/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Customer service is a disaster! No feedback received to date!
Juliane Z.
purchased on 29/06/2024
Translated review
2/5
★★☆☆☆
I bought a complete box for my hair and received a damaged box with a cutter. The outer box is in good condition, so this happened before packing.
Pamela M.
purchased on 26/06/2024
Translated review
2/5
★★☆☆☆
The shipment can only be made to a DPD branch and I had to drive an extra 10 km for it. Well, okay, I accepted that. But my parcel wasn't delivered to the branch at all or couldn't be found. I drove there 3 times for nothing. Paid shipping... Way too complicated and I wouldn't order again. Customer service is also unavailable.
Rebecca G.
purchased on 23/06/2024
Translated review
2/5
★★☆☆☆
It blackened my face
Safietou D.
purchased on 20/06/2024
Translated review
2/5
★★☆☆☆
Soap supposedly for blemished skin, but contains far too many comedogenic ingredients. After 1 week, I had lots of pimples and grainy skin. I lost my money.
Charline D.
purchased on 18/06/2024
Translated review
2/5
★★☆☆☆
The product received is not what was ordered
Valerie B.
purchased on 15/06/2024
Translated review
3/5
★★★☆☆
I received my serum open and it leaked all over the box. I sent a message to the brand but there was no reply. I'm very disappointed
Fatima N.
purchased on 14/06/2024
Translated review
3/5
★★★☆☆
Products very good but the brush I ordered in addition to my kit was not delivered so disappointed 😞
Amandine P.
purchased on 15/06/2024
Translated review
3/5
★★★☆☆
Wrong item at reception
Liliana L.
purchased on 12/06/2024
Translated review
3/5
★★★☆☆
On trial....
Isabelle G.
purchased on 10/06/2024
Translated review
3/5
★★★☆☆
Unfortunately, the longer I use the products, the worse my skin looks. I had imagined it would be different. Maybe it's an initial aggravation? In any case, I still can't understand the hype.
Birte B.
purchased on 07/06/2024
Translated review
3/5
★★★☆☆
Bjr, I ordered 2 turmeric masks, 1 of which was free, and a cap, and I received a soap dish instead of the cap. You should have warned me.
Elvire Melissa S.
purchased on 06/06/2024
Translated review
2/5
★★☆☆☆
I have not received my parcel
Jenny P.
purchased on 04/06/2024
Translated review
3/5
★★★☆☆
The orange soap is like a sample, I'm disappointed. But otherwise for the rest of the order I am satisfied as usual. On the other hand, as I live on Reunion Island, the customs fees have increased a lot, which is going to slow me down a bit before I place my next order.
Maëva H.
purchased on 05/06/2024
Translated review
2/5
★★☆☆☆
My order was missing a product
Nathalie B.
purchased on 05/06/2024
Translated review
3/5
★★★☆☆
Ordered products recently, the products are great especially the new soap for blackheads... the only negative point is the after-sales service... I ordered 2 products by mistake and I offered to exchange it with another product and add the difference, I had to return the product at my expense. I thought it was a shame as I was going to buy another product...to be improved !!!!
Marie T.
purchased on 04/06/2024
Translated review
3/5
★★★☆☆
In the beginning, it was 5-star May, now it's three-star, the soap doesn't have the mask effect it used to.
Bintou O.
purchased on 04/06/2024
Translated review
2/5
★★☆☆☆
Very expensive for a mini soap
Lucille P.
purchased on 05/06/2024
Translated review
2/5
★★☆☆☆
Decu I had a promo code to get a free soap that I did not get
Aurelie F.
purchased on 03/06/2024
Translated review
3/5
★★★☆☆
Great products...
Sandra P.
purchased on 01/06/2024
Translated review
2/5
★★☆☆☆
Actually very satisfied with the products. The last order seems to have included a product that had already been opened and unfortunately we have still not received any response regarding this.
Farina R.
purchased on 29/05/2024
Translated review
3/5
★★★☆☆
Very well thank you now it's time to test
Catherine T.
purchased on 28/05/2024
Translated review
3/5
★★★☆☆
Good product but the pump for the oil-free cream arrived broken
Kheira B.
purchased on 28/05/2024
Translated review
2/5
★★☆☆☆
I received the parcel, but the oxymineral purifying mask was all open, it had overflowed. I preferred to throw it away because even the plastic protection wasn't there.
Caroline M.
purchased on 24/05/2024
Translated review
3/5
★★★☆☆
Very good products I had taken the soap and the precious cream unfortunately I made an allergic reaction
Sarah N.
purchased on 26/05/2024
Translated review
3/5
★★★☆☆
Great products . But price a bit high
Caroline R.
purchased on 25/05/2024
Translated review
2/5
★★☆☆☆
Over €4 for such a small product.
Sandy R.
purchased on 23/05/2024
Translated review
3/5
★★★☆☆
Orange soap identical to the original pin up secret soap, nothing changes except the color of the soap, no interest.
Aurélie L.
purchased on 23/05/2024
Translated review
3/5
★★★☆☆
My order is incomplete and you're not answering.
Rania E.
purchased on 23/05/2024
Translated review
3/5
★★★☆☆
The product is of good quality, but the packaging is disappointing.
Julie M.
purchased on 21/05/2024
Translated review