/10
★★★★★
based on 76647 reviews published
★★★★★
based on 76647 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order 517967280 placed on 15/08/2020, still not received and the customer service does not answer me. Deplorable and scandalous!!!!
Melanie D.
purchased on 15/08/2020
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1
/5
★☆☆☆☆
Disappointed ☹️
Manel S.
purchased on 03/09/2020
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1
/5
★☆☆☆☆
Poor customer service
Houtteville P.
purchased on 04/09/2020
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1
/5
★☆☆☆☆
I am very disappointed with your quality of service regarding my claim of the Colissimo delay! ( delivery 9 days after the order ! Delay not respected !)
Viet Nga L.
purchased on 31/08/2020
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1
/5
★☆☆☆☆
Soap came in crumbs
Aurélien S.
purchased on 27/08/2020
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1
/5
★☆☆☆☆
The product gives bcp of pimples Absolutely not effective Misleading advertising
Anne R.
purchased on 28/08/2020
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1
/5
★☆☆☆☆
Very bad experience for the never before seen order. Complicated to receive it with serves that send the ball back and forth.
Zara C.
purchased on 21/08/2020
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1
/5
★☆☆☆☆
Zero zero ! So far I haven't received my order and the customer service gives false information ! Frankly I do not recommend it at all!
Hanaa A.
purchased on 22/08/2020
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1
/5
★☆☆☆☆
It is a product that contains components that are not recommended during pregnancy. There is no information about this on the site or on the product packaging. I've looked at the consumer reviews myself. So I am not currently using my product because I am pregnant.
Aurore G.
purchased on 18/08/2020
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1
/5
★☆☆☆☆
Order supposedly delivered never received
Pauline W.
purchased on 16/08/2020
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1
/5
★☆☆☆☆
Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.
Melanie N.
purchased on 16/08/2020
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1
/5
★☆☆☆☆
Makes the skin dry, irritated. I wouldn't recommend it.
Belinda J.
purchased on 11/08/2020
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1
/5
★☆☆☆☆
I did not receive my order
Chirine B.
purchased on 03/08/2020
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1
/5
★☆☆☆☆
Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.
Pauline L.
purchased on 11/08/2020
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1
/5
★☆☆☆☆
Pas bien
Oznur E.
purchased on 07/08/2020
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1
/5
★☆☆☆☆
My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either
Linda G.
purchased on 05/08/2020
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1
/5
★☆☆☆☆
Ineffective
Amandine A.
purchased on 26/07/2020
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1
/5
★☆☆☆☆
It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable
Sophie R.
purchased on 06/08/2020
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1
/5
★☆☆☆☆
The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!
Marine T.
purchased on 06/08/2020
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1
/5
★☆☆☆☆
He gave me a lot of pimples and I have very dry skin after use.
Maely G.
purchased on 01/08/2020
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1
/5
★☆☆☆☆
Still waiting for my package
Marie L.
purchased on 30/07/2020
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1
/5
★☆☆☆☆
Allergy to the product
Sabrina G.
purchased on 28/07/2020
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1
/5
★☆☆☆☆
I put a star, but I can't put zero... I didn't receive my package and I feel like you don't care... I don't recommend it! Unnecessary customer service
Julie H.
purchased on 30/07/2020
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1
/5
★☆☆☆☆
Hello, I have received my order but one item is missing.
Morgana T.
purchased on 29/07/2020
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1
/5
★☆☆☆☆
It took me 4 and a half months to receive my package and it was returned to sender and I still had to pay the return shipping costs. I find that unacceptable.
Egzona H.
purchased on 24/04/2020
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1
/5
★☆☆☆☆
Has no manpower on me hasn't made my spots a flop for me no change
Yasmina I.
purchased on 24/07/2020
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1
/5
★☆☆☆☆
I didn't like this product at all I'm disappointed it gave me an acne flare-up that I can't get rid of.
Sarah C.
purchased on 25/07/2020
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1
/5
★☆☆☆☆
Decided because I still haven't received my order
Angelique L.
purchased on 26/07/2020
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1
/5
★☆☆☆☆
When I opened my package at home my bottle of oil free cream was broken so I am very disappointed I will not recommend it anymore it's a shame because I like these products very much crdlm Audrey markarian
Audrey M.
purchased on 23/07/2020
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1
/5
★☆☆☆☆
I got 40€ in customs. I'm really disgusted.
Mirella B.
purchased on 21/07/2020
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