.
purchased on 30/12/2022 
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1/5
★☆☆☆☆
My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed
Salma B.
Salma B.
purchased on 01/01/2023 
Translated review
1/5
★☆☆☆☆
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
Rachel F.
Rachel F.
purchased on 31/12/2022 
Translated review
1/5
★☆☆☆☆
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
Amélie D.
Amélie D.
purchased on 31/12/2022 
Translated review
1/5
★☆☆☆☆
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
Marine T.
Marine T.
purchased on 20/12/2022 
Translated review
1/5
★☆☆☆☆
I have not received my order since December 27. No refund for the moment. Waiting.
Elodie M.
Elodie M.
purchased on 27/12/2022 
Translated review
1/5
★☆☆☆☆
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
Hadjira H.
Hadjira H.
purchased on 28/12/2022 
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1/5
★☆☆☆☆
Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.
Rayane B.
Rayane B.
purchased on 27/12/2022 
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