9.3/10
★★★★★
based on 76681 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Daily use in soap and mask once a week. Appearance of pimples, dilated pores. I will not recommend this product.
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Sarah P.
purchased on 20/01/2021
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1 /5
★☆☆☆☆
Product that doesn't suit me at all. Very drying for the skin
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Emmanuelle M.
purchased on 20/01/2021
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1 /5
★☆☆☆☆
Not moisturizing enough
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Marylene A.
purchased on 18/01/2021
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1 /5
★☆☆☆☆
Doubtful soft exfoliating care, very unpleasant smell and no commercial gesture even though it is not my first order.
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Sandra P.
purchased on 18/01/2021
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1 /5
★☆☆☆☆
It takes 30 days to trigger a refund, and then you have to wait for the bank's deadlines. INADMISSIBLE
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Binta T.
purchased on 08/01/2021
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1 /5
★☆☆☆☆
Disappointed because having a very atopic skin I had been sold its merits but after several tries I do not know if it is the soap or moisturizer but each time it causes me to have acne and having recently developed the vernal disease that causes abscesses it also made me accentuate abscesses on the face and moreover have left traces!
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Angelique D.
purchased on 13/01/2021
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1 /5
★☆☆☆☆
The brush is very bad it loses it's hairs.
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Cynthia S.
purchased on 09/01/2021
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1 /5
★☆☆☆☆
I ordered the goat's milk soap: a disaster! It is not at all suitable for my skin, I ended up with hyper dry skin and red patches...Looking at the reviews, I found that I was not the only one to notice these effects...Sensitive skin refrain !!!!
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Constance R.
purchased on 09/01/2021
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1 /5
★☆☆☆☆
Disappointed by the quantity of d3s containers. So far not too much positive effect.
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Sonia B.
purchased on 08/01/2021
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1 /5
★☆☆☆☆
Failure to meet delivery deadlines
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Declos A.
purchased on 21/11/2020
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1 /5
★☆☆☆☆
My skin's not made for it.
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Monique B.
purchased on 06/01/2021
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1 /5
★☆☆☆☆
Dissatisfied with my purchases. The soap is very stripping and even after I put the cream on, my skin was attacked and heated. I still lasted 3 days because it was said that I had to use it for several days before seeing results but frankly, I then stopped everything because of tightness, patches, heated skin... I was very disappointed with the publicity and the promise that was made!
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Sandra V.
purchased on 05/01/2021
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1 /5
★☆☆☆☆
One of the products in the package did not comply. The box had already been opened. However, the package was undamaged.
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Morgane M.
purchased on 03/01/2021
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1 /5
★☆☆☆☆
A real disappointment ! I probably won't repeat
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Alexandra J.
purchased on 01/01/2021
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1 /5
★☆☆☆☆
Even more buttons thank you very much for your monsongesb👍
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Shpresa A.
purchased on 01/01/2021
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1 /5
★☆☆☆☆
At the beginning the soap gave me red spots all over my face and more pimples and at 1 week of use it burned my skin I absolutely do not recommend it
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Audrey D.
purchased on 02/01/2021
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1 /5
★☆☆☆☆
Very disappointed by the product, smells very strong and gives a lot of pimples.
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Charlotte B.
purchased on 03/01/2021
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1 /5
★☆☆☆☆
This goat's milk soap is a disaster, give buttons ++++ I don't recommend at all ❌❌
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Laurène C.
purchased on 27/11/2020
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1 /5
★☆☆☆☆
Very expensive for non-organic products, which you advocate the healthy side, animal milk. In reality, it represents only a very small quantity, and for the rest no healthy substance... The proof, my skin reacts very badly to the mask soap... very dry red skin, the cream doesn't hydrate at all... total disappointment.
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Manuela B.
purchased on 27/12/2020
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1 /5
★☆☆☆☆
I receive a package with a closed product, and another one with an OPEN product! A little torn on the edges, lid open, and as if inside there was some product missing...... AND I'M OFFERED A 40% DISCOUNT CODE ON MY NEXT PURCHASE ???? I'M BEING LAUGHED AT ???????? AT THE PRICE OR COST OF THE PRODUCTS! I'M WAITING FOR AN EXCHANGE OR A REFUND!
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Margaux C.
purchased on 25/12/2020
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1 /5
★☆☆☆☆
I did not receive the products ordered
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Mylène B.
purchased on 29/12/2020
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1 /5
★☆☆☆☆
I can't get to the service department. There is a product missing from my package. Colissimo does not want to refund me. How can I contact you ????
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Emmeline G.
purchased on 24/12/2020
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1 /5
★☆☆☆☆
Product no good quality service after wind zero
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Laury P.
purchased on 27/12/2020
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1 /5
★☆☆☆☆
Too bad I couldn't put 0 out of 5 because I paid on December 21st and I still don't have my order.
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Ahmed L.
purchased on 19/12/2020
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1 /5
★☆☆☆☆
Hello not satisfied at all. Incompetent TV is the last time I order your products. I hate you for your incompetence. The unpleasant publicity will be as quick as my turn. Thank you and good evening.
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Abeby P.
purchased on 23/12/2020
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1 /5
★☆☆☆☆
I put a star unfortunately I can not put 0 star of the real thieves I bought a pack for Christmas for my wife they made a mistake no big deal I send them an email the answer for them all is good ok so it's thieves I do not recommend at all
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Taton A.
purchased on 03/12/2020
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1 /5
★☆☆☆☆
The products didnt suit my son's skin and its sad that there's no refund for the set.
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Rhea P.
purchased on 13/12/2020
1 /5
★☆☆☆☆
For the moment not much but I think it's normal that 2 weeks I use it 2x a day ect... I hope that little by little I would see some results but for the moment it's not the case ...
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Aferdita D.
purchased on 18/12/2020
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1 /5
★☆☆☆☆
I'm still using it. I still don't have any results.
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Zainab E.
purchased on 19/12/2020
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1 /5
★☆☆☆☆
Following an order placed at pin up secret, I am not satisfied with their products. Let's take the oil-free cream, I analyzed the ingredients label, there are about 6 toxic, irritating compounds with carcinogenic potential. I understand better why some people say that after trying this product they have even more pimples, one compound in particular prevents the pores of your skin from breathing! And all the products ordered are harmful to our health. So if you hesitate, I do not recommend this brand, there are much more natural and healthy cosmetics for our skin. I would like to specify that since I didn't use the products after these revelations, I sent them back to the brand. The customer service is responsive and has taken my request into account, waiting for the reception of the package in their premises and this fact of the refund.
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Margaux B.
purchased on 13/12/2020
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