9.3/10
★★★★★
based on 74742 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
After having applied for 2 days to follow (soap + cream without oil) the products on my face. A lot of pimples appeared! Pimples resembling small blisters, under the chin, all along the jaw line, on the cheeks and forehead. Very disappointed for a rather exorbitant price.
Laura C.
Laura C.
purchased on 14/09/2020 
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1/5
★☆☆☆☆
Ineffective product still a scam
Fouad H.
Fouad H.
purchased on 15/09/2020 
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1/5
★☆☆☆☆
We make you believe in a free delivery and you have to pay 25 euros in customs fees! Roughly the price of half of my order Information stipulated but deliberately hidden in the conditions of sale This is not correct I will not order any more and will inform the Swiss buyers via the networks to prevent them from being scammed like me!
Virginie D.
Virginie D.
purchased on 13/09/2020 
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1/5
★☆☆☆☆
Give me some buttons!!! Really it's a scam, girls with sensitive skins I strongly advise against it.
Norhène J.
Norhène J.
purchased on 11/09/2020 
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1/5
★☆☆☆☆
I have never received my order, but I am still waiting for my parcel.... I do not recommend it at all.
Mathilde G.
Mathilde G.
purchased on 09/09/2020 
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1/5
★☆☆☆☆
I received my package, open and empty! I do not have the right to a refund.
Manon B.
Manon B.
purchased on 05/09/2020 
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1/5
★☆☆☆☆
Hello, I am very unhappy my soap was broken when I received my package just incomprehensible. I hope to have a gesture from you. Looking forward to your return, Sincerely,
Damien D.
Damien D.
purchased on 08/09/2020 
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1/5
★☆☆☆☆
Zero notice as I have not received anything 😡😡
Lynda H.
Lynda H.
purchased on 05/09/2020 
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1/5
★☆☆☆☆
It gives me even more pimples, pimples under my skin that I never had before and a super red skin !!! Only the cream suits me.
Delphine R.
Delphine R.
purchased on 07/09/2020 
Translated review
1/5
★☆☆☆☆
It hasn't changed anything to my skin problems but I think it all depends on the skin of each person ....
Samiya K.
Samiya K.
purchased on 05/09/2020 
Translated review
1/5
★☆☆☆☆
I started using soap and quite frankly I'm disappointed. In just a few days of use it has given me pimples, when it should be the opposite. I don't recommend buying it.
Judeline A.
Judeline A.
purchased on 06/09/2020 
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1/5
★☆☆☆☆
Order 517967280 placed on 15/08/2020, still not received and the customer service does not answer me. Deplorable and scandalous!!!!
Melanie D.
Melanie D.
purchased on 15/08/2020 
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1/5
★☆☆☆☆
Disappointed ☹️
Manel S.
Manel S.
purchased on 03/09/2020 
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1/5
★☆☆☆☆
Poor customer service
Houtteville P.
Houtteville P.
purchased on 04/09/2020 
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1/5
★☆☆☆☆
I am very disappointed with your quality of service regarding my claim of the Colissimo delay! ( delivery 9 days after the order ! Delay not respected !)
Viet Nga L.
Viet Nga L.
purchased on 31/08/2020 
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1/5
★☆☆☆☆
Soap came in crumbs
Aurélien S.
Aurélien S.
purchased on 27/08/2020 
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1/5
★☆☆☆☆
The product gives bcp of pimples Absolutely not effective Misleading advertising
Anne R.
Anne R.
purchased on 28/08/2020 
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1/5
★☆☆☆☆
Very bad experience for the never before seen order. Complicated to receive it with serves that send the ball back and forth.
Zara C.
Zara C.
purchased on 21/08/2020 
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1/5
★☆☆☆☆
Zero zero ! So far I haven't received my order and the customer service gives false information ! Frankly I do not recommend it at all!
Hanaa A.
Hanaa A.
purchased on 22/08/2020 
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1/5
★☆☆☆☆
It is a product that contains components that are not recommended during pregnancy. There is no information about this on the site or on the product packaging. I've looked at the consumer reviews myself. So I am not currently using my product because I am pregnant.
Aurore G.
Aurore G.
purchased on 18/08/2020 
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1/5
★☆☆☆☆
Order supposedly delivered never received
Pauline W.
Pauline W.
purchased on 16/08/2020 
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1/5
★☆☆☆☆
Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.
Melanie N.
Melanie N.
purchased on 16/08/2020 
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1/5
★☆☆☆☆
Makes the skin dry, irritated. I wouldn't recommend it.
Belinda J.
Belinda J.
purchased on 11/08/2020 
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1/5
★☆☆☆☆
I did not receive my order
Chirine B.
Chirine B.
purchased on 03/08/2020 
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1/5
★☆☆☆☆
Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.
Pauline L.
Pauline L.
purchased on 11/08/2020 
Translated review
1/5
★☆☆☆☆
Pas bien
Oznur E.
Oznur E.
purchased on 07/08/2020 
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1/5
★☆☆☆☆
My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either
Linda G.
Linda G.
purchased on 05/08/2020 
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1/5
★☆☆☆☆
Ineffective
Amandine A.
Amandine A.
purchased on 26/07/2020 
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1/5
★☆☆☆☆
It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable
Sophie R.
Sophie R.
purchased on 06/08/2020 
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1/5
★☆☆☆☆
The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!
Marine T.
Marine T.
purchased on 06/08/2020 
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