/10
★★★★★
based on 76642 reviews published
★★★★★
based on 76642 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
Rachel F.
purchased on 31/12/2022
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1
/5
★☆☆☆☆
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
Amélie D.
purchased on 31/12/2022
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1
/5
★☆☆☆☆
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
Marine T.
purchased on 20/12/2022
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1
/5
★☆☆☆☆
I have not received my order since December 27. No refund for the moment. Waiting.
Elodie M.
purchased on 27/12/2022
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1
/5
★☆☆☆☆
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
Hadjira H.
purchased on 28/12/2022
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1
/5
★☆☆☆☆
Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.
Rayane B.
purchased on 27/12/2022
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1
/5
★☆☆☆☆
I never received my order
Laure A.
purchased on 27/12/2022
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1
/5
★☆☆☆☆
I had an allergy to the cream
Laëtitia S.
purchased on 24/12/2022
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1
/5
★☆☆☆☆
I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed
Zahra A.
purchased on 24/12/2022
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1
/5
★☆☆☆☆
I received the empty box
Justine M.
purchased on 23/12/2022
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1
/5
★☆☆☆☆
Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days
Samia B.
purchased on 25/12/2022
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1
/5
★☆☆☆☆
Broken soap box
Nicolas D.
purchased on 24/12/2022
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1
/5
★☆☆☆☆
I have not received my full order. I am still waiting to receive everything....
Milo M.
purchased on 22/12/2022
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1
/5
★☆☆☆☆
I tested the makeup remover and it doesn't work
Élodie B.
purchased on 21/12/2022
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1
/5
★☆☆☆☆
I am disappointed! I am missing a soap in my package and I have alerted but no one answers me
Nelly L.
purchased on 21/12/2022
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1
/5
★☆☆☆☆
Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed
Jennifer L.
purchased on 22/12/2022
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1
/5
★☆☆☆☆
My order was incomplete. I only received one soap out of two. I have already made a claim in vain.
Alicia B.
purchased on 21/12/2022
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1
/5
★☆☆☆☆
No respect for customers
Edith A.
purchased on 01/06/2022
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1
/5
★☆☆☆☆
Expired and non-conforming product
Asizate K.
purchased on 19/12/2022
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1
/5
★☆☆☆☆
I am still waiting for my order. I have not received anything but the payment has been taken.
Laetitia D.
purchased on 19/12/2022
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1
/5
★☆☆☆☆
I did not receive the right products in my package. The customer service does not answer... too bad!
Noémie F.
purchased on 19/12/2022
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1
/5
★☆☆☆☆
A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.
Charlotte P.
purchased on 20/12/2022
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1
/5
★☆☆☆☆
This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages
Souhila S.
purchased on 16/12/2022
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1
/5
★☆☆☆☆
Perfect, I am very satisfied
Nabila B.
purchased on 17/12/2022
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1
/5
★☆☆☆☆
I have not yet received my package, I have changed the address and sent an e-mail but still no response
Amina S.
purchased on 17/12/2022
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1
/5
★☆☆☆☆
I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service
Khira M.
purchased on 15/12/2022
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1
/5
★☆☆☆☆
I did not receive my order
Jordan L.
purchased on 15/12/2022
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1
/5
★☆☆☆☆
Perfect
Karine B.
purchased on 15/12/2022
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1
/5
★☆☆☆☆
I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad
Eloise G.
purchased on 13/12/2022
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1
/5
★☆☆☆☆
I received my package but a jar arrived broken so really disappointed with my 1st purchase
Sabrina J.
purchased on 14/12/2022
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