/10
★★★★★
based on 76777 reviews published
★★★★★
based on 76777 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Delivery time too long
Sophie C.
purchased on 13/01/2022
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2
/5
★★☆☆☆
The sabon pricks the skin
Yvonie C.
purchased on 13/01/2022
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3
/5
★★★☆☆
I took the soap which I use twice a day and the cream. I have big concerns about tightness. My skin is tight which is not pleasant
Céline C.
purchased on 14/01/2022
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2
/5
★★☆☆☆
Very disappointed... I started ordering this brand because I have big problems with acne. It was going very well as far as products are concerned, my pimples are almost all gone but unfortunately the brand was a little victim of its success and the quality has deteriorated. I ordered 2 precious creams that I usually take at 32€ each. Usually they were unctuous and light and there I received my package the creams were compact, a gelatinous texture completely unusable. I reported the problem, they sent me back 2 creams with the same problem! I reported it again to the brand who asked me to send them back the creams but I'm currently abroad and I don't have that much to send back and wait for packages. I reported the problem the first time considering the price of the jar of cream I was hoping that they would check it before sending me back a defective product again but obviously not... that's why I think I will not order the creams anymore I don't feel like running and reporting products... I'm really disappointed because the quality was there before and it was working well... but obviously they don't care about the quality nor about the customers...
Daniela Sabina C.
purchased on 12/01/2022
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2
/5
★★☆☆☆
I love the products, but disappointed because my order was missing a product and impossible to send a request.
Pascaline R.
purchased on 12/01/2022
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3
/5
★★★☆☆
Used for less than 2 weeks. I must admit that it is not bad for the moment. Bought it because of hormonal deregulation. It looks like a 15 year old. It does indeed dry out the skin. I am not a big fan of the oil-free cream. I don't have the impression that it moisturizes much. On irritated skin it stings a bit. The scrub is pretty good. We'll have to see how it goes over time.
Sonia C.
purchased on 10/01/2022
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3
/5
★★★☆☆
I ordered the oil-free cream but the pump does not work properly
Ludivine C.
purchased on 10/01/2022
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3
/5
★★★☆☆
I'm starting to see results on my skin knowing that I have horrible acneic skin I hope with time it will go away in any case I continue the soap and the cream without oil 👍
Ophélie T.
purchased on 10/01/2022
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2
/5
★★☆☆☆
Order received on time, however expensive for what it is the bottle scrub is practical it is earlier a cleansing milk than a scrub there are not many beads really disappointed, the soap I used 2 times I let it sit only 5 minutes because I feel my skin heat and I have buttons that appeared since the or I had none, I will not recommend for sure!
Emel S.
purchased on 08/01/2022
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2
/5
★★☆☆☆
My skin is soft but very dry despite the application of the cream after the soap.
Diana R.
purchased on 07/01/2022
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2
/5
★★☆☆☆
I don't find it so efficient and I find it expensive
Sabrina H.
purchased on 07/01/2022
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2
/5
★★☆☆☆
My order was charged twice, 2 days apart. As a precaution I preferred to block my credit card, which cost me bank fees to make a new card. You reimbursed me without any problem, but it still cost me the bank fees. I don't know if I will order again.
Samantha T.
purchased on 05/01/2022
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2
/5
★★☆☆☆
I place an order and I am debited twice the amount on my account and 15 days later still no news. It's a shame because the products are really great.
Guyader G.
purchased on 04/01/2022
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2
/5
★★☆☆☆
I am waiting to see the effects of the products I ordered. As for my experience, VERY DISAPPOINTED!!! My order was debited twice on my account without being informed by the customer service. It was me who contacted them who told me that a technical problem was in progress! It would have been judicious in a concern of transparency and customer satisfaction to inform us where else. Instead of leaving your customers in the worry! 1st order and last one with you!
Karima K.
purchased on 05/01/2022
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2
/5
★★☆☆☆
A little disappointed n have a lot of redness
Anne Laure H.
purchased on 03/01/2022
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3
/5
★★★☆☆
The first few days were magical. I had a superb skin but after 1 week of using it twice a day I had red patches on my cheeks and my skin was very dry. I spaced out the use and it is better. The peeling to remove the dead skin suits me on the other hand. But I would continue to use the soap. It still did my skin good
Yza A.
purchased on 03/01/2022
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2
/5
★★☆☆☆
The scent of the soap is too strong and the main ingredient is not goat milk !
Nadège G.
purchased on 03/01/2022
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3
/5
★★★☆☆
Packaging that leaves something to be desired in a bubble wrap for a soap. A nice box would not be refused ... 26 € the soap what
Latifa K.
purchased on 03/01/2022
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3
/5
★★★☆☆
Very happy with the goat milk soap but very disappointed with the face cream. After cleaning my face with soap and applying the cream I have a feeling of tightness as if the cream was not moisturizing enough and I do not appreciate its smell
Laura C.
purchased on 02/01/2022
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3
/5
★★★☆☆
Mixed opinion
Lilia B.
purchased on 01/01/2022
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3
/5
★★★☆☆
I love your products. My skin has improved. It is much more beautiful and I have far fewer imperfections. On the other hand, you don't make any effort in sending the packages. The packaging sucks, it's just cardboard
Violine F.
purchased on 23/12/2021
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3
/5
★★★☆☆
Maybe accelerate the delivery even more
Madani F.
purchased on 29/12/2021
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2
/5
★★☆☆☆
I find it unfortunate that I paid so much for a product and that upon its arrival the customs claimed me 60€ more.
Anaël B.
purchased on 26/12/2021
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3
/5
★★★☆☆
Hello I find that the products are very abrasive. But maybe I'm not using them correctly. I have a dry and reactive skin.
Celine H.
purchased on 27/12/2021
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2
/5
★★☆☆☆
Hello. Effective products for the skin with problems but really too expensive! A soap has 26 euros while we can find soaps with goat's milk for less than that in pharmacy or organic store. It's a pity that the prices are so high, I think that people would take them more easily if they were accessible to everyone.
Diane G.
purchased on 27/12/2021
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3
/5
★★★☆☆
Fast delivery, products sent as ordered.
Marine S.
purchased on 18/12/2021
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3
/5
★★★☆☆
I ordered Christmas boxes including a second free soap that I unfortunately did not find at the reception in my package, referring to customer service I had as an answer that the weight carrier was correct, and nothing else despite I sent photos of the package and then out of the package and then again all separate ... more response .... So even though the product seems to be good the service around it really leaves something to be desired.
Sonya S.
purchased on 23/12/2021
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3
/5
★★★☆☆
Disappointed to pay delivery fees to be delivered as soon as possible and all in all received later.
Caroline P.
purchased on 20/12/2021
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3
/5
★★★☆☆
These products are very pleasant
Catherine B.
purchased on 21/12/2021
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3
/5
★★★☆☆
The products are a bit expensive Fortunately there are coupon codes
Martine G.
purchased on 20/12/2021
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