/10
★★★★★
based on 76647 reviews published
★★★★★
based on 76647 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Before sending the satisfaction questionnaire you should have received the order and tested it.
Dolores B.
purchased on 18/04/2020
Translated review
1
/5
★☆☆☆☆
I strongly advise against people who get pimples very easily and who have acne-prone skin at times because I have started the goat's milk soap which after each wash dries the skin a lot even with a good complementary routine. After a while the soap causes big pimples that don't need to be there with a good routine and are supposed to disappear after a long use of pin-up products. This observation was approved by friends who don't necessarily have the same skin type as mine.
Ophelie M.
purchased on 05/04/2020
Translated review
1
/5
★☆☆☆☆
Frankly I'm a little disappointed because I don't have the expected result I don't see any change an improvement Too bad...
Khouloud Z.
purchased on 04/05/2020
Translated review
1
/5
★☆☆☆☆
No change
Estelle Q.
purchased on 19/04/2020
Translated review
1
/5
★☆☆☆☆
Having taken a box, I expected to receive the box in a nice box of the brand, instead of this I received everything in bulk in a box.
Syara C.
purchased on 02/04/2020
Translated review
1
/5
★☆☆☆☆
Unfortunately I have not received all my products and it's now 1 week since I contacted the brand no action has been made I paid for a product without receiving it. A mistake can happen but I find it scandalous.
Julie V.
purchased on 11/05/2020
Translated review
1
/5
★☆☆☆☆
I've been using the products for over a month! And yesterday I made the decision to stop! I have even more pimples than before! I'm extremely on it
Marion V.
purchased on 12/04/2020
Translated review
1
/5
★☆☆☆☆
Goat's milk soap is a horror, it dries out the skin, tightens it and causes dryness pimples! Concerning the precious cream, it is also a disaster, 2 weeks of use and the cream starts to give off a chemical smell (resembling Chlorine for swimming pools...) My skin had an outbreak of pimples supposedly to "purify". It is not true, I had pimples and red patches everywhere. To run away!
Carine C.
purchased on 03/05/2020
Translated review
1
/5
★☆☆☆☆
Your products are worthless. Hyper disappointed with the composition of the misleading advertising. I wish to be reimbursed. I'm preparing my article to advertise negatively on your products. A horror.
Audrey L.
purchased on 19/04/2020
Translated review
1
/5
★☆☆☆☆
Completely dried out my skin, created microcysts. My skin has never been in such a state. I don't even dare to look at myself in the mirror anymore. Avoid at all costs.
Kate G.
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
It blackened my face and it didn't take off any stains!
Kimberly B.
purchased on 15/04/2020
Translated review
1
/5
★☆☆☆☆
No change in my skin or my husband's skin...
Hanane H.
purchased on 13/04/2020
Translated review
1
/5
★☆☆☆☆
Good only for drying the skin causes more pimples than anything else.
Melissa Y.
purchased on 12/04/2020
Translated review
1
/5
★☆☆☆☆
The oil-free cream contains products that are endocrine disruptors for the skin, it is a pity to claim that it is based on natural products!
Cristina B.
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
Very long parcel arrived and no commercial gesture. On top of my good product
Sandrine K.
purchased on 22/04/2020
Translated review
1
/5
★☆☆☆☆
Does not work for psoriasis.
Léa H.
purchased on 12/04/2020
Translated review
1
/5
★☆☆☆☆
Package received. Nevertheless the packaging leaves a lot to be desired. I doubt you'd send me like this to all your bloggers who advertise it. For beauty products it's really cheap packaging. I'm really disappointed. I ordered 5 of them for distribution after having sold the merits I will clearly have to pack them more nicely. I'm not even talking about the hygiene/sanitary side of the situation.
Marie F.
purchased on 22/04/2020
Translated review
1
/5
★☆☆☆☆
In spite of the containment, sampling carried out immediately after the order, 1 month to finally dispatch the order. Mails sent never had a return. This is the last time I order
Laetitia M.
purchased on 19/04/2020
Translated review
1
/5
★☆☆☆☆
Unacceptable! I'm well aware of the crisis we've been through, but... It took me more than 1 month to receive my package knowing that orders placed after mine arrived in a few days I am very disappointed and would not recommend it anymore.
Claire B.
purchased on 13/04/2020
Translated review
1
/5
★☆☆☆☆
Even more buttons with
Lucile F.
purchased on 13/04/2020
Translated review
1
/5
★☆☆☆☆
Allergic to the product for disappointed "magic" products
Joanna R.
purchased on 19/04/2020
Translated review
1
/5
★☆☆☆☆
Unfortunately I was scammed the first time and I lost 37 euros because a site passed itself off as you I think some communication could have been made. All the more I warned your team who didn't even give a promo code or advantage to compensate for the damage. Disappointed
Fadwa B.
purchased on 19/04/2020
Translated review
1
/5
★☆☆☆☆
Vicious circle when you use it more than 2 times + button
Chloe A.
purchased on 23/03/2020
Translated review
1
/5
★☆☆☆☆
Despite several complaints, I never received my package. A reversal of orders and/or addresses having taken place at pin-up! Very disappointing Dominique
Dominique L.
purchased on 11/05/2020
Translated review
1
/5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I am very happy with the products but I would not place any more orders because the customer service is terrible. Sincerely
Sarah S.
purchased on 07/04/2020
Translated review
1
/5
★☆☆☆☆
Disappointed one waits for the influencers to talk about it all the time my skin has not changed buy you any soap cleansing scrub they will do the job and personal if you have acne problems is that the treatment of the dermatologist and a food hygiene and make all the products that the doctor prescribes to dry pimples ect After if your skin does not have acne but blemishes make you in phamarcie Disappointed with soap And oil but I have not tested the rest so I would re order to give my opinion on everything it is possible that the rest is well after it is like everything you have to be diligent and especially do not forget all the products are not necessarily for your skin your skin is unique so what is good for me may be bad or vice versa so you have to take my opinion and all the opinions out of curiosity but must make its own opinion to be able to judge a product. You try it and then you can tell how your skin reacts. But to know what is good for Bertrand can be bad ... so don't judge a brand on opinions and don't make my mistake I had the impression that it was the product because influencers have a track record they all say the same thing about the product or you can see that they are lying because all skins are different and a product does not act the same from my skin to the skin of the other! I speak with sincerity I have nothing to gain the brand does not pay me and to be even more I would test the rest to give you my opinion but as I said the reaction of My skin is not there your so it is to be taken into account but not listen to these people who follow a roadmap!
Augustine S.
purchased on 30/04/2020
Translated review
1
/5
★☆☆☆☆
Order not received on you
Nicolza E.
purchased on 04/04/2020
Translated review
1
/5
★☆☆☆☆
Delivery time
Chloe L.
purchased on 17/02/2020
Translated review
1
/5
★☆☆☆☆
No customer service no customer service no
Soukaina Jawad B.
purchased on 01/05/2020
Translated review
1
/5
★☆☆☆☆
Very bad product
Lea H.
purchased on 15/04/2020
Translated review