/10
★★★★★
based on 76756 reviews published
★★★★★
based on 76756 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The products do not suit me, too aggressive, pimples that appeared.
Audrey L.
purchased on 30/01/2022
Translated review
1
/5
★☆☆☆☆
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
Natacha M.
purchased on 31/01/2022
Translated review
1
/5
★☆☆☆☆
Hello I did not receive the correct product ordered
Nadia H.
purchased on 21/01/2022
Translated review
1
/5
★☆☆☆☆
Extremely disappointed... my pimples from the past have reappeared and my skin is very dry
Ingrid O.
purchased on 28/01/2022
Translated review
1
/5
★☆☆☆☆
Hello, I ordered and paid for 2 precious complexion soaps and 2 precious creams, I only received one of each instead of 2... After sending 2 messages of complaint to the customer service, I still have no answer to this day! Thank you for regularizing this situation as soon as possible and for taking the trouble to answer me! Sincerely Laura JEHANNIN
Laura J.
purchased on 26/01/2022
Translated review
1
/5
★☆☆☆☆
A real catastrophe. The face burned by the cream, I contact the customer service who confirms that the cream does not have the usual texture and offers to send me a new one but still nothing received...!
Manon I.
purchased on 27/01/2022
Translated review
1
/5
★☆☆☆☆
No products my burn the skin and no feedback from their commercial
Mélanie L.
purchased on 26/01/2022
Translated review
1
/5
★☆☆☆☆
The order was well taken care of and received quickly, but the products I ordered caused me to have burns on my cheeks. It does not suit my skin at all.
Sophie D.
purchased on 27/01/2022
Translated review
1
/5
★☆☆☆☆
Honestly the goat milk cream and soap dried out my face and gave me pimples so I don't recommend it at all.
Naima G.
purchased on 26/01/2022
Translated review
1
/5
★☆☆☆☆
Very aggressive soap for the skin. I do not recommend it at all for problem skin... disappointed
Damaris M.
purchased on 26/01/2022
Translated review
1
/5
★☆☆☆☆
Hello, despite the good comments, and against all expectations, these products (soap and precious cream) have burned my skin ... red skin, which pulls after use. very disappointed. I do not recommend it at all. Otherwise fast service and shipping.
Edith B.
purchased on 26/01/2022
Translated review
1
/5
★☆☆☆☆
Black patches appeared on my face after one week of use, I intend to continue the care until the end
Irma H.
purchased on 22/01/2022
Translated review
1
/5
★☆☆☆☆
Poor presentation
Laetitia Y.
purchased on 19/01/2022
Translated review
1
/5
★☆☆☆☆
There was a problem with the address. I cancelled my order but I will be recommending it soon.
Raina S.
purchased on 19/01/2022
Translated review
1
/5
★☆☆☆☆
I did not receive my package
Awa K.
purchased on 18/01/2022
Translated review
1
/5
★☆☆☆☆
Very disappointed. Lack of precision on the type of skin which are adapted or not for these products. The soap and the cream dry my skin too much. After using them, my skin is grainy...
Emma B.
purchased on 17/01/2022
Translated review
1
/5
★☆☆☆☆
I took the peel and it does absolutely nothing of what it promises. It's a scrub, it's not even a peel
Yosr O.
purchased on 17/01/2022
Translated review
1
/5
★☆☆☆☆
I am not satisfied with the product very disappointed
Magdalena A.
purchased on 16/01/2022
Translated review
1
/5
★☆☆☆☆
The product gives me even more pimples
Salome V.
purchased on 16/01/2022
Translated review
1
/5
★☆☆☆☆
Creams not conform to those I usually buy! Very disappointed
Sandrine G.
purchased on 15/01/2022
Translated review
1
/5
★☆☆☆☆
Unfortunately a real catastrophe.
Woodeline E.
purchased on 16/01/2022
Translated review
1
/5
★☆☆☆☆
Products not conform to the description, mad more buttons and plates than anything else. I am disappointed with these products
Cindy B.
purchased on 16/01/2022
Translated review
1
/5
★☆☆☆☆
Excuse me, I have received my package, I am in the testing phase
Floriane S.
purchased on 14/01/2022
Translated review
1
/5
★☆☆☆☆
I only received the cream and the customer service did not see fit to send me back a soap that I had ordered. The package was weighed at the post office as complete so no follow-up to my complaint! Very disappointed
Cecile B.
purchased on 16/01/2022
Translated review
1
/5
★☆☆☆☆
It is the 2nd that I order it literally burned my face I had to be put under anti allergic following a consultation with the doctor. After the first use, I woke up the next day with a red and painful face. This will be my last purchase.
Nadia K.
purchased on 13/01/2022
Translated review
1
/5
★☆☆☆☆
My order was incomplete I was missing a cream in the pack 😢
Nathalie H.
purchased on 12/01/2022
Translated review
1
/5
★☆☆☆☆
A disaster, my skin has never been so dehydrated. It brought out a lot of pimples, to be avoided!
Oceane M.
purchased on 30/12/2021
Translated review
1
/5
★☆☆☆☆
There were 2 items missing from my package so I thought it was out of stock so I'm waiting for the rest of my order
Sandra L.
purchased on 08/01/2022
Translated review
1
/5
★☆☆☆☆
I have asked several times and at several places for Pin Up Secret to remove my email because I have never, ever signed up for anything, and I don't live in France. So, in that regard, the customer service is abysmal.
Jodie G.
purchased on 27/12/2021
Translated review
1
/5
★☆☆☆☆
For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy
Kelly V.
purchased on 05/01/2022
Translated review