/10
★★★★★
based on 74330 published reviews
★★★★★
based on 74330 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.
Céline C.
purchased on 14/06/2022
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1/5
★☆☆☆☆
Very very drying soap to flee!
Siham D.
purchased on 14/06/2022
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1/5
★☆☆☆☆
3 weeks to receive 2 soaps; SUPER!
Océane U.
purchased on 09/06/2022
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1/5
★☆☆☆☆
I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed
Sokhnaoumou S.
purchased on 09/06/2022
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1/5
★☆☆☆☆
Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.
Laetitia Y.
purchased on 08/06/2022
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1/5
★☆☆☆☆
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
Laurence B.
purchased on 07/06/2022
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1/5
★☆☆☆☆
2 months to receive my order after 3 reminders with the customer service .
Sophie T.
purchased on 31/05/2022
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1/5
★☆☆☆☆
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
Julie P.
purchased on 31/05/2022
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1/5
★☆☆☆☆
Oil free cream delivered defective
Deolinda P.
purchased on 01/06/2022
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1/5
★☆☆☆☆
I did not receive my package
Amina F.
purchased on 31/05/2022
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1/5
★☆☆☆☆
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Laura-anaëlle K.
purchased on 30/05/2022
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1/5
★☆☆☆☆
Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.
Cathy B.
purchased on 29/05/2022
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1/5
★☆☆☆☆
I didn't like it after using it, I got pimples that I never used to get
Meriem D.
purchased on 27/05/2022
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1/5
★☆☆☆☆
Very disappointed by the smell of the exfoliating care...
Prisca L.
purchased on 30/05/2022
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1/5
★☆☆☆☆
I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up
Sapna M.
purchased on 25/05/2022
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1/5
★☆☆☆☆
Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.
Mirna A.
purchased on 09/05/2022
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1/5
★☆☆☆☆
I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...
Elise G.
purchased on 20/05/2022
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1/5
★☆☆☆☆
Since I've been using Pin Up Secret, I've been getting pimples all over my face
Alexia P.
purchased on 04/05/2022
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1/5
★☆☆☆☆
Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...
Camille M.
purchased on 19/05/2022
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1/5
★☆☆☆☆
I did not receive the order even though I was charged and it says delivered.
Flora C.
purchased on 18/05/2022
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1/5
★☆☆☆☆
I am not really satisfied, the products gave me a lot of pimples on my face.
Helene B.
purchased on 19/05/2022
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1/5
★☆☆☆☆
Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend
Sonia H.
purchased on 18/05/2022
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1/5
★☆☆☆☆
Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable
Zohra O.
purchased on 12/05/2022
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1/5
★☆☆☆☆
Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most
Fatima H.
purchased on 09/05/2022
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1/5
★☆☆☆☆
Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove
Farha B.
purchased on 08/05/2022
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1/5
★☆☆☆☆
The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.
Virginie L.
purchased on 07/05/2022
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1/5
★☆☆☆☆
This one made me a rash of buttons
Lauriane B.
purchased on 08/05/2022
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1/5
★☆☆☆☆
Zero!!!
Anna O.
purchased on 06/05/2022
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1/5
★☆☆☆☆
Hello then on the product I have nothing to say but for my last order I was a little disappointed because I received my package in a pitiful state so my soap was received in a thousand pieces then I made a report with you and with the post office but the post office did not even try to understand what had happened it said that there is nothing everything is fine while not I sent the photos
Jessica L.
purchased on 05/05/2022
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1/5
★☆☆☆☆
I regularly order oil free cream and I ordered some here to test their new packaging but disappointed at the reception to see that the tube is still green and therefore impossible to finish the cream until the end even with the old packaging and the new one the cream remains at the bottom and impossible to break the glass to recover what remains at the bottom
Max O.
purchased on 04/05/2022
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