9.3/10
★★★★★
based on 74337 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I am disappointed with the pelling I found brown in the product it looks like excrement really disgusted
Myriam M.
Myriam M.
purchased on 31/01/2022 
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1/5
★☆☆☆☆
I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product
Benedicte B.
Benedicte B.
purchased on 12/03/2022 
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1/5
★☆☆☆☆
Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.
Marion F.
Marion F.
purchased on 10/03/2022 
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1/5
★☆☆☆☆
Not compatible with pregnant women because of essential oils (sage among others)
Célia P.
Célia P.
purchased on 09/03/2022 
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1/5
★☆☆☆☆
I had a lot of buttons...
Camille J.
Camille J.
purchased on 09/03/2022 
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1/5
★☆☆☆☆
Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.
Eléonore F.
Eléonore F.
purchased on 09/03/2022 
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1/5
★☆☆☆☆
Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.
Léna R.
Léna R.
purchased on 09/06/2021 
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1/5
★☆☆☆☆
Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are
Rabia G.
Rabia G.
purchased on 07/03/2022 
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1/5
★☆☆☆☆
The soap is great but the cream is not more
Salima K.
Salima K.
purchased on 06/03/2022 
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1/5
★☆☆☆☆
I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!
Kathy C.
Kathy C.
purchased on 04/03/2022 
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1/5
★☆☆☆☆
Not received the package...
Angélique F.
Angélique F.
purchased on 04/03/2022 
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1/5
★☆☆☆☆
I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.
Farah A.
Farah A.
purchased on 04/03/2022 
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1/5
★☆☆☆☆
Amount deducted 2 times ... still no refund
Caroline D.
Caroline D.
purchased on 28/02/2022 
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1/5
★☆☆☆☆
Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend
Adeline P.
Adeline P.
purchased on 28/02/2022 
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1/5
★☆☆☆☆
I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.
Salwa E.
Salwa E.
purchased on 25/02/2022 
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1/5
★☆☆☆☆
Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!
Marina P.
Marina P.
purchased on 27/02/2022 
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1/5
★☆☆☆☆
Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!
Margot H.
Margot H.
purchased on 23/02/2022 
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1/5
★☆☆☆☆
I did not receive my package
Magali V.
Magali V.
purchased on 04/02/2022 
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1/5
★☆☆☆☆
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
Sebastien D.
Sebastien D.
purchased on 25/02/2022 
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1/5
★☆☆☆☆
I have been prone to eczema since I was a little girl, having seen the ads for this product, I decided to try it. From the first application, red patches, almost burned, and irritation, I renewed the experience twice to give the product a chance, but it was catastrophic and I had the same problem again. Product that I will not use any more!
Kelly R.
Kelly R.
purchased on 21/02/2022 
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1/5
★☆☆☆☆
The cream opened in my package received several mail with photo to support sent without any response.
Celine C.
Celine C.
purchased on 21/02/2022 
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1/5
★☆☆☆☆
I got my package in the worst way half crushed frankly disappointed when you see the price for a tel service
Valentine D.
Valentine D.
purchased on 20/02/2022 
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1/5
★☆☆☆☆
A good product I like very much! but the negative point, it is very very long for the arrival of the package
MÉlanie G.
MÉlanie G.
purchased on 10/02/2022 
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1/5
★☆☆☆☆
These products were for my daughter so I can't say for sure
Annie P.
Annie P.
purchased on 29/01/2022 
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1/5
★☆☆☆☆
I had to stop after 3 days because my skin was like burned, totally dehydrated, and it was stinging. In short, it really doesn't suit me
Aurelie T.
Aurelie T.
purchased on 18/02/2022 
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1/5
★☆☆☆☆
My daughters, who are teenagers, applied the cream without oil. The next day, pimples appeared on their faces. They don't usually have them, I don't think it's a coincidence. I am disappointed with my purchase!
Hanna A.
Hanna A.
purchased on 16/02/2022 
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1/5
★☆☆☆☆
The soap burned my skin Red plate and completely dried out skin
Coraline M.
Coraline M.
purchased on 16/02/2022 
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1/5
★☆☆☆☆
Soap can burn the skin.
Lina M.
Lina M.
purchased on 12/02/2022 
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1/5
★☆☆☆☆
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
Lucile P.
Lucile P.
purchased on 15/02/2022 
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1/5
★☆☆☆☆
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
Aurelie R.
Aurelie R.
purchased on 14/02/2022 
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