/10
★★★★★
based on 74740 published reviews
★★★★★
based on 74740 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Nulll
Maylie A.
purchased on 14/11/2020
Translated review
1/5
★☆☆☆☆
I find it a real shame that for customers who really buy your products all the time there are no discounts. Very disappointing.
Sabrine F.
purchased on 16/11/2020
Translated review
1/5
★☆☆☆☆
I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.
Zoé M.
purchased on 13/11/2020
Translated review
1/5
★☆☆☆☆
I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.
Isabelle L.
purchased on 14/11/2020
Translated review
1/5
★☆☆☆☆
Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.
Ariane A.
purchased on 13/11/2020
Translated review
1/5
★☆☆☆☆
HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...
Sheherazade C.
purchased on 12/11/2020
Translated review
1/5
★☆☆☆☆
I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.
Estelle D.
purchased on 12/11/2020
Translated review
1/5
★☆☆☆☆
My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.
Annabelle D.
purchased on 12/11/2020
Translated review
1/5
★☆☆☆☆
Disappointing, almost a month and still not received my order ... the after-sales service is incompetent and uncooperative hiding behind pseudo procedures ... Pin up secret won't go far with this amateur management ...
Samia A.
purchased on 11/11/2020
Translated review
1/5
★☆☆☆☆
Not at all satisfied with her products can be apart from the oil free cream but try it when all the pimples and plaques as I had an allergic reaction to the product after 1 week of use and all this after taking all the sensitive and problem skin products.
Susana C.
purchased on 06/11/2020
Translated review
1/5
★☆☆☆☆
Leaves the skin very dry as well as patches on the face. The price for this product is inappropriate
Melanie M.
purchased on 09/11/2020
Translated review
1/5
★☆☆☆☆
This product has made my skin look awful, rashes, purulent eczema, this product is probably not for me.
Victor P.
purchased on 08/11/2020
Translated review
1/5
★☆☆☆☆
Nothing fancy Classical soap
Pauline C.
purchased on 08/11/2020
Translated review
1/5
★☆☆☆☆
I still haven't received my order yet, it's been 15 days since I placed it, so please accept my apologies for any inconvenience.
Sabrina B.
purchased on 07/11/2020
Translated review
1/5
★☆☆☆☆
It burns my face
Célia J.
purchased on 06/11/2020
Translated review
1/5
★☆☆☆☆
I'm disgusted with these products! I bought a box set. The mask stung my face, I had to rinse it off because it was burning me. The soap dries the skin and also the hands. After 4 days I had to stop using it because I had dark circles under my eyes as if I had wrinkles. It dried the skin under my eyes. I spent a week getting back to my usual skin by moisturizing 3 times a day. I don't recommend it at all. 135 euros lost especially this moment is a shame.
Maloup V.
purchased on 01/11/2020
Translated review
1/5
★☆☆☆☆
Products full of endocrine disruptors
Charlotte F.
purchased on 04/11/2020
Translated review
1/5
★☆☆☆☆
Disappointed with the product that was sold as revolutionary I lost 39€.
Kathia B.
purchased on 04/11/2020
Translated review
1/5
★☆☆☆☆
I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order
Charlie M.
purchased on 05/11/2020
Translated review
1/5
★☆☆☆☆
Soap and cream without oil ordered, received that the soap and customer service responds that the weight was there and therefore everything was in accordance but the result I paid for two items and I have half the order very unsatisfied
Sylvain L.
purchased on 02/11/2020
Translated review
1/5
★☆☆☆☆
Not received
Maureen B.
purchased on 04/11/2020
Translated review
1/5
★☆☆☆☆
Honestly, the cream, peel and soap (yes because it is given the function of a face mask... LOL, it's really only a soap... at 26 €, anyway) don't live up to their promises. I'll even say better, these products tend to give me pimples. Let's add to that a cheap packaging like never... disappointed !!!!
Jennifer D.
purchased on 04/11/2020
Translated review
1/5
★☆☆☆☆
Catastrophic I strongly advise against this product, it gave me huge pimples and redness, it dries out the skin. TO RUN! Go see a dermatologist and do not waste your time with these trivialities.
Imane E.
purchased on 02/11/2020
Translated review
1/5
★☆☆☆☆
No results. Disappointed
Kalsoum H.
purchased on 03/11/2020
Translated review
1/5
★☆☆☆☆
I've been using the full range for my cheek scars for a week now. For the moment I have not had any long term effect.
Hasibe E.
purchased on 02/11/2020
Translated review
1/5
★☆☆☆☆
I've used it a few times, but I've given it more buttons.
Leanna R.
purchased on 18/12/2019
Translated review
1/5
★☆☆☆☆
The payment page loads 30 times I don't understand.
Leïla E.
purchased on 28/10/2020
Translated review
1/5
★☆☆☆☆
Poor Delivery!!!!! To be reviewed
Natty M.
purchased on 28/10/2020
Translated review
1/5
★☆☆☆☆
Mes bouton empire
Tyfany Gamet S.
purchased on 25/10/2020
Translated review
1/5
★☆☆☆☆
Very disappointed by the face peeling cream: in the jar when it was opened, there was a thick layer of sticky cream which did not spread at all and which crumbled on contact with the skin. When I take it off, I don't have much cream left in the jar. In short, I feel like I wasted 29 euros. I wrote to the after-sales service. I'm waiting for their reply .
Nancy L.
purchased on 25/10/2020
Translated review