/10
★★★★★
based on 76691 reviews published
★★★★★
based on 76691 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Package arrived soaked. Lotion not screwed on and therefore empty!!! Impossible to find an agreement with Pin Up Secret ... at the price of the lotion very disappointed
Carol G.
purchased on 15/10/2022
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1
/5
★☆☆☆☆
A product was poorly packaged and leaked in the box so it was unusable
Emma G.
purchased on 18/10/2022
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1
/5
★☆☆☆☆
Not satisfied at all with the scrub, but the soap masks very well
Sylvie A.
purchased on 17/10/2022
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1
/5
★☆☆☆☆
Everything went very well, nothing to say, order received quickly
Margo C.
purchased on 14/10/2022
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1
/5
★☆☆☆☆
It worsens instead of helping
Diana S.
purchased on 08/10/2022
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1
/5
★☆☆☆☆
The face peel arrived all dripping, as if it had been opened and used. It was all over the box.
Charlotte A.
purchased on 12/10/2022
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1
/5
★☆☆☆☆
I still haven't received my order
Isabelle N.
purchased on 12/10/2022
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1
/5
★☆☆☆☆
I didn't receive the order...so for the price it's not commercial at all
Manon B.
purchased on 08/10/2022
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1
/5
★☆☆☆☆
I am happy with the quality of the product but this is the second time I have ordered. Requested a home delivery and I have to go to the post office to pick up my package directly. Not following a missed passage the site pin-up changes itself the place of delivery without warning me. Knowing that I do not have time in my schedule to go to the post office on their opening hours. It's very unple...
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Manon M.
purchased on 08/10/2022
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1
/5
★☆☆☆☆
I received the order too late. I had to take it with me on a trip. Now useless bought for nothing.
Manel S.
purchased on 07/10/2022
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1
/5
★☆☆☆☆
Very disappointed, I did not receive the products I ordered and no return service
Sarah J.
purchased on 10/10/2022
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1
/5
★☆☆☆☆
Very bad experience with the makeup remover. Almost impossible to use this product. I have contacted your customer service about this.
Joelle R.
purchased on 09/10/2022
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1
/5
★☆☆☆☆
A product arrived open so it was empty there was everywhere instead of sending me another one with photos I was offered a code of 50% for one product or I have to return the other! the empty bottle!
Delphine V.
purchased on 08/10/2022
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1
/5
★☆☆☆☆
After reception, we realized that there was only the soap that was of good composition. Pin up does not want to take back the other 2 ordered. Very disappointed with the service and their return policy. I do not recommend
Solenn D.
purchased on 06/10/2022
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1
/5
★☆☆☆☆
The package received does not correspond to my order.
Corinne A.
purchased on 06/10/2022
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1
/5
★☆☆☆☆
Very fast delivery.
Claudine G.
purchased on 06/10/2022
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1
/5
★☆☆☆☆
Hello, maybe the products work for the other ones, but not for me, I have a lot of plaque on my face.
Olivier M.
purchased on 06/10/2022
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1
/5
★☆☆☆☆
Null
Sghaier S.
purchased on 04/10/2022
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1
/5
★☆☆☆☆
The soap burned my skin after 3 uses
Audrey C.
purchased on 05/10/2022
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1
/5
★☆☆☆☆
Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am wai...
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Aurélia V.
purchased on 05/10/2022
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1
/5
★☆☆☆☆
Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund
Audrey Y.
purchased on 03/10/2022
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1
/5
★☆☆☆☆
No on 2 products order one receipt
Emmeline L.
purchased on 04/10/2022
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1
/5
★☆☆☆☆
I don't recommend it. Soap far too aggressive for my combination skin. Very disappointed 
Amandine B.
purchased on 12/09/2022
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1
/5
★☆☆☆☆
His incredible 
Lilya B.
purchased on 30/09/2022
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1
/5
★☆☆☆☆
Order never arrived, I contact the customer service who tells me that they have to wait 14 days! The post office says they didn't get the parcel by pinup, it's going around in circles and I don't have the order that I paid for
Sarah M.
purchased on 29/09/2022
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1
/5
★☆☆☆☆
Error of products at the delivery, unreachable phone service with vocal message saying that it is closed exceptionally, except that it is every day! I received an answer to my complaint 11 days later because I threatened to contact the consumer services because their legal deadline stipulated on their email was not respected and I still do not have the ordered products. Case in progress.... an...
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Céline L.
purchased on 29/09/2022
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1
/5
★☆☆☆☆
I did not receive my full order, only one soap out of two and no solutions found by the site
Amélie V.
purchased on 29/09/2022
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1
/5
★☆☆☆☆
Package arrived on time
Virginie L.
purchased on 26/09/2022
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1
/5
★☆☆☆☆
I received the package opened with the product not closed...
Pauline B.
purchased on 23/09/2022
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1
/5
★☆☆☆☆
Package not received, collection made...
Sarah A.
purchased on 26/09/2022
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