Reviews Pinup Secret

Order received 1 month later because my package was lost except that upon receipt of my second shipment I also received the 1st and of course I was asked to return it or pay for it.

I'm told that delivery is free, but as soon as I receive my parcel I have to pay a fee. It's not cool not to warn your customers.

I have not received my.order, it has been returned to you following the leave of the drop-off point, what can I do?

Very satisfied

Many delays

Delivery took far too long

I didn't order anything! It's all nonsense! It's a scam! I get charged and on top of that a parcel that I never came to pick up! And I don't know how someone could have picked up a parcel in my name without my ID and receive an e-mail about how my order went? It's a scam!

Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!

I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦‍♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.

My package is missing a product

I have never had such bad skin after using it a few times 🙁

Parcel not received because of a wrong relay point.

Soap burns the face

Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived

I never received my parcel

Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.

Goods have not yet arrived

Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.

The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.

I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.

I received the wrong product and have to pay the return costs myself.

My order never arrived!

The tube arrived defective

Order not received

Delivery takes forever

Order not received

It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD

My order has not arrived

The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.

I have not received the goods

My package has still not arrived and I find the delivery time very long so far!

I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!

I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025

I still haven't received my order after almost 2 weeks.

Goods do not even arrive

Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel

I have not received the order

Poor customer service

The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad

Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.