/10
★★★★★
based on 76756 reviews published
★★★★★
based on 76756 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked
Nadiége D.
purchased on 06/01/2022
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1
/5
★☆☆☆☆
Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!
Mallet M.
purchased on 06/01/2022
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1
/5
★☆☆☆☆
Charge twice the amount of the order! Message sent to customer service but no answer!
Melina C.
purchased on 05/01/2022
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1
/5
★☆☆☆☆
The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order
Emmnuelle H.
purchased on 05/01/2022
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1
/5
★☆☆☆☆
Hello. I bought your soap and the prestigious cream for Christmas. When I use the soap as a mask, very quickly, I feel that it heats up and stings and I am red when I take it off. If I put the cream directly after, it stings horribly. I am therefore disappointed, I thought that these products were suitable for all types of skin but apparently not, I continue to use the soap but only as a soap and not as a mask but for the moment no change on my skin, still some imperfections, far from the promises announced!
Sophie W.
purchased on 18/12/2021
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1
/5
★☆☆☆☆
I am disappointed with the products... After two uses of the soap and the oil-free cream, red and very dry patches appeared on my face...
Aurelie B.
purchased on 30/12/2021
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1
/5
★☆☆☆☆
I was charged twice for my order... After sending the proof, I'm still waiting for the refund! Apart from that, satisfied with the products but not sure to recommend them
Mélanie B.
purchased on 30/12/2021
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1
/5
★☆☆☆☆
I ordered the range for the face indeed the price is interesting but I understand with each use the following day I get up I have buttons everywhere on the face.
Jurado E.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Good evening Happy New Year to you. Concerning the delivery 🚚 it is very fast. By cons false advertising. The girl she well specified that the delivery and free with 2 products offered (bag in my opinion) with the Promo code Romi The delivery was paid and without the items offered
Rissel S.
purchased on 28/12/2021
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1
/5
★☆☆☆☆
I have even more pimples than before. Bad product served by lying influencers.
Emilie M.
purchased on 29/12/2021
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1
/5
★☆☆☆☆
Not received the right products
Kandia D.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Not serious
Alexandrina L.
purchased on 27/12/2021
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1
/5
★☆☆☆☆
Order received very very late without excuse really disappointed
Ludivine C.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
They forgot a product and they redirect me to the post office which can't do anything...
Charlene G.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Sending the wrong item and customer service not responding
Vanessa P.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Too aggressive for my skin I don't use it anymore... I opted for a soap and its snail creams for wrinkles and marks...
Maria H.
purchased on 21/12/2021
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1
/5
★☆☆☆☆
At the moment I have very dry skin since I started using it and I have small red patches that appear ....
Marie A.
purchased on 21/12/2021
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1
/5
★☆☆☆☆
Cream dries the skin too much, not at all pleasant to put on, unpleasant smell
Emilie D.
purchased on 21/12/2021
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1
/5
★☆☆☆☆
A lot of advertising for products that are not worth it. My skin is burnt and my acne has gotten worse. I don't recommend this product at all and am angry at myself for buying it. These products are just marketing, done by instagrammers.
Elodie G.
purchased on 21/12/2021
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1
/5
★☆☆☆☆
Hello, I am disappointed, since I have been using your products, I have more and more imperfections on my face. I think that your products do not work with my skin type.
Laurane D.
purchased on 21/12/2021
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1
/5
★☆☆☆☆
The jar of cream arrived with dry residue all over the inside of the lid and on top of the cream! Disappointing especially for the quality / price ratio. Nothing to say about the soaps that arrived in good condition.
Meghane P.
purchased on 19/12/2021
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1
/5
★☆☆☆☆
Very disappointed, a strong smell and not good. Not possible to use it
Laura S.
purchased on 18/12/2021
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1
/5
★☆☆☆☆
Big red plate appeared Questioning on components by message no news
Cynthia G.
purchased on 18/12/2021
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1
/5
★☆☆☆☆
After a week and a half no difference on my skin
Cyrielle G.
purchased on 19/12/2021
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1
/5
★☆☆☆☆
The texture of Gommage has changed and so has the soap
Naima B.
purchased on 18/12/2021
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1
/5
★☆☆☆☆
I did not receive the right products. I had to waste my time at the post office to return the wrong products. Once the products were received by pin-up the right products were sent to me but not received in time for my Christmas gifts. I regret that I did not receive a commercial gesture.
Virginie B.
purchased on 29/11/2021
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1
/5
★☆☆☆☆
I did not receive my package and the explanations are not clear
Ahmed F.
purchased on 15/12/2021
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1
/5
★☆☆☆☆
This product gave me a lot of pimples, a kind of allergy.
Aminata O.
purchased on 16/12/2021
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1
/5
★☆☆☆☆
Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted
Sabrina R.
purchased on 10/12/2021
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1
/5
★☆☆☆☆
The perfect soap when the peeling is a scam
Sylvie B.
purchased on 12/12/2021
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