/10
★★★★★
based on 74326 published reviews
★★★★★
based on 74326 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
Karen O.
purchased on 28/10/2022
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1/5
★☆☆☆☆
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
Céline L.
purchased on 31/10/2022
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1/5
★☆☆☆☆
I did not receive the correct product ordered
Abboud J.
purchased on 31/10/2022
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1/5
★☆☆☆☆
I got pimples
Vanessa V.
purchased on 29/10/2022
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1/5
★☆☆☆☆
My order is not complete, I need a cream without oil
Laetitia O.
purchased on 28/10/2022
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1/5
★☆☆☆☆
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
Tania P.
purchased on 29/10/2022
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1/5
★☆☆☆☆
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
Audrey M.
purchased on 27/10/2022
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1/5
★☆☆☆☆
Nothing received, parcel was supposed to arrive on 15/10 !!! I am told to wait ...to wait for what exactly, a miracle ???
Laurie N.
purchased on 10/10/2022
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1/5
★☆☆☆☆
I am very disappointed because I thought I would receive my package in 2 weeks and colissimo made me understand that I have it in 60 days! I hope that soon you will have the deliveries with CHRONO POSTE because there it is not possible....in the meantime I had to buy other products for more than 100 euros while waiting to receive yours....
Mondyne A.
purchased on 26/10/2022
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1/5
★☆☆☆☆
Very disappointed with the goat milk soap, I do not recommend its use for those who have sensitive skin or psoriasis. The use of the soap literally burned my skin and worsened my psoriasis. 20€ in the trash. I do not recommend it.
Mégane A.
purchased on 26/10/2022
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1/5
★☆☆☆☆
I have been an unconditional customer for several years of pin-up secret products and I am very disappointed because during my last order they maintain that I ordered the peeling while I had ordered the precious cream. I understood that there was a problem of out of stock and that they do not assume their errors without a gesture from them I would not order anything more.
Jade Z.
purchased on 26/10/2022
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1/5
★☆☆☆☆
Very fast delivery. Product conforms to the description. Good smell. Disadvantage: areas of red pimples that appeared on the face after a few days... Probably an allergic reaction to the soap. So I stopped using it.
Amicie B.
purchased on 25/10/2022
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1/5
★☆☆☆☆
I did not receive my package
Sophie A.
purchased on 17/10/2022
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1/5
★☆☆☆☆
These products destroyed my skin...
Manon B.
purchased on 09/05/2022
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1/5
★☆☆☆☆
I received the exfoliant instead of the day cream...
Lydie G.
purchased on 24/10/2022
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1/5
★☆☆☆☆
I received a face scrub instead of the cream I am told that it is what I ordered so we can do nothing while I am on me in short I lost 30 € for something I will never use I will not order more
Perrine C.
purchased on 24/10/2022
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1/5
★☆☆☆☆
My order was delivered but was not found at the hotel where I had it delivered
Florence C.
purchased on 13/10/2022
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1/5
★☆☆☆☆
I did not receive the entire order.
Claire H.
purchased on 21/10/2022
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1/5
★☆☆☆☆
Fast delivery however the cream without the oil and the peeling are of bad composition I will not recommend
Claudine S.
purchased on 21/10/2022
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1/5
★☆☆☆☆
My product ordered a month ago unfortunately never arrived
Estel N.
purchased on 12/10/2022
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1/5
★☆☆☆☆
My order was missing a product and no one did anything. I end up paying for a product that I would never have !!!! I am more than disappointed!
Alexandra N.
purchased on 20/10/2022
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1/5
★☆☆☆☆
Package not received
Christel D.
purchased on 20/10/2022
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1/5
★☆☆☆☆
Customer service not at all up to par. A package never received, I'm still waiting for my refund.
Lamya B.
purchased on 03/09/2022
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1/5
★☆☆☆☆
Order not received
Marie-therese M.
purchased on 18/10/2022
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1/5
★☆☆☆☆
Package arrived soaked. Lotion not screwed on and therefore empty!!! Impossible to find an agreement with Pin Up Secret ... at the price of the lotion very disappointed
Carol G.
purchased on 15/10/2022
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1/5
★☆☆☆☆
A product was poorly packaged and leaked in the box so it was unusable
Emma G.
purchased on 18/10/2022
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1/5
★☆☆☆☆
Not satisfied at all with the scrub, but the soap masks very well
Sylvie A.
purchased on 17/10/2022
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1/5
★☆☆☆☆
Everything went very well, nothing to say, order received quickly
Margo C.
purchased on 14/10/2022
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1/5
★☆☆☆☆
It worsens instead of helping
Diana S.
purchased on 08/10/2022
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1/5
★☆☆☆☆
The face peel arrived all dripping, as if it had been opened and used. It was all over the box.
Charlotte A.
purchased on 12/10/2022
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