9.3/10
★★★★★
based on 74730 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I received the soap in two pieces and customer service didn't want to know!
Roxanne R.
Roxanne R.
purchased on 18/02/2021 
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1/5
★☆☆☆☆
Dries out the skin, gives pimples ...
Victoire A.
Victoire A.
purchased on 18/02/2021 
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1/5
★☆☆☆☆
I ordered on February 16 still nothing
Selim O.
Selim O.
purchased on 16/02/2021 
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1/5
★☆☆☆☆
Order placed on February 17th and still nothing received and it's March 3rd ...
Natacha V.
Natacha V.
purchased on 17/02/2021 
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1/5
★☆☆☆☆
Product receipt out of 3
Sabrina S.
Sabrina S.
purchased on 16/02/2021 
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1/5
★☆☆☆☆
Sending the package extremely long, forcing me to call customer service (they, not deigned to inform me) to find out why and following this requires statements of account + identity card supposedly for the anti-fraud service while the payment was cashed by their bank ... invasion of privacy, I'm not sure their method complies with the eyes of the law 👎
Peggy T.
Peggy T.
purchased on 10/02/2021 
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1/5
★☆☆☆☆
I write for those who are fooled and don't dare to react. Terms and conditions guaranteed delivery between 48 and 72 hours, I received my package 24 days later! Customer service not listening, so I contacted customer service who kindly explained what to do. They are obliged to deliver within 30 days maximum, after that you can sue them, which I will still try to do because they don't care about us... that was my delivery notice. My opinion product now, it does not contain goat's milk at all it's a common soap (30 euros) that contains a lot of coconut oil ... I guarantee you girls that if you buy coconut oil (5 euro 300g) you will have the same effect on your pimples and acne and other and even better ... they do a lot of advertising and we have a lot of influencers but if the girls who are fooled would be heard their malfeasance would be revealed in broad daylight ...
Mylene R.
Mylene R.
purchased on 06/02/2021 
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1/5
★☆☆☆☆
The products make me itch, I paid 90 euros for something that is supposed to be a miracle in the end and it burns when I put it on my skin.
Jessica B.
Jessica B.
purchased on 15/02/2021 
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1/5
★☆☆☆☆
I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room , sheet, etc............. Very disappointed
Vanessa L.
Vanessa L.
purchased on 12/02/2021 
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1/5
★☆☆☆☆
I'm having a reaction on my face and body. On the face burning sensation, redness, heating, tightness + scaling. Very painful, my skin is atopic, very thin and I have eczema. And on the body as well. I used the soap then the precious cream the next day I used the soap, the scrub and the oil-free cream and it was a catastrophic immediate burner.
Yasmine J.
Yasmine J.
purchased on 11/02/2021 
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1/5
★☆☆☆☆
We cancel an order by email before it is shipped, they don't even take the time to process your request, they send you the package and you have no choice but to return the package at your expense. Unbelievable! Product too expensive for what it is...
Adama S.
Adama S.
purchased on 11/02/2021 
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1/5
★☆☆☆☆
Products already opened for delivery with traces of cream around the edges and the anti-burglary tablet torn, I think I received a return order from another person: it's really disgusting for beauty products that are applied to the skin of the face...
Maelle D.
Maelle D.
purchased on 10/02/2021 
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1/5
★☆☆☆☆
I'm not at all happy with my order, I'm missing a product and I can't get in touch with anyone, I won't recommend you.
Lilia G.
Lilia G.
purchased on 08/02/2021 
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1/5
★☆☆☆☆
I never received it.
Olympe B.
Olympe B.
purchased on 09/02/2021 
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1/5
★☆☆☆☆
My order was incomplete. No one answers the mails
Lakehal L.
Lakehal L.
purchased on 07/02/2021 
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1/5
★☆☆☆☆
Soap that dries out my skin and makes my skin flaky and the cream burns me.
Noémie T.
Noémie T.
purchased on 06/02/2021 
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1/5
★☆☆☆☆
Parcels not received -> return from customer service still pending
Marie-sophie S.
Marie-sophie S.
purchased on 06/02/2021 
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1/5
★☆☆☆☆
If you have sensitive skin don't buy this soap. It completely burned my skin
Emma F.
Emma F.
purchased on 02/02/2021 
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1/5
★☆☆☆☆
Hello, I put 1 star because I received the peel almost empty inside so for me this is a scam on the product.
Maïssa N.
Maïssa N.
purchased on 04/02/2021 
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1/5
★☆☆☆☆
Dries the skin no results
Khaldia A.
Khaldia A.
purchased on 04/02/2021 
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1/5
★☆☆☆☆
I still haven't received my package even though the post office says it's delivered!
Laure H.
Laure H.
purchased on 02/02/2021 
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1/5
★☆☆☆☆
Facial peel came open, and empty. Spilled in the box.
Orianne O.
Orianne O.
purchased on 03/02/2021 
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1/5
★☆☆☆☆
Not very dry skin
Josiana K.
Josiana K.
purchased on 02/02/2021 
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1/5
★☆☆☆☆
No accessories delivered as agreed, so no more buying from you
Zoubida I.
Zoubida I.
purchased on 03/02/2021 
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1/5
★☆☆☆☆
Disappointed! I have a lot more pimples so it's coming out to go back but I don't have time to wait ... I was thinking of an immediate eradication of the pimples. Zero product !
Morgiane D.
Morgiane D.
purchased on 01/02/2021 
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1/5
★☆☆☆☆
Very unhappy with this order. I had selected home delivery as usual and my package arrived in another department in a post office!
Melanie M.
Melanie M.
purchased on 31/01/2021 
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1/5
★☆☆☆☆
I get even more pimples from using the lying pub soap.
Anissa M.
Anissa M.
purchased on 29/01/2021 
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1/5
★☆☆☆☆
I'm not happy at all, I ordered a box and both jars of cream were open !!! That's why I don't write it down and I sent an email where I never got an answer from Anabel Cros.
Anabel C.
Anabel C.
purchased on 30/01/2021 
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1/5
★☆☆☆☆
.
Marie A.
Marie A.
purchased on 29/01/2021 
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1/5
★☆☆☆☆
Quite disappointed by the products, which are for the blow comedogenes, and to crown it all on the application to see the composition of the products, 2 out of 4 are poor, because there are endocrine disrupting components ... so I will not use these 2 products.
Véronique C.
Véronique C.
purchased on 31/01/2021 
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