9.3/10
★★★★★
based on 76757 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
The soap gave me a lot of pimples on my forehead and cheeks and my skin is rough and dry. The cream is broken. Expensive for nothing. To be avoided
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Nassima N.
purchased on 25/05/2021
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1 /5
★☆☆☆☆
I'm glad to hear that you're doing so well, and I'll come back to you soon.
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Nathalie V.
purchased on 19/05/2021
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1 /5
★☆☆☆☆
I AM STILL WAITING FOR MY PACKAGE
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Marie P.
purchased on 24/05/2021
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1 /5
★☆☆☆☆
I have been using it for a while. The texture and scent of the soap are nice.
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Chantal C.
purchased on 22/05/2021
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1 /5
★☆☆☆☆
My package arrived empty
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Manon R.
purchased on 22/05/2021
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1 /5
★☆☆☆☆
I'm glad to hear that you're doing well.
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Naima N.
purchased on 21/05/2021
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1 /5
★☆☆☆☆
No promo code interesting the less 35% are practically useless when you see the shipping costs I do not recommend this brand
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Catarina H.
purchased on 21/05/2021
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1 /5
★☆☆☆☆
The perfect soap. But the oil-free cream has a flaw in the bottle. I have to unscrew it to use it.
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Marion B.
purchased on 22/05/2021
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1 /5
★☆☆☆☆
The smell of lavender is far too strong and gives me a headache. The soap dries out my skin and the oil-free cream also dries out my combination skin, which has been fine since I started using it. The precious cream is more acceptable. On the whole I find that the fuss made about your range is not justified because they are like many other articles: without interest Sorry but I prefer to be frank.
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Gwenaëlle B.
purchased on 21/05/2021
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1 /5
★☆☆☆☆
Bad order received, lousy customer service, takes customers for thieves, no apology or commercial gesture from this company Company to avoid
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Mickael O.
purchased on 19/05/2021
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1 /5
★☆☆☆☆
Hello I sent you an email because the pump on the bottle is defective so I can't use the cream And still no answer from you 😭
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Vanessa B.
purchased on 15/05/2021
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1 /5
★☆☆☆☆
The seaweed mask stank and the customer service department ignored all my messages even though I placed an order for over 80€. I am outraged
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Eloise C.
purchased on 08/05/2021
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1 /5
★☆☆☆☆
Both masks dehydrated my face
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Gajanthan K.
purchased on 05/05/2021
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1 /5
★☆☆☆☆
I had boron and irritation
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Ines T.
purchased on 30/04/2021
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1 /5
★☆☆☆☆
Products with bad components
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Rosanna P.
purchased on 03/05/2021
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1 /5
★☆☆☆☆
I won't note it down now because I've only just tried it
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Hashley C.
purchased on 03/05/2021
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1 /5
★☆☆☆☆
Very bad product that burned my skin
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Leathycia L.
purchased on 03/05/2021
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1 /5
★☆☆☆☆
Finally expensive product for little result with very little hindsight. The soap dries the skin. The moisturizer is sticky.
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Yassmina B.
purchased on 02/05/2021
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1 /5
★☆☆☆☆
I have pimples and patches on my face.
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Fatima B.
purchased on 02/05/2021
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1 /5
★☆☆☆☆
My skin has become worse than before. I used to be very self-conscious but now it's even worse.
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Vanessa O.
purchased on 14/04/2021
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1 /5
★☆☆☆☆
I am satisfied with the goat's milk facial soap but dissatisfied with the customer service. There was an error in a product delivered (wrong fragrance) and the solution they offered me was to reorder with a 40% discount knowing that I already had this discount when I ordered. Therefore, if there is a delivery error, the customer must keep the product even if it is not the one ordered. This is unacceptable.
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Delphine C.
purchased on 29/04/2021
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1 /5
★☆☆☆☆
My package is blocked before delivery to the carrier since 30/04.
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Pierrette C.
purchased on 28/04/2021
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1 /5
★☆☆☆☆
The products dried out my skin, I didn't get a glow on my complexion. I don't recommend the goat's milk soap and the grain-free peel.
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Diallo S.
purchased on 28/04/2021
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1 /5
★☆☆☆☆
The site is deceptive and pushes consumption with ads via instagrammers. Products supposedly revolutionary for sensitive skin with mild acne, personally I stopped using the soap and cream after a week because of reaction (skin that heats up and itches)
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Mathilde G.
purchased on 28/04/2021
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1 /5
★☆☆☆☆
Simple soap. No particular effectiveness contrary to the publicity which is made of it.
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Marion C.
purchased on 26/04/2021
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1 /5
★☆☆☆☆
Nothing to say about the delivery...but about the product, what a disappointment: very powerful smell that perfumes the bathroom, very drying soap and left as a mask it burns the skin. In view of the price we can talk about scam, it is unacceptable. I don't understand how you can afford to make such a false advertisement...I tried but you won't hear about me anymore
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Charlène C.
purchased on 23/04/2021
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1 /5
★☆☆☆☆
I was expecting a lot from this soap, the comments made me want to test it to improve the quality of my skin. After a week of use I had pimples. Things that I didn't have before. I wanted to fight against the excess of sebum and there it made me full of small buttons. I am very disappointed with this product and I hope that these pimples will go away.
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Samantha S.
purchased on 24/04/2021
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1 /5
★☆☆☆☆
The package was delivered to another address that I provided,
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Fatima Zohra A.
purchased on 24/04/2021
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1 /5
★☆☆☆☆
After receiving - I discover that the products are not compatible with pregnancy while the product is presented as a miracle for skin problems during pregnancy. This is really borderline!!!
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Soline M.
purchased on 24/04/2021
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1 /5
★☆☆☆☆
The product burned my skin. Redness appeared and it stung
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Lise J.
purchased on 23/04/2021
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