9.3/10
★★★★★
based on 74337 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
Sophie P.
Sophie P.
purchased on 11/02/2022 
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1/5
★☆☆☆☆
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
Bernadette T.
Bernadette T.
purchased on 13/02/2022 
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1/5
★☆☆☆☆
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
Émilie P.
Émilie P.
purchased on 12/02/2022 
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1/5
★☆☆☆☆
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
Tifanie B.
Tifanie B.
purchased on 11/02/2022 
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1/5
★☆☆☆☆
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
Laura C.
Laura C.
purchased on 11/02/2022 
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1/5
★☆☆☆☆
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
Mariana T.
Mariana T.
purchased on 10/02/2022 
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1/5
★☆☆☆☆
I love it too much
Naidat D.
Naidat D.
purchased on 10/02/2022 
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1/5
★☆☆☆☆
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
Christelle R.
Christelle R.
purchased on 09/02/2022 
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1/5
★☆☆☆☆
It damaged my skin
Katia S.
Katia S.
purchased on 09/02/2022 
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1/5
★☆☆☆☆
All I got were patches on my face. I'm really disappointed.
Elif K.
Elif K.
purchased on 10/02/2022 
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1/5
★☆☆☆☆
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
Cléodalie D.
Cléodalie D.
purchased on 09/02/2022 
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1/5
★☆☆☆☆
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
Laury M.
Laury M.
purchased on 09/02/2022 
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1/5
★☆☆☆☆
A beautiful site but.....
Veronique L.
Veronique L.
purchased on 08/02/2022 
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1/5
★☆☆☆☆
Product without effectiveness with a very strong odor at the application
Soumia K.
Soumia K.
purchased on 08/02/2022 
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1/5
★☆☆☆☆
Leaves my skin dry No change for my skin .... I regret my purchase
Lauriane P.
Lauriane P.
purchased on 08/02/2022 
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1/5
★☆☆☆☆
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
Aurelia M.
Aurelia M.
purchased on 07/02/2022 
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1/5
★☆☆☆☆
In my jar of cream there are brown stains unusable
Mélissa C.
Mélissa C.
purchased on 07/02/2022 
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1/5
★☆☆☆☆
Disappointed because despite the large order not the brush offered or even the bag
Sonia H.
Sonia H.
purchased on 04/02/2022 
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1/5
★☆☆☆☆
Very disappointed for a first order, I received a product eventrer....
Laura V.
Laura V.
purchased on 04/02/2022 
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1/5
★☆☆☆☆
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
Marianne A.
Marianne A.
purchased on 06/02/2022 
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1/5
★☆☆☆☆
I got a ton of pimples !!!!!!!!
Shaymâa B.
Shaymâa B.
purchased on 03/02/2022 
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1/5
★☆☆☆☆
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
Anais L.
Anais L.
purchased on 01/02/2022 
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1/5
★☆☆☆☆
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
William B.
William B.
purchased on 01/02/2022 
Translated review
1/5
★☆☆☆☆
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
Solenn G.
Solenn G.
purchased on 02/02/2022 
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1/5
★☆☆☆☆
The products do not suit me, too aggressive, pimples that appeared.
Audrey L.
Audrey L.
purchased on 30/01/2022 
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1/5
★☆☆☆☆
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
Natacha M.
Natacha M.
purchased on 31/01/2022 
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1/5
★☆☆☆☆
Hello I did not receive the correct product ordered
Nadia H.
Nadia H.
purchased on 21/01/2022 
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1/5
★☆☆☆☆
Extremely disappointed... my pimples from the past have reappeared and my skin is very dry
Ingrid O.
Ingrid O.
purchased on 28/01/2022 
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1/5
★☆☆☆☆
Hello, I ordered and paid for 2 precious complexion soaps and 2 precious creams, I only received one of each instead of 2... After sending 2 messages of complaint to the customer service, I still have no answer to this day! Thank you for regularizing this situation as soon as possible and for taking the trouble to answer me! Sincerely Laura JEHANNIN
Laura J.
Laura J.
purchased on 26/01/2022 
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1/5
★☆☆☆☆
A real catastrophe. The face burned by the cream, I contact the customer service who confirms that the cream does not have the usual texture and offers to send me a new one but still nothing received...!
Manon I.
Manon I.
purchased on 27/01/2022 
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