9.3/10
★★★★★
based on 76621 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
I have not received the product
User icon
Brigitte E.
purchased on 17/09/2024
Translated review
1 /5
★☆☆☆☆
Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...
User icon
Ina M.
purchased on 18/09/2024
Translated review
1 /5
★☆☆☆☆
I placed an order on 16.09. and have still not received the delivery (as of 30.09.).
User icon
Alicia J.
purchased on 16/09/2024
Translated review
1 /5
★☆☆☆☆
Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!
User icon
Vanessa C.
purchased on 18/09/2024
Translated review
1 /5
★☆☆☆☆
I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.
User icon
Maren S.
purchased on 18/09/2024
Translated review
1 /5
★☆☆☆☆
Is still not there
User icon
Melissa M.
purchased on 16/09/2024
Translated review
1 /5
★☆☆☆☆
Parcel does not arrive
User icon
Shaleen W.
purchased on 14/09/2024
Translated review
1 /5
★☆☆☆☆
The side burns so that my skin is fiery red and itchy. The cream smells rancid, as if it had already been opened
User icon
Tanja G.
purchased on 12/09/2024
Translated review
1 /5
★☆☆☆☆
Package not received and awaiting your return. A dispute has been opened with you to find my package which was in 3 relay points and they did not have it. Waiting for your return as the amount has been debited but I still have nothing.
User icon
Audrey L.
purchased on 11/09/2024
Translated review
1 /5
★☆☆☆☆
The product makes my skin very dry. I am very disappointed.
User icon
Sigrid R.
purchased on 10/09/2024
Translated review
1 /5
★☆☆☆☆
Missing a product that was to be offered for a certain amount.
User icon
Shirley M.
purchased on 06/09/2024
Translated review
1 /5
★☆☆☆☆
I'm sorry these creams don't suit me, but I'm not saying they're bad products, but I have very fine, fragile skin and with the soap, mask and cream my skin is very, very dry, which gives me redness.
User icon
Gabrielle P.
purchased on 09/09/2024
Translated review
1 /5
★☆☆☆☆
My parcel is missing the oil-free cream
User icon
Sandrine V.
purchased on 06/09/2024
Translated review
1 /5
★☆☆☆☆
Order not received after 10 days and no action from them.
User icon
Estelle U.
purchased on 06/09/2024
Translated review
1 /5
★☆☆☆☆
I never received my order.
User icon
Marine B.
purchased on 06/09/2024
Translated review
1 /5
★☆☆☆☆
Package well received Product in process
User icon
Corinne D.
purchased on 08/09/2024
Translated review
1 /5
★☆☆☆☆
I didn't get the mist when it said I would, so I got a makeup remover instead.
User icon
Sophie S.
purchased on 06/09/2024
Translated review
1 /5
★☆☆☆☆
Order not received
User icon
Elodie T.
purchased on 09/09/2024
Translated review
1 /5
★☆☆☆☆
Hello. I am disappointed because I did not receive the entire order. Best regards.
User icon
Aurelie N.
purchased on 09/09/2024
Translated review
1 /5
★☆☆☆☆
I have not received my order in full
User icon
Laura B.
purchased on 08/09/2024
Translated review
1 /5
★☆☆☆☆
0 stars because I got a rash and have already arranged for a refund.
User icon
Sophie S.
purchased on 08/09/2024
Translated review
1 /5
★☆☆☆☆
I haven't received my order and I'm filing a dispute ...
User icon
Line J.
purchased on 08/09/2024
Translated review
1 /5
★☆☆☆☆
Very poor customer service, you don't get an answer when you ask. Returns at your own expense and very confusing and the link to the return address doesn't work. And that at the price. Thank you, once and never again
User icon
Bianca N.
purchased on 08/09/2024
Translated review
1 /5
★☆☆☆☆
Parcel cannot be found
User icon
Laura V.
purchased on 02/09/2024
Translated review
1 /5
★☆☆☆☆
. The order has still not arrived after 3 weeks.
User icon
Mira D.
purchased on 26/08/2024
Translated review
1 /5
★☆☆☆☆
Goods not received!!!!!! Money not returned!!!!
User icon
Inga T.
purchased on 03/09/2024
Translated review
1 /5
★☆☆☆☆
Unfortunately, the product has still not arrived by post...
User icon
Jennifer V.
purchased on 02/09/2024
Translated review
1 /5
★☆☆☆☆
I have not received my item.
User icon
Bianka A.
purchased on 04/09/2024
Translated review
1 /5
★☆☆☆☆
Broken goods received
User icon
Sherin P.
purchased on 04/09/2024
Translated review
1 /5
★☆☆☆☆
Skin became blemished
User icon
Jennifer B.
purchased on 03/09/2024
Translated review