/10
★★★★★
based on 74337 published reviews
★★★★★
based on 74337 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
No products my burn the skin and no feedback from their commercial
Mélanie L.
purchased on 26/01/2022
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1/5
★☆☆☆☆
The order was well taken care of and received quickly, but the products I ordered caused me to have burns on my cheeks. It does not suit my skin at all.
Sophie D.
purchased on 27/01/2022
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1/5
★☆☆☆☆
Honestly the goat milk cream and soap dried out my face and gave me pimples so I don't recommend it at all.
Naima G.
purchased on 26/01/2022
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1/5
★☆☆☆☆
Very aggressive soap for the skin. I do not recommend it at all for problem skin... disappointed
Damaris M.
purchased on 26/01/2022
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1/5
★☆☆☆☆
Hello, despite the good comments, and against all expectations, these products (soap and precious cream) have burned my skin ... red skin, which pulls after use. very disappointed. I do not recommend it at all. Otherwise fast service and shipping.
Edith B.
purchased on 26/01/2022
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1/5
★☆☆☆☆
Black patches appeared on my face after one week of use, I intend to continue the care until the end
Irma H.
purchased on 22/01/2022
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1/5
★☆☆☆☆
Poor presentation
Laetitia Y.
purchased on 19/01/2022
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1/5
★☆☆☆☆
There was a problem with the address. I cancelled my order but I will be recommending it soon.
Raina S.
purchased on 19/01/2022
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1/5
★☆☆☆☆
I did not receive my package
Awa K.
purchased on 18/01/2022
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1/5
★☆☆☆☆
Very disappointed. Lack of precision on the type of skin which are adapted or not for these products. The soap and the cream dry my skin too much. After using them, my skin is grainy...
Emma B.
purchased on 17/01/2022
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1/5
★☆☆☆☆
I took the peel and it does absolutely nothing of what it promises. It's a scrub, it's not even a peel
Yosr O.
purchased on 17/01/2022
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1/5
★☆☆☆☆
I am not satisfied with the product very disappointed
Magdalena A.
purchased on 16/01/2022
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1/5
★☆☆☆☆
The product gives me even more pimples
Salome V.
purchased on 16/01/2022
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1/5
★☆☆☆☆
Creams not conform to those I usually buy! Very disappointed
Sandrine G.
purchased on 15/01/2022
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1/5
★☆☆☆☆
Unfortunately a real catastrophe.
Woodeline E.
purchased on 16/01/2022
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1/5
★☆☆☆☆
Products not conform to the description, mad more buttons and plates than anything else. I am disappointed with these products
Cindy B.
purchased on 16/01/2022
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1/5
★☆☆☆☆
Excuse me, I have received my package, I am in the testing phase
Floriane S.
purchased on 14/01/2022
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1/5
★☆☆☆☆
I only received the cream and the customer service did not see fit to send me back a soap that I had ordered. The package was weighed at the post office as complete so no follow-up to my complaint! Very disappointed
Cecile B.
purchased on 16/01/2022
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1/5
★☆☆☆☆
It is the 2nd that I order it literally burned my face I had to be put under anti allergic following a consultation with the doctor. After the first use, I woke up the next day with a red and painful face. This will be my last purchase.
Nadia K.
purchased on 13/01/2022
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1/5
★☆☆☆☆
My order was incomplete I was missing a cream in the pack 😢
Nathalie H.
purchased on 12/01/2022
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1/5
★☆☆☆☆
A disaster, my skin has never been so dehydrated. It brought out a lot of pimples, to be avoided!
Oceane M.
purchased on 30/12/2021
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1/5
★☆☆☆☆
There were 2 items missing from my package so I thought it was out of stock so I'm waiting for the rest of my order
Sandra L.
purchased on 08/01/2022
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1/5
★☆☆☆☆
I have asked several times and at several places for Pin Up Secret to remove my email because I have never, ever signed up for anything, and I don't live in France. So, in that regard, the customer service is abysmal.
Jodie G.
purchased on 27/12/2021
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1/5
★☆☆☆☆
For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy
Kelly V.
purchased on 05/01/2022
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1/5
★☆☆☆☆
Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked
Nadiége D.
purchased on 06/01/2022
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1/5
★☆☆☆☆
Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!
Mallet M.
purchased on 06/01/2022
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1/5
★☆☆☆☆
Charge twice the amount of the order! Message sent to customer service but no answer!
Melina C.
purchased on 05/01/2022
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1/5
★☆☆☆☆
The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order
Emmnuelle H.
purchased on 05/01/2022
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1/5
★☆☆☆☆
Hello. I bought your soap and the prestigious cream for Christmas. When I use the soap as a mask, very quickly, I feel that it heats up and stings and I am red when I take it off. If I put the cream directly after, it stings horribly. I am therefore disappointed, I thought that these products were suitable for all types of skin but apparently not, I continue to use the soap but only as a soap and not as a mask but for the moment no change on my skin, still some imperfections, far from the promises announced!
Sophie W.
purchased on 18/12/2021
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1/5
★☆☆☆☆
I am disappointed with the products... After two uses of the soap and the oil-free cream, red and very dry patches appeared on my face...
Aurelie B.
purchased on 30/12/2021
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