9.3/10
★★★★★
based on 76766 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
The soap completely dried out my skin in 8 days. I stopped using it and I'm trying to get my skin back. After that, they work very well for friends, I think it depends on the skin of each person.
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Audrey L.
purchased on 27/03/2021
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1 /5
★☆☆☆☆
Unfortunately the pin up secret soap does not suit me, I developed allergic reactions on my eyelids and pimples on certain areas of my face from the very first day. I could not use it anymore, too bad considering the price ... Good continuation
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Melody V.
purchased on 20/03/2021
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1 /5
★☆☆☆☆
So this note is for the previous order since I was not asked my opinion, the products are perfect but the customer service was catastrophic, 1 month to receive my order and we add to that, an error in the order ... I was still offered a promo code of 50% on a product or the return of my order. After more than 1000€ spent at pinup, I was waiting for a more serious commercial gesture. Sincerely William
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William B.
purchased on 24/03/2021
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1 /5
★☆☆☆☆
I have not received my order to date I can not send you an email I would like to be contacted quickly thank you 0652366759!
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Sheerazade L.
purchased on 21/03/2021
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1 /5
★☆☆☆☆
I have not received my order yet.
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Lea N.
purchased on 18/03/2021
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1 /5
★☆☆☆☆
I chose an item, and I don't know what happened but when I ordered it, it wasn't selected. So, to send it back, it costs a third of the price paid. I'm really disappointed.
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Elisabeth G.
purchased on 14/03/2021
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1 /5
★☆☆☆☆
Very bad soap!
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Lory B.
purchased on 17/03/2021
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1 /5
★☆☆☆☆
Poor, burns the skin
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Méline D.
purchased on 17/03/2021
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1 /5
★☆☆☆☆
Not a serious company. I have a dispute about a parcel I ordered in January that I did not receive and for which I am asking to be reimbursed and they do not even answer my emails anymore. Not professional at all and I strongly advise against it.
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Sophie D.
purchased on 21/01/2021
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1 /5
★☆☆☆☆
The soap/mask dries out the skin a lot and the precious cream does not moisturize it enough afterwards. I have to add another moisturizer afterwards to stop the tightness. Also, no guide or instructions are provided with the products, I find this regrettable.
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Celine B.
purchased on 12/03/2021
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1 /5
★☆☆☆☆
I've been testing the pin up secret products for over a month now, I've heard great things about the gold products, I have even more pimples than before, my spots are even more present and new ones have appeared and I have to consult a dermatologist for that. I never put anything on my skin. These products work on people who have no skin problems. The influencers who advertise them obviously have great skin and are just there to make money with pin-up. It's better to pay more and get quality products than to end up with horrible skin like me. Since I stopped it's a little better. My skin has suffered a lot, please be careful
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Amandine G.
purchased on 22/02/2021
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1 /5
★☆☆☆☆
So far no results on my skin and yet I've been using it every day since I got it. 😔
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Souhila M.
purchased on 11/03/2021
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1 /5
★☆☆☆☆
I bought the soap without any prior information. Comedogenic soap (clogs pores and can cause pimples and blackheads). That's why a lot of pimples can appear during the first uses. Natural ingredients but to be used with great care as it is aggressive for the skin.
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Pauline B.
purchased on 11/03/2021
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1 /5
★☆☆☆☆
I was so looking forward to this product and unfortunately it doesn't suit me at all. My skin is red and dry.
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Olivia B.
purchased on 10/03/2021
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1 /5
★☆☆☆☆
The product dries out the skin and is not at all suitable for sensitive and dry skin. Too strong in essential oils for sensitive skin.
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Marcia C.
purchased on 09/03/2021
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1 /5
★☆☆☆☆
Delivered to the post office instead of a parcel relay point at another address sav pin UP secret not very commercial ...
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Boumediene B.
purchased on 08/03/2021
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1 /5
★☆☆☆☆
I only used it on my chin to test it. After 3 days, big patches of dryness!
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Rozenn G.
purchased on 05/03/2021
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1 /5
★☆☆☆☆
The pin up secret soap gave me even more pimples,disappointed for the price.
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Julie I.
purchased on 28/02/2021
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1 /5
★☆☆☆☆
Frankly, with all the positive reviews I've seen and knowing that I don't have a skin with so many imperfections, I was expecting a minimum of results but after 2 weeks, nothing or even worse, I had to pay more than 50€ to get no results at all.
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Sarah L.
purchased on 03/03/2021
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1 /5
★☆☆☆☆
Hello, the soap is great. On the other hand, the cream sucks.
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Naziha R.
purchased on 04/03/2021
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1 /5
★☆☆☆☆
I received my order and it was very disappointing. I'm very pleased with the service and the quality of the product.
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Karima B.
purchased on 02/03/2021
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1 /5
★☆☆☆☆
I have never had a pimple and since I use your soap I have had pimples appear, not happy at all
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Aurelie D.
purchased on 03/03/2021
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1 /5
★☆☆☆☆
Tightness reaction and red patches on my face
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Claire G.
purchased on 28/02/2021
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1 /5
★☆☆☆☆
I received the soap all broken...
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Célia M.
purchased on 03/03/2021
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1 /5
★☆☆☆☆
This product gave me even more pimples
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Neslihan C.
purchased on 01/03/2021
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1 /5
★☆☆☆☆
None of my imperfections have been taken care of
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Juliette T.
purchased on 26/02/2021
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1 /5
★☆☆☆☆
The website is perfect but the soap has to be stopped my daughter got tons of pimples and I got patches on my face very bad soap
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Isabelle R.
purchased on 01/03/2021
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1 /5
★☆☆☆☆
Oil free cream very poorly rated on Yuka, many endocrine disruptors... disappointed considering the price...
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Cloé D.
purchased on 01/03/2021
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1 /5
★☆☆☆☆
I ordered the goat's milk soap and it doesn't take away my pimples but it doesn't add any either. In other words, it does NOTHING
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Marie L.
purchased on 01/03/2021
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1 /5
★☆☆☆☆
Misleading ad! The soap gave me more pimples than I had! Disappointed!
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Andréa D.
purchased on 27/02/2021
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