9.3/10
★★★★★
based on 73889 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Great product
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Celine B. (acheteur vérifié)
purchased on 27/11/2018 
Translated review
1/5
★☆☆☆☆
One of my purchases : the precious goat's milk cream was exploded when I received it, so not so good.
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Marion L. (acheteur vérifié)
purchased on 25/11/2018 
Translated review
1/5
★☆☆☆☆
Pas terribly
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Sabrina B. (acheteur vérifié)
purchased on 25/11/2018 
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1/5
★☆☆☆☆
Allergic reaction all over the face
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Pauline F. (acheteur vérifié)
purchased on 24/11/2018 
Translated review
1/5
★☆☆☆☆
Very disappointed with the products. Doesn't work on all skin types.
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G B. (acheteur vérifié)
purchased on 25/11/2018 
Translated review
1/5
★☆☆☆☆
All right.
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Julie F. (acheteur vérifié)
purchased on 23/11/2018 
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1/5
★☆☆☆☆
20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.
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Aline V. (acheteur vérifié)
purchased on 22/11/2018 
Translated review
1/5
★☆☆☆☆
To this day I still haven't gotten the order.
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Sandy R. (acheteur vérifié)
purchased on 21/11/2018 
Translated review
1/5
★☆☆☆☆
I got Mongolia with the half fun pot falling into the box.
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Mehdi B. (acheteur vérifié)
purchased on 22/11/2018 
Translated review
1/5
★☆☆☆☆
I received my grout with the products open and 1 half empty.
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Coralie B. (acheteur vérifié)
purchased on 22/11/2018 
Translated review
1/5
★☆☆☆☆
No interest
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Vanessa M. (acheteur vérifié)
purchased on 21/11/2018 
Translated review
1/5
★☆☆☆☆
The products have given me huge pimples. I've never had as many pimples as I did with his products.
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Lydia M. (acheteur vérifié)
purchased on 23/10/2018 
Translated review
1/5
★☆☆☆☆
Soap that sells dreams but does not remove imperfections and pimples as mentioned.
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Aicha A. (acheteur vérifié)
purchased on 13/06/2018 
Translated review
1/5
★☆☆☆☆
Product Dissatisfaction
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Sarah B. (acheteur vérifié)
purchased on 12/09/2018 
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1/5
★☆☆☆☆
These are really mediocre products. It gave me burns on my face and stains, especially the cream did that to me. I paid almost 70€ and I'm really disappointed with these products that are sold as miracle products. Completely disappointed.
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Zahira K. (acheteur vérifié)
purchased on 19/06/2018 
Translated review
1/5
★☆☆☆☆
Delivery time not respected I waited more than a month before getting an answer product damage very well
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Anastasia B. (acheteur vérifié)
purchased on 22/08/2018 
Translated review
1/5
★☆☆☆☆
Zero
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Laetitia Y. (acheteur vérifié)
purchased on 12/06/2018 
Translated review
1/5
★☆☆☆☆
Product arrived damaged, manufactured abroad and composition not detailed
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Alessia S. (acheteur vérifié)
purchased on 07/05/2018 
Translated review
1/5
★☆☆☆☆
I don't see any change, for me at all these products don't work at all.
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Meliha G. (acheteur vérifié)
purchased on 18/07/2018 
Translated review
1/5
★☆☆☆☆
Customer service unreachable and unanswered message for months for an order still not received I do not recommend this site My complaints have remained unanswered
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Sarah A. (acheteur vérifié)
purchased on 19/07/2018 
Translated review
1/5
★☆☆☆☆
Soap can ...requests no returns with a product that does not work
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Sabrina G. (acheteur vérifié)
purchased on 26/06/2018 
Translated review
1/5
★☆☆☆☆
Expensive, and it didn't make my pimples disappear in my face. I'm not buying
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Nouzha H. (acheteur vérifié)
purchased on 07/06/2018 
Translated review
1/5
★☆☆☆☆
No effect
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Lilas R. (acheteur vérifié)
purchased on 02/06/2018 
Translated review
1/5
★☆☆☆☆
Ineffective products!
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Nacima B. (acheteur vérifié)
purchased on 12/07/2018 
Translated review
1/5
★☆☆☆☆
I was happy to receive the cream after the good opinions which I panse are false and after 1 month of use I find myself with the skin filled with pimples and any red consultation with the dermatologist who tells me immediately to stop using this cream which is of low range thus very disappointed especially that I took the expensive pack to have a horrible face I do not recommend.
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Celine M. (acheteur vérifié)
purchased on 29/06/2018 
Translated review
1/5
★☆☆☆☆
I caught some big plates in my face. Never again!
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Sanaa C. (acheteur vérifié)
purchased on 07/06/2018 
Translated review
1/5
★☆☆☆☆
Product filled with wrong product !!!!!
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Rachida B. (acheteur vérifié)
purchased on 19/06/2018 
Translated review
1/5
★☆☆☆☆
Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!
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Laetitia C. (acheteur vérifié)
purchased on 19/11/2018 
Translated review
1/5
★☆☆☆☆
No effect
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Sana I. (acheteur vérifié)
purchased on 13/06/2018 
Translated review
1/5
★☆☆☆☆
Products inneffective Service after sale can be courteous
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Elodie P. (acheteur vérifié)
purchased on 29/04/2018 
Translated review
1/5
★☆☆☆☆
A really long wait, 2-3 months I think.
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William S. (acheteur vérifié)
purchased on 23/05/2018 
Translated review
1/5
★☆☆☆☆
The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.
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Stephanie M. (acheteur vérifié)
purchased on 19/11/2018 
Translated review
1/5
★☆☆☆☆
Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.
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Laura N. (acheteur vérifié)
purchased on 03/10/2018 
Translated review
1/5
★☆☆☆☆
Really inefficient service, very disappointed!
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Margaux G. (acheteur vérifié)
purchased on 02/08/2018 
Translated review
1/5
★☆☆☆☆
The site itself is not bad, but I can't say the same about the products.
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Caroline P. (acheteur vérifié)
purchased on 15/11/2018 
Translated review
1/5
★☆☆☆☆
I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad
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Noémie C. (acheteur vérifié)
purchased on 30/04/2018 
Translated review
1/5
★☆☆☆☆
I've been waiting for almost 2 weeks for my package!
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Safae B. (acheteur vérifié)
purchased on 11/11/2018 
Translated review
1/5
★☆☆☆☆
I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?
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Léane B. (acheteur vérifié)
purchased on 30/09/2018 
Translated review
1/5
★☆☆☆☆
I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.
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Adeline E. (acheteur vérifié)
purchased on 05/08/2018 
Translated review
1/5
★☆☆☆☆
Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.
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Axelle C. (acheteur vérifié)
purchased on 31/10/2018 
Translated review
1/5
★☆☆☆☆
Quite disappointed with the products, I don't see a big difference in my skin. Ordinary products and not making any big difference, at least in my case.
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Afifa S. (acheteur vérifié)
purchased on 04/11/2018 
Translated review
1/5
★☆☆☆☆
Very aggressive for my damaged skin
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Soumya R. (acheteur vérifié)
purchased on 06/11/2018 
Translated review
1/5
★☆☆☆☆
10 days I'm waiting for my package
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Clara S. (acheteur vérifié)
purchased on 04/11/2018 
Translated review
1/5
★☆☆☆☆
I still haven't received anything. However, the payment was well made!!!
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Hélène F. (acheteur vérifié)
purchased on 04/11/2018 
Translated review
1/5
★☆☆☆☆
Shit! I have normal skin and see how it's dried my skin! Supposedly it takes away the marks, pimples and so on, doesn't tell the whole story ! On the contrary it stings and leaves the skin red... stupid for being tempted ! Damn social networks with its pseudo stars with their promo code ! Run away from !!!!
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Domitille B. (acheteur vérifié)
purchased on 05/11/2018 
Translated review
1/5
★☆☆☆☆
There's no such thing as a no-good, no-good, no-good TV people who make product investments to make money, but the product he advises us on is really rubbish! ⛔️❌ I don't recommend it at all.
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Mélina T. (acheteur vérifié)
purchased on 29/10/2018 
Translated review
1/5
★☆☆☆☆
I still haven't received my order yet and it's been a month since I placed it, so it came just as you said it would!
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Claire G. (acheteur vérifié)
purchased on 20/09/2018 
Translated review
1/5
★☆☆☆☆
Makes the skin very dry, does not make the skin soft and more pimples than before
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Lindsay L. (acheteur vérifié)
purchased on 16/10/2018 
Translated review
1/5
★☆☆☆☆
Does not respect their delivery time
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Asma E. (acheteur vérifié)
purchased on 25/07/2018 
Translated review
1/5
★☆☆☆☆
A customer service not very available and not very friendly moreover the order is sent in a basic envelope without any packaging Delayed delivery! Damage.....
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Marina M. (acheteur vérifié)
purchased on 28/10/2018 
Translated review
1/5
★☆☆☆☆
My skin is very dry after the application of soap and cream.
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Eden B. (acheteur vérifié)
purchased on 28/10/2018 
Translated review
1/5
★☆☆☆☆
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
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Anne-laure D. (acheteur vérifié)
purchased on 27/10/2018 
Translated review
1/5
★☆☆☆☆
Very disappointed by the products received especially one.
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Samira A. (acheteur vérifié)
purchased on 22/10/2018 
Translated review
1/5
★☆☆☆☆
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
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Naima A. (acheteur vérifié)
purchased on 23/10/2018 
Translated review
1/5
★☆☆☆☆
Bad, gives pimples
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Anne-julie B. (acheteur vérifié)
purchased on 18/10/2018 
Translated review
1/5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Deborah T. (acheteur vérifié)
purchased on 15/10/2018 
Translated review
1/5
★☆☆☆☆
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
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Emmanuelle R. (acheteur vérifié)
purchased on 10/10/2018 
Translated review
1/5
★☆☆☆☆
I still haven't received the package
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Olivia M. (acheteur vérifié)
purchased on 16/10/2018 
Translated review
1/5
★☆☆☆☆
Pretty good but one of my ordered product has been replaced by another ...
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Mathilde B. (acheteur vérifié)
purchased on 03/10/2018 
Translated review
1/5
★☆☆☆☆
Didn't get my package in time, disappointed...
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Louise R. (acheteur vérifié)
purchased on 13/10/2018 
Translated review