9.3/10
★★★★★
based on 74326 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I ordered and paid for 2 products and only received one!
Nathalie V.
Nathalie V.
purchased on 26/11/2022 
Translated review
1/5
★☆☆☆☆
No link to cancel or get a proper refund
Belkacem B.
Belkacem B.
purchased on 25/11/2022 
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1/5
★☆☆☆☆
Very good product
Mohamed C.
Mohamed C.
purchased on 27/11/2022 
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1/5
★☆☆☆☆
My product was broken and was yellow I had to clean everything and remove some of the cream
Lyou M.
Lyou M.
purchased on 25/11/2022 
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1/5
★☆☆☆☆
There are missing articles and still not taken into account!
Estelle D.
Estelle D.
purchased on 24/11/2022 
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1/5
★☆☆☆☆
No packages
Sylvie N.
Sylvie N.
purchased on 23/11/2022 
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1/5
★☆☆☆☆
Received with an empty tube
Barbara A.
Barbara A.
purchased on 22/11/2022 
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1/5
★☆☆☆☆
The products are not adapted to my skin
Sofia D.
Sofia D.
purchased on 23/11/2022 
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1/5
★☆☆☆☆
Cardboard very poorly organized cream half empty inside quite disappointed!!!
Fanny C.
Fanny C.
purchased on 21/11/2022 
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1/5
★☆☆☆☆
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
Stephanie M.
Stephanie M.
purchased on 21/11/2022 
Translated review
1/5
★☆☆☆☆
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
Déborah S.
Déborah S.
purchased on 20/11/2022 
Translated review
1/5
★☆☆☆☆
Package received in a pitiful state!
Aurélie R.
Aurélie R.
purchased on 19/11/2022 
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1/5
★☆☆☆☆
The pump bottle of the oil-free cream does not work since I received it....
Marie D.
Marie D.
purchased on 19/11/2022 
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1/5
★☆☆☆☆
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
Camille J.
Camille J.
purchased on 20/11/2022 
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1/5
★☆☆☆☆
Poor quality product will be a poor quality customer
Juliette L.
Juliette L.
purchased on 20/11/2022 
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1/5
★☆☆☆☆
Very drying product after only 3 days of use according to the instructions, dry patches and pimples, even though I have acne-prone skin.
Alexandra D.
Alexandra D.
purchased on 18/11/2022 
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1/5
★☆☆☆☆
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
Kiara N.
Kiara N.
purchased on 16/11/2022 
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1/5
★☆☆☆☆
I did not receive my package
Danielle D.
Danielle D.
purchased on 11/11/2022 
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1/5
★☆☆☆☆
Package received empty and still no response from customer service!!!
Marina B.
Marina B.
purchased on 08/11/2022 
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1/5
★☆☆☆☆
I did not receive my order
Alexandra H.
Alexandra H.
purchased on 09/11/2022 
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1/5
★☆☆☆☆
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
Aurelie G.
Aurelie G.
purchased on 06/11/2022 
Translated review
1/5
★☆☆☆☆
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
Cornelia B.
Cornelia B.
purchased on 07/11/2022 
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1/5
★☆☆☆☆
I did not receive my order although I had modified the address
Zayneb T.
Zayneb T.
purchased on 04/11/2022 
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1/5
★☆☆☆☆
This is not what I ordered
Aurore T.
Aurore T.
purchased on 02/11/2022 
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1/5
★☆☆☆☆
I have eczema and it doesn't work! So the influencers say it works
Naila K.
Naila K.
purchased on 02/11/2022 
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1/5
★☆☆☆☆
No notice ordered not received, it's not great I ask for a refund
Régine P.
Régine P.
purchased on 01/11/2022 
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1/5
★☆☆☆☆
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
Caroline R.
Caroline R.
purchased on 26/10/2022 
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1/5
★☆☆☆☆
I did not receive my order
Sarah A.
Sarah A.
purchased on 24/10/2022 
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1/5
★☆☆☆☆
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
Maïté H.
Maïté H.
purchased on 02/11/2022 
Translated review
1/5
★☆☆☆☆
Order not received and ask me to contact the carrier
Amarya A.
Amarya A.
purchased on 28/10/2022 
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