/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Package sent back 3 times for preparation error!
Lea T.
purchased on 12/03/2023
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1
/5
★☆☆☆☆
I have ordered and received my order, but I have not received anything.
Bérangère O.
purchased on 13/03/2023
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1
/5
★☆☆☆☆
My skin can't stand
Celya K.
purchased on 10/03/2023
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1
/5
★☆☆☆☆
An item I ordered was open
Laura C.
purchased on 13/03/2023
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1
/5
★☆☆☆☆
The packaging was deteriorated
Clarisse R.
purchased on 12/03/2023
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1
/5
★☆☆☆☆
After several weeks of use I am really disappointed, especially the soap that scours the skin, not at all suitable for sensitive skin!
Lucie D.
purchased on 09/02/2023
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1
/5
★☆☆☆☆
I love the soap and I love the oil-free cream. The products are a bit expensive, so I can't buy the whole range, but I find the plastic box on sale a bit exaggerated for the price of the soap, so a cloth bag would be better and more eco-friendly!
Khémissa B.
purchased on 09/03/2023
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1
/5
★☆☆☆☆
My packages are never delivered to my house, I pay for the shipping and I have to go far away to get it
Nadya I.
purchased on 09/03/2023
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1
/5
★☆☆☆☆
I never received my order
Fayssal A.
purchased on 23/01/2023
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1
/5
★☆☆☆☆
Packages not received
Pimentel Sanchez M.
purchased on 06/03/2023
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1
/5
★☆☆☆☆
I have not received my package and I am still waiting for your answer
Ferial A.
purchased on 05/03/2023
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1
/5
★☆☆☆☆
I did not receive the totality of my order, me who used to order it is a pity
Khardiata T.
purchased on 26/02/2023
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1
/5
★☆☆☆☆
I have a lot of pimples that appeared when I normally don't have any... Disappointed
Manon K.
purchased on 25/02/2023
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1
/5
★☆☆☆☆
I never received my full refund. I am still waiting.
Sabrina B.
purchased on 24/02/2023
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1
/5
★☆☆☆☆
2 missing items No solution very disappointed
Esylda L.
purchased on 27/02/2023
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1
/5
★☆☆☆☆
I will not order anymore
Pauline M.
purchased on 25/02/2023
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1
/5
★☆☆☆☆
Not disappointed, missing product, it is necessary that order so that it returns my product to me, for that it proposed to me a handing-over of 40% on this product...
Olfa K.
purchased on 26/02/2023
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1
/5
★☆☆☆☆
.
Manuela E.
purchased on 24/02/2023
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1
/5
★☆☆☆☆
Never received the order, well part of it, I was missing a soap, I called customer service, they can't do anything about it
Sophie T.
purchased on 22/02/2023
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1
/5
★☆☆☆☆
Soap that has no effect on my skin czts pity I wanted to try I find that it makes me bring out all my buttons unfortunately
Wassila B.
purchased on 22/02/2023
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1
/5
★☆☆☆☆
I paid 20 francs in customs fees in addition to my order... no indication to inform me that there could be customs fees, if I had known I would not have ordered.
Elisa M.
purchased on 21/02/2023
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1
/5
★☆☆☆☆
Not satisfied I will buy from now on in Para. No fees and I get what I buy. Now I'm missing items and the customer service is not reacting
Martine P.
purchased on 20/02/2023
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1
/5
★☆☆☆☆
I am not satisfied at all. Pin-up secret to respect their sales charter but the worry is that the package never arrived. Still investigating with the post office as they are unable to get honest delivery people my package is described as delivered but it was not in the mailbox.
Jonathan S.
purchased on 17/02/2023
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1
/5
★☆☆☆☆
I received one product out of 2. I made a complaint 24 hours after I was asked for a photo of the packaging that I obviously put in the trash the day I opened the package, so in the end no refund, no new product that I obviously paid for.
Fatima M.
purchased on 18/02/2023
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1
/5
★☆☆☆☆
I still haven't received my order!!!
Coralie P.
purchased on 08/02/2023
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1
/5
★☆☆☆☆
I have a lot of buttons that came out the first time I used it
Nabila C.
purchased on 16/02/2023
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1
/5
★☆☆☆☆
The product I ordered was not the right one...... And this is the second time I will not order from you again
Anna Ael P.
purchased on 16/02/2023
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1
/5
★☆☆☆☆
After they made a mistake at the delivery address, I did not receive my package, it was sent back to the expedient
Cindy F.
purchased on 11/02/2023
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1
/5
★☆☆☆☆
I have red patches and small pimples for 3 days that I use it
Cindy A.
purchased on 15/02/2023
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1
/5
★☆☆☆☆
I didn't know it wasn't suitable for dry skin, it stung my face. For those with oily skin it should be fine
Chaïma H.
purchased on 14/02/2023
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