/10
★★★★★
based on 76756 reviews published
★★★★★
based on 76756 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I had to stop after 3 days because my skin was like burned, totally dehydrated, and it was stinging. In short, it really doesn't suit me
Aurelie T.
purchased on 18/02/2022
Translated review
1
/5
★☆☆☆☆
My daughters, who are teenagers, applied the cream without oil. The next day, pimples appeared on their faces. They don't usually have them, I don't think it's a coincidence. I am disappointed with my purchase!
Hanna A.
purchased on 16/02/2022
Translated review
1
/5
★☆☆☆☆
The soap burned my skin Red plate and completely dried out skin
Coraline M.
purchased on 16/02/2022
Translated review
1
/5
★☆☆☆☆
Soap can burn the skin.
Lina M.
purchased on 12/02/2022
Translated review
1
/5
★☆☆☆☆
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
Lucile P.
purchased on 15/02/2022
Translated review
1
/5
★☆☆☆☆
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
Aurelie R.
purchased on 14/02/2022
Translated review
1
/5
★☆☆☆☆
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
Sophie P.
purchased on 11/02/2022
Translated review
1
/5
★☆☆☆☆
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
Bernadette T.
purchased on 13/02/2022
Translated review
1
/5
★☆☆☆☆
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
Émilie P.
purchased on 12/02/2022
Translated review
1
/5
★☆☆☆☆
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
Tifanie B.
purchased on 11/02/2022
Translated review
1
/5
★☆☆☆☆
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
Laura C.
purchased on 11/02/2022
Translated review
1
/5
★☆☆☆☆
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
Mariana T.
purchased on 10/02/2022
Translated review
1
/5
★☆☆☆☆
I love it too much
Naidat D.
purchased on 10/02/2022
Translated review
1
/5
★☆☆☆☆
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
Christelle R.
purchased on 09/02/2022
Translated review
1
/5
★☆☆☆☆
It damaged my skin
Katia S.
purchased on 09/02/2022
Translated review
1
/5
★☆☆☆☆
All I got were patches on my face. I'm really disappointed.
Elif K.
purchased on 10/02/2022
Translated review
1
/5
★☆☆☆☆
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
Cléodalie D.
purchased on 09/02/2022
Translated review
1
/5
★☆☆☆☆
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
Laury M.
purchased on 09/02/2022
Translated review
1
/5
★☆☆☆☆
A beautiful site but.....
Veronique L.
purchased on 08/02/2022
Translated review
1
/5
★☆☆☆☆
Product without effectiveness with a very strong odor at the application
Soumia K.
purchased on 08/02/2022
Translated review
1
/5
★☆☆☆☆
Leaves my skin dry No change for my skin .... I regret my purchase
Lauriane P.
purchased on 08/02/2022
Translated review
1
/5
★☆☆☆☆
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
Aurelia M.
purchased on 07/02/2022
Translated review
1
/5
★☆☆☆☆
In my jar of cream there are brown stains unusable
Mélissa C.
purchased on 07/02/2022
Translated review
1
/5
★☆☆☆☆
Disappointed because despite the large order not the brush offered or even the bag
Sonia H.
purchased on 04/02/2022
Translated review
1
/5
★☆☆☆☆
Very disappointed for a first order, I received a product eventrer....
Laura V.
purchased on 04/02/2022
Translated review
1
/5
★☆☆☆☆
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
Marianne A.
purchased on 06/02/2022
Translated review
1
/5
★☆☆☆☆
I got a ton of pimples !!!!!!!!
Shaymâa B.
purchased on 03/02/2022
Translated review
1
/5
★☆☆☆☆
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
Anais L.
purchased on 01/02/2022
Translated review
1
/5
★☆☆☆☆
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
William B.
purchased on 01/02/2022
Translated review
1
/5
★☆☆☆☆
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
Solenn G.
purchased on 02/02/2022
Translated review