/10
★★★★★
based on 75084 published reviews
★★★★★
based on 75084 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
As a new customer, I was eager to get my products. I made a mistake with one of the products in an offer and I realized it just after the validation. Within 5 minutes I wrote an email to have the product changed before the package was prepared. I had to pay a supplement and shipping costs, initially offered for the amount I had at the order. I sent an email back after making this payment, asking for a commercial gesture. They just apologized for the inconvenience. The products seem to be of good quality but the after-sales service is deplorable, especially considering the price of the products! I didn't ask for much and it would be nice to be able to change an order within half an hour of ordering.
Géraldine P.
purchased on 04/03/2021
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3/5
★★★☆☆
The package was perfect but the delivery took too long.
Christelle M.
purchased on 20/02/2021
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2/5
★★☆☆☆
It's been a week and a few days since I started, I have no results yet... so I wait and I continue...😉
Rahadati B.
purchased on 05/03/2021
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2/5
★★☆☆☆
Literally ruined my face... ultra dry and hyper dehydrated skin after 2 days of use. With red rings of irritation. So I stopped using it and started using nivea cream to rehydrate my face, which still hasn't regained its suppleness after a week...
Emilie D.
purchased on 03/03/2021
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3/5
★★★☆☆
Very good
Priscilia M.
purchased on 05/03/2021
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3/5
★★★☆☆
I bought the products because I have rosacea. After a week, the plaques are more numerous. So I stopped using the soap and the precious cream. I will try again in a few days to see if the sudden appearance of the patches is linked to the use of your products.
Nadège F.
purchased on 07/03/2021
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3/5
★★★☆☆
Very poorly packaged item for the price! The soap aggresses my skin if I use it as instructed. I would use it sparingly for sensitive skin.
Solène G.
purchased on 06/03/2021
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2/5
★★☆☆☆
Package received but 1 product damaged impossible to send a message disappointed
Jennifer C.
purchased on 06/03/2021
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3/5
★★★☆☆
I received my order in time very good product except that the pump of the cream is a little off otherwise impeccable
Leslie P.
purchased on 05/03/2021
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3/5
★★★☆☆
Very good product
Morgane D.
purchased on 03/03/2021
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3/5
★★★☆☆
I took the milk soap in the end I have even more acne than Before 😥
Elodie M.
purchased on 25/02/2021
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2/5
★★☆☆☆
I have psoriasis on my face, so I ordered this cream. I find that it is not moisturizing and nourishing enough. Not even 2 minutes after application, I feel that my skin pulls again as if I had not put anything. I am very disappointed with this cream, which was touting its merits and its action against psoriasis.
Eva M.
purchased on 04/03/2021
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2/5
★★☆☆☆
Soap damaged by transport it was sent in a vulgar bubble envelope ... it's average for a soap at 20euros for the result game yet not enough used but it is very aggressive as soap I find ... see with time
Kenza B.
purchased on 03/03/2021
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3/5
★★★☆☆
The packaging is not great at all, with no instructions. But for the moment no problem with the product
Amandine C.
purchased on 03/03/2021
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2/5
★★☆☆☆
The products burned my skin I had red patches before using them and now my skin is burning....
Camille R.
purchased on 03/03/2021
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3/5
★★★☆☆
Pleasant fragrance and texture, but we'll have to see over the long term if it reduces pimples
Anais T.
purchased on 25/02/2021
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2/5
★★☆☆☆
I have received my order and it is now ready to ship. This is not serious at all
Sarah C.
purchased on 28/02/2021
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2/5
★★☆☆☆
Good product at the beginning but it brought out a lot, very dry skin I don't use it anymore and I'm disappointed.
Samantha F.
purchased on 01/03/2021
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3/5
★★★☆☆
Open carton . Packaging of the products very damaged. A little disappointed
Sandrine R.
purchased on 01/03/2021
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2/5
★★☆☆☆
No results seen.
Meryem C.
purchased on 02/03/2021
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3/5
★★★☆☆
I have received my order and it is now ready to ship. I have ordered the whole range of products and the mask is missing.
Rahima M.
purchased on 23/02/2021
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2/5
★★☆☆☆
24 days to receive the package
Morgane F.
purchased on 19/02/2021
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3/5
★★★☆☆
Reception a little long. I have been testing the products for a few days now, nothing to say except the smell which I am not a fan of.
Emilie F.
purchased on 20/02/2021
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3/5
★★★☆☆
No respect for the delivery address of the parcel relay at 15kms from my home
Emilie D.
purchased on 28/02/2021
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3/5
★★★☆☆
Soap effective but with my sensitive skin it gives me big burning sensations. I don't like the smell at all. It smells a lot like tea tree.
Marina R.
purchased on 28/02/2021
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3/5
★★★☆☆
I put 3 stars, because I think that the products ordered (goat milk soap and gentle exfoliating care) are not suitable for my skin type. After about 1 week of use, my skin has become extremely dry, I have red patches after application and I peel. Maybe it's a mandatory step before adaptation? It's a shame because I like the texture and smell of the products. And the follow-up and the sending of the order nickel!
Karima B.
purchased on 22/02/2021
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2/5
★★☆☆☆
I've had the soap + precious cream for almost a week now, I still don't see the results (or my skin has gotten worse). I hope that the claimed results will appear!
Laetitia L.
purchased on 19/02/2021
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3/5
★★★☆☆
Delivery could be better. Cardboard a little damaged, luckily the cream doesn't break.
Elisa B.
purchased on 21/02/2021
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3/5
★★★☆☆
The package is a little long to arrive and the precious cream I find that it dries the skin a little, if not nicer.
Tatiana P.
purchased on 20/02/2021
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3/5
★★★☆☆
I just started the pin-up line, I'm waiting to see the results.
Raynulla D.
purchased on 25/02/2021
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