/10
★★★★★
based on 76642 reviews published
★★★★★
based on 76642 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed with the face peel which leaves a grainy veil on the face that is difficult to remove. I do not recommend this product and will never buy it again.
Aline D.
purchased on 28/01/2023
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1
/5
★☆☆☆☆
I still haven't received my package, no news from the customer service I contacted, the lady doesn't apologize for the delivery problem and asks me to wait, no goodbye or thank you.
Samira B.
purchased on 27/01/2023
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1
/5
★☆☆☆☆
Ineffective makeup remover
Dominique S.
purchased on 28/01/2023
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1
/5
★☆☆☆☆
Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive
Ludovic C.
purchased on 25/01/2023
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1
/5
★☆☆☆☆
I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed
Emma M.
purchased on 26/01/2023
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1
/5
★☆☆☆☆
Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later
Stephanie G.
purchased on 25/01/2023
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1
/5
★☆☆☆☆
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
Severine R.
purchased on 25/01/2023
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1
/5
★☆☆☆☆
I did not receive my package
Romayssa M.
purchased on 24/01/2023
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1
/5
★☆☆☆☆
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
Charlene L.
purchased on 23/01/2023
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1
/5
★☆☆☆☆
I have twice as many pimples and my skin is dry
Barbara L.
purchased on 23/01/2023
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1
/5
★☆☆☆☆
Very pleasant performing product
Margo C.
purchased on 20/01/2023
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1
/5
★☆☆☆☆
Excellent product...
Lucienne M.
purchased on 21/01/2023
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1
/5
★☆☆☆☆
I received the cream without oil breeze
Virginie M.
purchased on 20/01/2023
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1
/5
★☆☆☆☆
The brush is broken
Houda M.
purchased on 21/01/2023
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1
/5
★☆☆☆☆
I love it so much I'm reordering it
Wirtz G.
purchased on 20/01/2023
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1
/5
★☆☆☆☆
I have been charged twice. And I still have no news about my refund...
Eva M.
purchased on 18/01/2023
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1
/5
★☆☆☆☆
The products are not suitable for all skin types because I get red patches and itchy skin
Ophrasia C.
purchased on 13/01/2023
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1
/5
★☆☆☆☆
I did not receive the pouch offered with my order
Wendy J.
purchased on 13/01/2023
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1
/5
★☆☆☆☆
Not received the right product
Marine B.
purchased on 15/01/2023
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1
/5
★☆☆☆☆
2nd time I made the order. Fast delivery. The goat milk soap product works great. I recommend . Merciii pin up secret😊
Laini O.
purchased on 13/01/2023
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1
/5
★☆☆☆☆
I did not receive the correct products ordered (1 out of 2 was good).
Lobna A.
purchased on 14/01/2023
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1
/5
★☆☆☆☆
After a few days of use, my skin is extremely dry
Aurélia A.
purchased on 14/01/2023
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1
/5
★☆☆☆☆
We already know the soap very well but not yet the cream. Have not tried it yet
Christelle U.
purchased on 15/01/2023
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1
/5
★☆☆☆☆
I did not receive my order unfortunately .... But I know that it remains good quality products despite all because I have already ordered from you ....
Elisa B.
purchased on 14/01/2023
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1
/5
★☆☆☆☆
Not received
Laura T.
purchased on 14/01/2023
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1
/5
★☆☆☆☆
Not so good quality, no exfoliating side and tiny cotton
Emilie A.
purchased on 13/01/2023
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1
/5
★☆☆☆☆
After 4 days, this soap had dried out my entire face!
Jessica S.
purchased on 14/01/2023
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1
/5
★☆☆☆☆
I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed
Samia D.
purchased on 13/01/2023
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1
/5
★☆☆☆☆
Big reaction when I apply it as a mask (red patch and itching)
Alexandra D.
purchased on 13/01/2023
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1
/5
★☆☆☆☆
Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase
Candice B.
purchased on 12/01/2023
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